2 buitenzwembaden, zwembadcabana's (toeslag) en parasols bij het zwembad

Beoordelingen van Peppermill Resort Spa Casino

4 out of 5
Peppermill Resort Spa Casino
2707 S. Virginia Street, Reno, NV

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 3683 van 5819 beoordelingen" "
Gastenscore: 8 - Goed. 1172 van 5819 beoordelingen" "
Gastenscore: 6 - Redelijk. 444 van 5819 beoordelingen" "
Gastenscore: 4 - Matig. 249 van 5819 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 271 van 5819 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Michael, Den Haag

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel en van alle gemakken voorzien. Kamers zijn mooi en ruim
2 nachten verbleven in november 2023

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Haven’t stayed here in awhile but it’s still very clean with a lot of food options. Miss the wheel of fortune games
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 26 mei 2024
Hello Rebecca, we appreciate your choice to stay at the Peppermill and for taking the time to leave us a 5-star review. It brings us joy to know that you enjoyed the variety of food options we offer.

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I go to Reno / Tahoe 4-5 times a year for 5 years and we always stay at Peppermill’s Tuscany tower. Everything is great! ESP the tub in the room. Awesome service every time.
2 nachten verbleven in mei 2024
Reactie van Service Excellence op 26 mei 2024
Good afternoon, Christine. We sincerely appreciate your continued patronage at the Peppermill. Your 5-star review means a lot to us, and we are thrilled to know that you had a wonderful stay with us. Thank you for your kind words!

10/10 – Uitstekend

Van

Reisde met familie
Positief: Voorzieningen
The Peppermill is our favorite place to stay. The rooms in the Tuscany tower are gorgeous, quiet, and very clean. The facilities are beautiful. If I were given a choice between the Ritz-Carlton and the Peppermill, I would choose The Peppermill because of the very friendly staff.
3 nachten verbleven in mei 2024
Reactie van Bonnie C. op 25 mei 2024
Thank you, Van, for being our guest at the Peppermill Resort Spa Casino. We appreciate your comments, and we hope you return as our guest again soon.

8/10 – Goed

Denise, North Las Vegas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was in very good shape considering how old it was. Everything was well maintained. No issues with staying in a non-tower room. They let us check in over 4 hours early, and checking out was so easy.
2 nachten verbleven in mei 2024
Reactie van Service Excellence op 24 mei 2024
Thank you, Denise, for being our guest at the Peppermill Resort Spa Casino. We appreciate your comments, and we hope you return as our guest again soon.

10/10 – Uitstekend

Scott

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 24 mei 2024
Thank you, Scott, for your 5 out of 5-star rating and choosing the Peppermill Resort Casino. We hope you return as our guest again in the future.

8/10 – Goed

Vann, elk grove

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was nice as being first time there.
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 24 mei 2024
Thank you, Vann, for your rating and providing your feedback about your visit. We are glad you enjoyed your stay, and we hope to have you as our guest again soon here at the Peppermill.

10/10 – Uitstekend

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean hotel
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 24 mei 2024
Thank you, Veronica, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

8/10 – Goed

steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Bonnie C. op 25 mei 2024
Thank you, Steve, for choosing the Peppermill Resort Casino. We hope you return as our guest again in the future

10/10 – Uitstekend

Laronda, Palm Desert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The registration and Bell Desk staff are professional and super helpful.
3 nachten verbleven in mei 2024
Reactie van Service Excellence op 24 mei 2024
Thank you, Laronda for choosing the Peppermill and for your 5-star review! We are happy to hear that our Bell and Front desk staff provided you excellent service.

10/10 – Uitstekend

Victor, El Paso

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
2 nachten verbleven in mei 2024
Reactie van Service Excellence op 23 mei 2024
Thank you, Victor for choosing to stay at the Peppermill, and for the 5-star review! We are happy to hear your stay was amazing. We hope to see you again soon!

10/10 – Uitstekend

Tesha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 24 mei 2024
Thank you, Tesha, for your 5 out of 5-star rating, we hope you had a great time here at the Peppermill and look forward to you returning as our guest.

4/10 – Matig

Denella

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 23 mei 2024
Good morning, Danella, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill in the future.

8/10 – Goed

Gretha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks
2 nachten verbleven in april 2024
Reactie van Service Excellence op 22 mei 2024
Thank you, Gretha, for choosing the Peppermill and your 4 out of 5-star rating. We hope you return as our guest again soon.

