Chalets in St. Thomas

'Service was perfect breakfast was delicious full breakfast choices Rooms were accommodating great location'

'Hotel is verouderd en heeft dringed onderhoud nodig, zwembad is klein en ook verouderd. Restaurant is goed eten ok. Geen lift dus met zware koffer een hele toer om boven te komen als je niet op de eerste verdieping zit. 2 nachten meer dan genoeg om hier te verblijven. Heeft 3 sterren maar 2 sterren zou meer dan genoeg zijn'

'We stayed one night. For the price of almost usd 600 for one night we would expect better hotel. Breakfast was in a basket delivered to your room so you have to eat it sitting on your bed. Beside that it was a very limited breakfast. Environment is dangerous in the evening/night'

'The furnishings in the room seem to be a bit outdated.'

'The coffee in the room was ok. But the creamer was old like plastic and they need to up grade the sugar substitute with splender or equal And they need hand sanitizer in the rooms'

'The air conditioner wasn’t optimal - it was programmed and couldn’t be set lower. Presumably an effort on management’s part to keep costs low, but then you lose customer comfort! I didn’t have a balcony although I paid for one on Expedia and also, there was a ridiculous amount of stairs and no staff to help with bags. Oh and the bed was not comfortable! I honestly have no idea how this place got “exceptional” rating! I’m a pretty easy-going person so if I say it’s adequate and mediocre at best,...

'The location was great, and the staff was very nice and welcoming. However, we were told that the rooms are cleaned every other day, and unfortunately, our room was not cleaned once during our stay. That was pretty disappointing and took away from an otherwise good experience.'