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Beoordelingen van Bagni di Pisa Palace & Thermal Spa

5 out of 5
Bagni di Pisa Palace & Thermal Spa
Largo Percy Bysshe Shelley, 18, San Giuliano Terme, PI

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 99 van 194 beoordelingen" "
Gastenscore: 8 - Goed. 62 van 194 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 194 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 194 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 194 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suite, met drie twee kamers plus badkamer, geheel in stijl ingericht. Originele fresco's aan het plafond. Restaurant en loungeroom aanwezig en een leuke olijf tuin. Spa's zijn redelijk mooi, en veel mogelijkheden voor persoonlijke behandelingen en kuren. Zeer behulpzaam personeel, alles snel geregeld. Bed is erg goed. Ook grappig die russen die proberen alsof ze beschaafd zijn, altijd een leuk schouwspel.
4 nachten verbleven in april 2019

6/10 – Redelijk

Reiziger, Amsterdam

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mooi van buiten, kil van binnen
Mooi hotel in de buurt van Pisa in een rustige omgeving. Wellicht leuk als je van wellness houdt, maar daarvoor had ik het niet uitgezocht. Ik had binnen in het hotel meer de indruk in een 'kliniek' te zijn dan een gezellig hotel. Je verdwaalt door de gangen en enorme ruimtes. Ontvangst door de receptie was niet erg vriendelijk. Het avondeten was prima (wel wat formeel) en ok wat betreft prijs Gezien de prijs van de kamer en de kille uitstraling van binnen en (een deel) van het personeel zou ik het hotel de volgende keer niet boeken.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
voor iedereen
uitstekend personeel uitstekend service alles uitstekend

8/10 – Goed

Pik Wu Connie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is very remote from Pisa downtown, nice and quiet but you can only eat the hotel food.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Maria, Mercogliano

Reisde met partner
Positief: Netheid, personeel en service
3 nachten verbleven in december 2023

10/10 – Uitstekend

Inge

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

8/10 – Goed

Ivan

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overall delightful
It’s an amazing old villa where the grand dukes of Tuscany used to stay. The room had a bit of an old smell to it, but sleeping under that frescoed ceiling was definitely an experience. The only issue we had is trying to locate the staff at the spa and at the bar, everyone was MIA for some unknown reason.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Ebrahim

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ask about their pension rates because a la cart prices are too high- very pleasant bar and warm thermal soaking pool.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Yevgeniya, Apopka

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Management and front desk staff are terrific
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Chris

2 nachten verbleven in oktober 2023

8/10 – Goed

Niv

Positief: Personeel en service, comfort kamer
Old building, impressive, looks like an old castle, The room is nice and with all facilities, in the sower the toylet flashing system made some issues, the thermal pools are nice but looks old. My felling was that all spa pools and area need some paint. We had one day and it was nice, 15 minutes from Pisa tower, breakfast is very nice
1 nacht verbleven in september 2023

10/10 – Uitstekend

Ann

Reisde met familie
Travelled with family for a birthday. Loved our trip fabulous spa and pools. We will come back
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Desiree

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Desiree

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property with beautiful amenities. The staff was warm, efficient and ready to please. A special thanks to Carlo at the front desk who helped us coordinate a special event and Rami in the bar area that went out of his way to help us also. It’s a must stay!!
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Tomi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, stylish, relaxing, spa and hotel. Excellent breakfast, nice gym and gorgeous thermal baths!
7 nachten verbleven in juli 2023

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thermal pools are very unique. We missed the train to the station that is so close to the hotel, so we ened up taking the bus (could find NO taxis in Pisa) that drops off outside the town. It was very inconvenient with a large suitcase. So glad the hotel was accommodating and let us check in early and use the pools! We needed it.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Jaime e

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un remanso de paz y tranquilidad.
El edificio es una verdadera belleza, con frescos pintados en los techos.
1 nacht verbleven in juli 2023

4/10 – Matig

Mariana

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wasn’t worth the price. The shower in our suite was clogged and tiny, making it uncomfortable to use. Would not recommend.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Deepa, Ringoes