10/10 – Uitstekend

Jorge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Room clean and comfortable. I liked 👍
3 nachten verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Jorge, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and look forward to having you as our guest again soon.

10/10 – Uitstekend

Adeline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay ! Nice, quiet, easy to access and to park. Beautiful roulettes. Perfect swimming pool and breakfast there
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Adeline, for your 5 out of 5-star rating and providing your feedback about your visit. We are glad you enjoyed your stay, and we hope to have you as our guest again soon.

10/10 – Uitstekend

Keanu

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the hotel and the room was beautiful
3 nachten verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Keanu, for choosing the Peppermill, being our guest, and rating a 5 out of 5-stars! We are glad to hear you enjoyed the hotel and your room.

8/10 – Goed

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and nice decor
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, John, for being our guest at the Peppermill and your 4 out of 5-star rating. We appreciate you taking the time to rate your visit and hope to have you as our guest again soon.

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay overnight. It’s the second time we have stayed there and both times were excellent.
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Sarah, for your 5 out of 5-star rating and providing your feedback about your visit. We are glad you enjoyed your visit, and we hope to have you as our guest again soon.

10/10 – Uitstekend

CHERIE, Pacheco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Cherie, for your 5 out of 5-star rating, we hope you had a great time here at the Peppermill and look forward to you returning as our guest.

10/10 – Uitstekend

Olivia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The suite was amazing and the hotel was very flwan . We had dinner on the property and enjoyed it. We will stay here again and have recommended peppermill to many friends already
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Olivia, for choosing the Peppermill, being our guest, and rating a 5 out of 5-stars! We are glad to hear you enjoyed your visit and the dining options Peppermill has to offer. We look forward to your return.

10/10 – Uitstekend

Larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my wife visited Reno for our first time and really enjoyed our stay at the Pepper Mill Resort. The property was in excellent condition and the room was very spacious. We would definitely recommend this particular Hotel to other travelers.
3 nachten verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Larry, for choosing the Peppermill Resort Spa Casino and rating a 10 out of 10-star rating. We appreciate your comments, and we are glad you enjoyed the restaurants, bars, and pool area during your visit. We hope to see you soon.

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very clean
2 nachten verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Nancy, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

10/10 – Uitstekend

Rachell, Hayden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Rachell, for your 5 out of 5-star rating, we hope you had a great time here at the Peppermill and look forward to you returning as our guest.

2/10 – Ontzettend slecht

Miguel

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Very expensive rent
2 nachten verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Good morning, Miguel, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 – Uitstekend

Stacy

Reisde met familie en kleine kinderen
The staff are very helpful and nice, and the banana splits are delicious. We love the pools and hot tubs and the beds are very comfortable.
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Stacy, for being our guest at the Peppermill Resort Spa Casino. We appreciate your comments, and we are pleased that we were able to provide you with our "Peppermill 4 Diamond Service." We hope to see you again soon.

2/10 – Ontzettend slecht

Michelle

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Paid a large amount of money for a room and were given a subpar room. We live in Reno and used the Peppermill for our weekend getaway when we can get a babysitter. We were told by valet to park the motorcycle in a yellow slash spot at the end of a parking spot. Did so and woke up to a warning about parking. I can safely say any friends and family that come to town will now be told to use the Atlantis. We will no longer be returning to the Peppermill as well. Very disappointed in this resort
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Good morning, Michelle, thank you for providing your feedback regarding your visit. We apologize for any issues experienced while on property. We have passed along your feedback to the appropriate management to avoid this from happening in the future. Please contact our Service Excellence department if you would like to further discuss your visit.

10/10 – Uitstekend

Sharon Lynne

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, Sharon Lynne, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and look forward to having you as our guest again soon.

