6/10 – Redelijk
Heidy
25 jul 2025
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I'm very upset because my two daughters and I were installed for 5 days and they never went to clean my room not even to take out the garbage, they didn't bring clean towels and any basic things like toilet paper and we didn't have shampoo, conditioner or shower gel we had to go to order every time we needed something, the front desk guys were friendly but the women are rude and disrespectful especially the one named Victoria, when we tried to ask if they could clean the room Victoria quite rude said that if we arrived Saturday on Sunday they don't do it and Monday everyone was busy with other rooms and yesterday Tuesday like there was not point to do it because we living on Wednesday, so in other words nothing to do, sadly very bad experience and for some reason the room always feels humid and with a weird smell, honestly I don't recommend it and I will never come back. If a could gave 0 stars I’ll give it for sure.
El hotel ofrece 2 botellas de agua gratis por día nosotras solamente las 2 que encontramos cuando llegamos tuvimos
Una noche compré en la tienda de el hotel mac and cheese para mi hija y cuando iba a pagar pedí una botella de agua y la misma Victoria me estaba cobrando mucho dinero y le pregunté porque y me respondió que era por el agua y le dije que entonces no la quería que
Heidy
4 nachten verbleven in juli 2025
