Remodeled MAY 2024! Our priority has always been to provide our guests with premier vacation rental experiences and ensure you feel comfortable from the moment you enter your rental property. While we’ve always gone to great lengths to best maintain and prepare all of our properties, we’ve since updated our operating protocols and are allocating extra cleaning time between guests to disinfect and sanitize all high-touch surfaces. This may mean that your property won’t be ready until check-in time, but you can rest assured that it will be clean and safe for your stay! To limit interaction, we will provide contactless check-in instructions for accessing the unit. We are committed to ensuring you have a fantastic stay, and are available if you need additional information. We look forward to seeing you soon!
SUMMARY • Playa Turquesa I201 - Remodeled MAY 2024! • Private Beach Access, Beach/Pool View • Building I, 2nd Floor, Elevator
APPROXIMATE WALKING AND DRIVING DISTANCES • Beachfront Condo w/Private Access to Bavaro Beach • On site beach restaurant • On site shopping center, restaurants, entertainment • Additional restaurants/entertainment 1-minute walk • Punta Cana Airport 20 minute drive • Grocery store across the street • Hospital 5 minute drive
THE SPACE • BEACHSIDE COOL When you step into this home, spectacular ocean views will suddenly fill your field of vision. The orientation of the home maximizes the use of natural sunlight. The indoor-outdoor spaces are seamlessly connected by sliding-glass doors, which serve to promote an al fresco lifestyle. The kitchen, dining and living form one open-plan zone. Spacious bedrooms, the main and one guest room with a generous ensuite. Enjoys access to several amenities including private beach, two pools, on-site restaurants, grocery and entertainment.
PAYMENT TERMS • 50% deposit required to confirm booking • 100% required 30 days prior to arrival • Credit Card Payments w/Visa, MasterCard or Discover
GETTING AROUND • To/From Punta Cana International Airport • Trusted taxi driver will be awaiting your arrival • 6 passengers maximum per taxi • USD $37 one way for 1 to 4 passengers • USD $5 extra per passenger • Pay taxi driver directly • While in Town - Walk, Taxi, Public Bus, Moto-Taxi, Rent A Car/Scooter
THINGS TO KEEP IN MIND • Check-in: 3PM or later • Checkout: 11AM
HOUSE RULES • No smoking • No pets • No parties or events
OTHER THINGS TO NOTE Electricity allowance of US$15 per night for daily/weekly rentals. Monthly rentals (28 nights or more) do not include electricity charges (USD$750 electricity deposit). Electricity charges will be based on consumption and deducted from deposit/allowance. Any refunds will be processed 48 hours after check out. Our price reflects the value and amenities of what we offer, as well as any seasonal, weekly and monthly discounts or minimum stay requirements. This is why the price you see for those dates is the booking price. We are unable to show you any of our units. For the safety and privacy of our guests and to not disturb our guests during their vacations, no showings are allowed. Our listing information, pictures and reviews are accurate and we are happy to answer any additional questions you may have.
Accommodatie-voorzieningen
Strand
Aan het strand
Zwembad/spa
Gemeenschappelijk zwembad
Internet
Beschikbaar in het appartement: gratis wifi
Parkeren en vervoer
Parkeerplekken ter plaatse
Keuken
Afwasmachine
Broodrooster
Koelkast
Koffiezetapparaat/waterkoker
Kookgerei, borden en bestek
Kookplaat
Microgolfoven
Oven
Eetopties
Eettafel
Slaapkamers
3 slaapkamers
Beddengoed inbegrepen
Badkamer
4 badkamers
Douche
Haardroger
Handdoeken inbegrepen
Woonruimtes
Eettafel
Woonkamer
Entertainment
Smart-tv met kabelzenders
Buiten
Balkon
Barbecue
Wasvoorzieningen
Wasmachine/droogkast
Wasserette
Comfort
Airconditioning
Huisdieren
Geen huisdieren toegelaten
Toegankelijkheidsvoorzieningen
Heb je specifieke toegankelijkheidsbehoeften? Neem dan contact op met de accommodatie via de contactgegevens in de boekingsbevestiging.
Lift
Toegankelijkheidsvoorzieningen in de kamer
Rookvrije accommodatie
Diensten en faciliteiten
Huishoudservice op verzoek
Smartphone
Strijkijzer/strijkplank
Telefoon
Uitgelichte locatiekenmerken
Aan het water
Dicht bij de jachthaven
Dicht bij de oceaan
Dicht bij een dierentuin
Dicht bij een outletcentrum
Dicht bij een ziekenhuis
In een dorp
In het stadscentrum
Dingen om te doen
Waterpark
Casino in de buurt
Ecotours in de buurt
Golfbaan in de buurt
Mountainbiken in de buurt
Paardrijden in de buurt
Pretpark in de buurt
Snorkelen in de buurt
Surfen/bodyboarden in de buurt
Vismogelijkheid in de buurt
Vogelspotten in de buurt
Walvissen spotten in de buurt
Wandelmogelijkheid in de buurt
Windsurfen in de buurt
Zeilen in de buurt
Zwemmogelijkheid in de buurt
Veiligheidsvoorzieningen
Geen koolmonoxidemelder vermeld (De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.)
