Villa's in San Cristobal

'The hotel did not have a record of our reservation. The room was not clean nor made up. The security personnel did their best to meet our needs. Next morning the manager came knocking on our door claiming we did not have a reservation but luckily I had receipts having booked and prepaid via Expedia months in advance. The manger was rude and unwelcoming. However she got that job is beyond me. Though the property seemed nice enough the overall experience was stressful and upseting to say the...

'Worst rental experience I’ve ever had. 1. **No contact**: Both phone numbers listed on Vrbo were invalid. One was a local store not affiliated with the property, the other was a New York number that never answered calls or texts.2. **No directions**: Host provided poor instructions and no way to reach them to locate the rental. 3. **Undisclosed construction**: Three hours AFTER check-in time, the host messaged that the property was under construction and unavailable.I was stranded in the...