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A+
Excellent service, beautiful hotel and facilities. Was a wonderful stay & we definitely will be back!
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Magnifique lieu, de toute beauté. Piscine extérieure magnifique. Je n’ai malheureusement pas pu tester le spa, mais je pense qu’il était très beau. Chambre très confortable et petit déjeuner absolument délicieux! J’ai absolument adoré cet hôtel
2 nachten verbleven in mei 2023

10/10 – Uitstekend

steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, incredible staff, amazing spa - we had a great time
3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

andrew

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The thermal baths were overcrowded and for the pools extra fee. The room description on Expedia web is not the same as the hotels. Thus a point of conflict.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

clare

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful spa hotel in a beautiful little Town close to Pisa Airport. Really enjoyed our stay.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Marta

1 nacht verbleven in mei 2023

8/10 – Goed

Heidi

1 nacht verbleven in april 2023

10/10 – Uitstekend

Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

8/10 – Goed

Christine

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The excellent spa facilities and grounds. Beautiful tasteful interior decor in keeping with type if property. I missed having a kettle on the room to make a cup of tea. Access to pools were not wheelchair or disability friendly. There were lots of steps to access the pools. The bed didnt have a duvet cover, which I see a lot in Italy. The duvet should have a washable cover.The staff in general were friendly and helpful , however acces toTherme facilities were not properly explained to us. The Gardener was very helpful and friendly and very happy to speak English.
6 nachten verbleven in april 2023

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Netter Aufenthalt
Das Hotel war unter der Woche fast nicht gebucht. Der Check-In war unproblematisch und freundliche. Hotel, Zimmer und Betten waren sehr gut. Das Restaurant haben wir nicht genutzt, das Personal ist sehr freundlich. Für Ruheenthusiasten ist es leider nicht geeignet. Die Straße welche um das Hotel führt wird leider von Jugendlichen als Treffpunkt genutzt. Was ich auch nie verstehen werde, ist, dass morgens zwischen 5 und 6 Uhr die LKW´s vor den Zimmern vorfahren und lautstark polternd Kisten und sonstiges ins Hotel befördert wird. Wenn man um 8.00 Uhr ansteht, ist es dann wieder absolut friedlich.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Paolo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A partire dal personale gentilissimo e professionale … ristorante di livello alto, colonnina di ricarica per auto, assolutamente positivo tutto !!! Grazie !! PB
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Special place
Special place with an illustrious history, both literary and royal. My friend and i felt like princesses there in our canopied beds, and the spa feels like ancient Roman baths. The setting, in front of a ruin littered hill, is lovely. The Shelleys and Lord Byron stayed here.
2 nachten verbleven in januari 2023

8/10 – Goed

Massimiliano

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relax…!!!!
Tutto perfetto …albergo pulito, ottimo staff’ mangiare ottimo . La struttura molto bella accogliente e calda …. L’unica pecca pochi lettini nella spa occupati dai giornalieri noi che pernottavamo in albergo non sapevamo dove sistemarci
2 nachten verbleven in december 2022

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An truly relaxing spa experience in a beautiful setting.
1 nacht verbleven in december 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
un po' da rimodernizzare
hotel molto bello , ampio e tenuto benissimo . personale super gentile, mai visto una cosa del genere in Toscana!! SPA e zona termale eccellente, tenuta bene e pulita. Professionalità tra gli operatori, buona organizzazione . Unico neo: la struttura è bella, ma sarebbe un po' da rimodernizzare.
1 nacht verbleven in november 2022

8/10 – Goed

Rossitza

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a nice place to stay. The staff is kind and helpful. The pools are great. It’s easy to get lost on the property and have to get different elevators to reach one’s room. I think there is need for some renovation, while keeping the vibe and style of the hotel.
2 nachten verbleven in september 2022
Reactie van Thomas Parenti, General Manager op 11 okt 2022
Dear Rossitza,First of all thanks for your review and the time dedicated.I am happy that you appreciated our historical palace and our wonderful Team.We understand these big spaces could be a little confusing, but we always strive, starting from the check in procedure, to escort every guest not only in the room but also to the spa and the restaurant, in order to avoid any problem during the stay,We will take note of all your considerations, because every single comment help us to improve our level of service.I hope to welcome you again to Bagni di Pisa and make your next stay a wonderful one.Best regards,Thomas Parenti,General Manager

