Familiehotels in West

"Very nice receptionist , we got welcome drinks , free mini bar in the room . Room itself is spacious, baby bed provided for free upon request. Great experience "

"Super !"

"Net hotel met ruime kamers op het vliegveld van Düsseldorf. Ideaal als je een vroege vlucht hebt. Voor de vroege vertrekkers is er koffie / thee met croissantjes als take away ontbijt. "

"Mooie kamer. Lekker ontbijt. Mooie locatie. "

"Ruime schone kamer en badkamer met alle voorzieningen. Vriendelijk personeel. Goed uitgebreid ontbijtbuffet. Ideaal in het centrum gelegen met alle shopping en horeca op loopafstand "

"Ja kamer was wel schoon toilet erg laag maar voor de rest netjes "

"Goed hotel, vriendelijk personeel. Alleen ontzettend druk. Lang wachten op de lift en heel druk bij het ontbijt. Het zwembad was ook gesloten, dus vandaar geen 5 sterren"

"Fijn hotel wij komen regelmatig in Düsseldorf . Dit was de eerste keer in Leonardo maar komen hier zeker terug. Goed ontbijt en prettig personeel. Een hotel om aan te bevelen."

"There is a lot of road construction around the hotel which means that I heard every sound all morning. That also meant that it took me 45 mins to find the parking of the hotel, when I booked I received a message that access to the parking is free due to road construction. Apparently the hotel meant that you can still use the parking, however the wording sounded like they meant its free as in no fee. Anyway, I discussed this with the staff and the guy who handled my complaint was extremely rude and even made a joke about me not wanting to pay the fee. He told me I had to call Expedia but Expedia told me I had to discuss it with the hotel which meant nobody helped. The whole visit he just gave dirty looks, no hello no nothing. Not very 4 star hotel service of him. My bedsheets had hairs on them and the whole room was extremely dusty as if it was an unused or just unclean room. I literally saw dust flying when I put down my stuff. The sink had some very weird mold on it so I didn't drink water from it. Very noisy hotel and the parking is so small that every car had to try 3-5 times to get out. I can imagine that it's a decent hotel for a worktrip but the whole experience for our little sistertrip was a 3/10. Highly would NOT recommend. And in case the hotel will respond: a 4 star hotel should handle confusion calmy and with a certain amount of service. This guy was so rude that I also got rude because I honestly couldn't believe the audacity. "