10/10 – Uitstekend

David

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Thank you, David, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

6/10 – Redelijk

Tara, Salinas

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The coffee machine in the room was broken. The room is very nice, new and clean. We saw someone arrested at the pool yesterday for stealing tips that were left on tables.
1 nacht verbleven in mei 2024
Reactie van Bonnie C. op 19 mei 2024
Good afternoon, Tara, we would like to extend our sincerest apologies for not meeting expectations. If you ever have any issues while on property, please feel free to contact our Service Excellence department so we can address your issues for you. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Wheelchair for my Dad
2 nachten verbleven in mei 2024
Reactie van Bonnie C. op 19 mei 2024
Good afternoon, Kim, for choosing the Peppermill Resort Spa Casino and for your 5 out of 5 review. We hope to have you back as our guest soon

6/10 – Redelijk

Murray

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Good morning, Murray, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 – Uitstekend

Lennix

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top tier
1 nacht verbleven in mei 2024

8/10 – Goed

brian

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a very nice place. Clean and always enjoy the pool area too.
1 nacht verbleven in mei 2024
Reactie van Bonnie C. op 19 mei 2024
Good morning, Brian, for choosing the Peppermill Resort Spa Casino and for your nice comments. We hope to have you back as our guest soon.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the Peppermill. I remember when it was a tiny restaurant. Something about this place is so relaxing and cool. Staff is super nice. Everything you need is downstairs. Spendy, but what isn't now-a-days.
1 nacht verbleven in mei 2024
Reactie van Bonnie C. op 19 mei 2024
Good morning, Michael, for choosing the Peppermill Resort Spa Casino and for your nice comments. We hope to have you back as our guest soon.

6/10 – Redelijk

Barry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food is over priced
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 21 mei 2024
Good day, Barry, thank you for providing your comments regarding your visit. Regarding to our pricing, the slight rise in cost of certain items correlates with the rise in cost of goods in the market. We also stay competitive with other resorts and restaurants of our caliber. We are always looking for ways to offer discounts or benefits for our guests through our promotions and card holder benefits to offset this.

10/10 – Uitstekend

Maury, Las Vegas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Bonnie C. op 18 mei 2024
Thank you, Maury, for choosing the Peppermill Resort Spa Casino and your rating of 5 stars. We hope to have you back as our guest soon.

10/10 – Uitstekend

Ariana

Positief: Netheid
2 nachten verbleven in mei 2024
Reactie van Bonnie C. op 18 mei 2024
Thank you, Ariana, for choosing the Peppermill Resort Spa Casino and your rating of 5 stars. We hope to have you back as our guest soon.

6/10 – Redelijk

Kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Bonnie C. op 19 mei 2024
Good morning, Kathy, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Bonnie C. op 17 mei 2024
Thank you, Susan, for choosing the Peppermill Resort Spa Casino and your rating of 5 stars. We hope to have you back as our guest soon.

10/10 – Uitstekend

ED

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyable from the moment I pulled in . Thank you
2 nachten verbleven in mei 2024
Reactie van Service Excellence op 16 mei 2024
Thank you, ED, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

8/10 – Goed

Adrian, Killeen

3 nachten verbleven in mei 2024
Reactie van Service Excellence op 16 mei 2024
Good morning, Adrian, thank you for your recent stay at the Peppermill and your 4 out of 5-stars rating. We hope to see you soon.

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Bonnie C. op 16 mei 2024
Thank you, Andrea, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

8/10 – Goed

La Vaughn, Elk Grove

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the property but the resort fee is expensive.
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 14 mei 2024
Good morning, La Vaughn, thank you for your recent stay at the Peppermill and your 4 out of 5-stars rating. We hope to have you as our guest again soon.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 15 mei 2024
Thank you, Kevin, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nice and Wendy was fantastic when checking us in.
1 nacht verbleven in mei 2024
Reactie van Service Excellence op 14 mei 2024
Thank you, Christine, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and that our Front Desk staff provided our “Peppermill 4 Diamond Service.” We hope to see you again soon.

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous hotel. Big casino. Great food in Biscotti
1 nacht verbleven in mei 2024
Reactie van Bonnie C. op 14 mei 2024
Thank you, Lori, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The proximity to the poker room.
4 nachten verbleven in mei 2024
Reactie van Bonnie C. op 14 mei 2024
Thank you, Kenneth, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

10/10 – Uitstekend

Carly

1 nacht verbleven in mei 2024
Reactie van Bonnie C. op 15 mei 2024
Good evening, Carly, thank you for your recent stay at the Peppermill and your 5 out of 5 rating. We hope to have you as our guest again soon.

8/10 – Goed

Richard

Positief: Netheid, personeel en service
OK it's Reno, not Vegas. This is a HUGE hotel, some very good rooms, some not so much. Decently quiet.
2 nachten verbleven in mei 2024
Reactie van Bonnie C. op 15 mei 2024
Good evening, Richard, thank you for your recent stay at the Peppermill and your 4 out of 5-stars rating. We hope to have you as our guest again soon.