4/10 – Matig

Jeenifer

Reisde met familie
Negatief: Netheid
I gave almost $500 hundred for my stay and the air conditioner did not work
1 nacht verbleven in september 2022
Reactie van Thomas Parenti General Manager op 11 okt 2022
Dear Jennifer,First of all thanks for your review and the time dedicated.I am sorry to notice that some aspects of historical palace did not meet your satisfaction but please allow me some puntualizations:1) you had a very nice free upgrade in a junior suite, 3 categories higher than what you booked.2) the AC worked properly; only beacause in the first floor (yes you had a very big room in two levels, with original frescoes of '800 century) the temperature was 25 C degrees that does not mean there was no AC at all...3) as apologize to not perfectly meet you expectaitions we refund you 1/3 of the rate as discussed during the check outThank you for sharing with us your feedback.Best Regards,Thomas ParentiGeneral Manager

4/10 – Matig

Susanne

1 nacht verbleven in september 2022
Reactie van Thomas Parenti General Manager op 11 okt 2022
Dear Susanne,First of all thanks for your review and the time dedicated. I am sorry to notice that some aspects of historical palace did not meet your satisfaction.Thank you for sharing with us your feedback, we hope to see you again very soon!Best Regards,Thomas ParentiGeneral Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Personeel en service
Steer clear
This hotel simply does not meet five star standards. It is run down and the staff are far from offering five star service. First off, the check in took a long time. We were told to wait in our room for the ‘spa kits’ which never came. We eventually came back down to the reception to collect them ourselves. The paint in the room and common areas is peeling in areas. The spa area also has a run down feel to it, not to mention the appetising rotten fruit… (see photo) The relaxing areas are not the least bit attractive with stains on the chaise longues and a gloomy feeling. At check in we were told that we could opt for half board if we wanted and this was an option we could think about. When we went to dinner, we informed the waiter (he appeared to be the head waiter) of our desire to opt for this. His answer was that this simply wasn’t possible…. I’m not sure I understand what the issue was. If we had needed to inform the reception first I’m sure he could have made a call to them indicating our room number and getting this resolved, but no. His attitude was not what is expected in a five star hotel lacking professionalism and desire to make the stay as pleasant as possible for the customer. I would recommend to steer clear of this hotel. It looks nothing like the photos.
1 nacht verbleven in juli 2022
Reactie van Thomas Parenti General Manager op 11 okt 2022
Dear Guest,First of all thanks for your review and the time dedicated. I am sorry to notice that some aspects of historical palace did not meet your satisfaction.Thank you for sharing with us your feedback, we hope to see you again very soon!Best Regards,Thomas ParentiGeneral Manager

10/10 – Uitstekend

Romeu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2022

10/10 – Uitstekend

Karin

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Thomas Parenti - General Manager op 6 aug 2022
Dear Karin, First of all thanks for your review and the time dedicated. We are happy that you enjoyed our historical palace. Thank you for sharing with us your feedback, we hope to see you again very soon! Best Regards, Thomas Parenti General Manager

8/10 – Goed

cristina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo restaurante
Hotel muito bem localizado para visitar Pisa (4 kms) e Lucca (12 kms), para quem está de carro. O prédio foi uma Villa de férias do Duque da Toscana então é bem típico. Nosso quarto e banheiro eram grandes, café da manhã farto, boa roupa de cama. Decoração tradicional da década de 40/50. Destaque para o restaurante do hotel, muito bom!
2 nachten verbleven in juni 2022
Reactie van Thomas Parenti General Manager op 3 sep 2022
Dear Karin, First of all thanks for your review and the time dedicated. We are happy that you enjoyed our historical palace. Thank you for sharing with us your feedback, we hope to see you again very soon! Best Regards, Thomas Parenti General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Excellent Stay and Worthwhile
Fantastic staff that went above and beyond to make the experience as stress-free as possible. Room was unique, grandiose and extremely comfortable. Highly recommended and fully intend to visit again!
2 nachten verbleven in mei 2022
Reactie van Thomas Parenti General Manager op 3 sep 2022
Dear Guest, First of all thanks for your review and the time dedicated. We are happy that you enjoyed our historical palace. Thank you for sharing with us your feedback, we hope to see you again very soon! Best Regards, Thomas Parenti General Manager

