6/10 โ Redelijk
Carla, Columbus
Reisde met familie
30 okt 2025
Negatief: Staat van de accommodatie en faciliteiten
We have stayed at this hotel a number of times over the years and it is starting to look tired and in dire need of a refresh. Coffee stains along doors and walls of our bathroom. Old and stained grout in bathroom. Big water damage area on ceiling of room roughly patched but not โfinishedโ. Sheets wouldnโt stay put on mattress. Also had an issue with back to back reservations. Cleaning personnel disturbed our stay/sleep two days in a row due to โnot having updated paperworkโ regarding extended stay in the room. Hard to believe there isnโt a better process in place for extended stay guests. The hard insistent knocks on the door were intrusiveโฆone while showering and the other while sleeping. Breakfast was one of the better ones for โinclusiveโ hotels. Was ok with โevery other dayโ room service policy of the hotel. All in all, there arenโt many other options in this area of Rochester but we will find another hotel next time.
Carla
1 nacht verbleven in oktober 2025