Here’s a negative review based on your experience:
Disappointing Stay – Rude Service & False Advertising
I booked a stay at the Quality Inn in Rawlins, WY, based on its advertised amenities, but my experience was very disappointing. The main reason I chose this hotel was because it was supposed to include breakfast, as listed on Expedia—but when I arrived, there was no breakfast at all.
On top of that, the customer service was unhelpful and downright rude. The staff seemed uninterested in assisting guests, which made the stay even more frustrating. To make matters worse, my room was freezing upon arrival, and it took a long time to warm up, making for an uncomfortable start.
Overall, this was not the stay I expected or paid for. I would not recommend this hotel, and I definitely won’t be staying here again.