8/10 – Goed

Josef

2 nachten verbleven in mei 2022
Reactie van Thomas Parenti General Manager op 3 sep 2022
Dear Josef, First of all thanks for your review and the time dedicated. We are happy that you enjoyed our historical palace. Thank you for sharing with us your feedback, we hope to see you again very soon! Best Regards, Thomas Parenti General Manager

10/10 – Uitstekend

Elisa

1 nacht verbleven in april 2022
Reactie van Thomas Parenti General Manager op 3 sep 2022
Dear Elisa, First of all thanks for your review and the time dedicated. We are happy that you enjoyed our historical palace. Thank you for sharing with us your feedback, we hope to see you again very soon! Best Regards, Thomas Parenti General Manager

8/10 – Goed

paul

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in november 2021
Reactie van Thomas Parenti General Manager op 3 sep 2022
Dear Paul, First of all thanks for your review and the time dedicated. We are happy that you enjoyed our historical palace. Thank you for sharing with us your feedback, we hope to see you again very soon! Best Regards, Thomas Parenti General Manager

10/10 – Uitstekend

Giancarlo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Posto molto bello. Albergo grande ed elegante. Terme e trattamenti estetici fantastici. Grande assortimento di vasche calde, al chiuso ed all’aperto, con idromassaggio o con acqua salata. Insomma, veramente l’imbarazzo della scelta. Unica pecca nel mio soggiorno: alle nove del mattino ogni giorno arrivavano rumori assordanti di mobili trascinati e sbattuti dal piano di sopra. Non siamo riusciti a capire perché, ma era veramente fastidioso.
La piscina esterna a 37º
Una delle piscine interne.
2 nachten verbleven in december 2021
Reactie van Thomas Parenti General Manager op 3 sep 2022
Gentile Giancarlo,grazie per averci dedicato il suo tempo; i feedback degli ospiti sono sempre preziosi per il nostro miglioramento.Ci dispiace che alcuni aspetti del suo soggiorno non siano stati di suo gradiment.Speriamo di poterla avere nuovamente ospite a Bagni Di Pisa Palace & Thermal Spa per offrirle un'esperienza positiva in ogni dettaglio.Un saluto cordiale.Thomas Parenti General Manager

8/10 – Goed

josette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A quiet get a way was what we were after and this hotel fit the bill perfectly. The food is excellent, the room comfortable and I especially liked that the chambermaid came by every evening to ask if we required anything more. The baths were sometimes overcrowded, and not enough beds for every one. I think that in these times of pandemic, someone should supervise and make sure that the pools hold the number of persons they are supposed to, not more. The staff is well trained in hospitality, and they get top marks for their courteous demeanor.
3 nachten verbleven in december 2021
Reactie van Thomas Parenti, General Manager op 3 sep 2022
Dear Josette,First of all thanks for your review and the time dedicated.We will take note of all your considerations, because every single comment help us to improve our level of service.I hope to welcome you again to Bagni di Pisa and make your next stay a wonderful one.Best regards,Thomas Parenti,General Manager

8/10 – Goed

Enrico

Reisde met familie
Positief: Netheid, personeel en service
Soggiorno di altri tempi
Struttura di elevata caratura storica immersa nel verde, sembra di vivere una esperienza di altri tempi. spazi immensi , come anche le camere, servizio ineccepibile, e molta disponibilità e cortesia. purtroppo essendo una struttura "antica" alcuni servizi possono risultare scomodi.. molta strada da fare da un servizio all'altro, e spesso ci si perde.. ambienti un po troppo ampi e a volte freddi (almeno a dicembre). nota per il ristorante, tutto molto buono, ma un po caro..
1 nacht verbleven in december 2021

8/10 – Goed

Tone Male

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021