2/10 Horrible
Maninder
Voyage en famille avec de jeunes enfants
16 mars 2026
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oh my goodness. Never had such a terrible experience. I checked in , paid , entered the room. There’s a woman sitting on the toilet seat open door in the room. She and me both screamed. I ran to the reception, told her the story and guess what she said to me… there are squatters who enter the hotel!!! Or another guest who entered the room to use the toilet. When I asked how a squatter or another guest can enter the room like this she blamed the housekeeper. She said sometimes they don’t close the door properly. Then the receptionist was trying to convince me to get another room however I was so terrified to even stay in that hotel. What would I do if I stayed there?? Starring the door whole night to see no one enter when I am sleeping??? I was so terrified. Now she didn’t want to refund as I booked through Expedia. They said the manager will come at 9am and only he/she can refund. And guess what after 12 days I am still fighting for my refund. Tried calling hotel to talk to the manager who never picked up the phone or called back in spite of leaving several voicemails. Contacted Expedia, Expedia contacted the manager and the manager said they have refunded however it’s posted on my card and I am fighting for my money. That night I couldn’t find hotel as it was too late. The time I found another hotel it was already 4am, they charged me double as they knew I nee It desperately as I was exausted, worked 1/2 day then drove 10 hours to Raleigh for an event. What a ridiculous.
Maninder
Séjour de 2 nuits en mars 2026