Geen rookmelder vermeld (de eigenaar heeft niet aangegeven of er een rookmelder aanwezig is in de accommodatie)
In- en uitchecken zonder direct persoonlijk contact
Minimale leeftijd om in te checken: 21
Uitchecken
Uitchecken voor 11.00 uur
Speciale incheckinstructies
Je ontvangt een e-mail van de eigenaar met instructies over het in- en uitchecken
De informatie die de accommodatie verstrekt, is mogelijk vertaald met automatische vertaaltools
Huisdieren
Geen huisdieren toegelaten
Kinderen en extra bedden
Kinderen zijn welkom.
Evenementen
No events allowed
Roken
Smoking is not permitted
Belangrijke informatie
Algemene info
Deze accommodatie wordt beheerd door een professionele eigenaar, die accommodaties aanbiedt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag worden aangerekend.
Tijdens het inchecken dien je in het geval van incidentele kosten mogelijk een geldig identiteitsbewijs voor te leggen en een borgsom in contanten, per bankkaart of kredietkaart te betalen.
Speciale verzoeken kunnen, indien mogelijk, bij check-in worden ingewilligd. Hiervoor kunnen extra kosten worden aangerekend. Speciale verzoeken kunnen niet worden gegarandeerd.
Feesten of groepsevenementen ter plaatse zijn ten strengste verboden
De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.
De eigenaar heeft niet aangegeven of er een rookmelder aanwezig is in de accommodatie.
Deze accommodatie wordt beheerd via onze partner, Vrbo. Je ontvangt een e-mail van Vrbo met een link naar een Vrbo-account, waarmee je je boeking kunt aanpassen of annuleren.
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de eigenaar. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.
Veelgestelde vragen
Beschikt Playa Turquesa I201_200 Mbps_Private Beach Access_BBQ over een zwembad?
Ja, deze accommodatie beschikt over een zwembad.
Zijn huisdieren welkom bij Playa Turquesa I201_200 Mbps_Private Beach Access_BBQ?
Nee, assistentiedieren zijn niet welkom bij deze accommodatie.
Hoeveel kost het om hier te parkeren?
Er zijn parkeerplaatsen beschikbaar bij de accommodatie.
Hoe laat kan ik bij Playa Turquesa I201_200 Mbps_Private Beach Access_BBQ inchecken?
Inchecken is mogelijk vanaf 15.00 uur.
Tot hoe laat kan ik bij Playa Turquesa I201_200 Mbps_Private Beach Access_BBQ uitchecken?
Je dient om uiterlijk 11.00 uur uit te checken.
Waar staat Playa Turquesa I201_200 Mbps_Private Beach Access_BBQ?
Dit appartement in Bávaro ligt aan het strand, in het stadscentrum en binnen 10 minuten wandelen van Strand van Los Corales en Aromas Museum. Ook Golf- en countryclub Cocotal en Playa El Cortecito liggen op 3 km afstand.
Beoordelingen over
Beoordelingen
Uitzonderlijk
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.
Gastenscore: 10 - Uitstekend. 43 van 61 beoordelingen
10 - Uitstekend
43
Gastenscore: 8 - Goed. 14 van 61 beoordelingen
8 - Goed
14
Gastenscore: 6 - Redelijk. 3 van 61 beoordelingen
6 - Redelijk
3
Gastenscore: 4 - Matig. 1 van 61 beoordelingen
4 - Matig
1
Gastenscore: 2 - Ontzettend slecht. 0 van 61 beoordelingen
2 - Ontzettend slecht
0
9,8
Netheid
9,6
Locatie
8,0
Staat van de accommodatie en faciliteiten
Beoordelingen
Geverifieerd
8/10 – Goed
Fred T.
30 dec 2025
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
We had a great time. The kitchen could maybe use a little bit of an update, but the location was fantastic. The extra bedrooms was great to have. I would stay again.
Fred T.
12 nachten verbleven in december 2025
Geverifieerd
8/10 – Goed
Jodel T.
23 apr 2024
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Amazing Condo
We rented this condo for a family vacation!! The complex was so safe, clean and well maintained. Beach was a 1 minute walk. So many amazing restaurants in the area. Beach staff were so friendly and accommodating.
Highly recommend with property.
Jodel T.
9 nachten verbleven in maart 2024
Van een partnersite
10/10 – Voortreffelijk
Susan J.
16 mei 2025
Wonderful Time Amazing Location and Apartment
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a wonderful time, 3 ol ladies meeting up to celebrate life. I would say the only somewhat negative comment would be there was NO cleaning product available to help with the cleaning up of counters and stove top, bathroom sinks, since cleaning up is part of the list of guests responsibilities, therefore, having a generic cleaner available would have been helpful, we were only there for 8 full days we never thought to purchase any as we had to dispose of anything not used so it would have been helpful to add to the items available for guests - minimal financial output by the host. Note that if you do stay, the water cooler is missing the spike which pierces the bottle lid - we had the repair person come and we were told the full plastic cap needs to be removed from the bottle - we spent a couple of days squeezing the water manually into the cooler reservoir after itempied - that being said, the support was quick to come and look. HAVE A GREAT TIME!!! We will be back. Thanks for everything. Oh yes, and one of our group members was from the UK and a tea drinker, unfortunately, there is no kettle, so you may want to add one to the kitchen instead of boiling pots of water.
Susan J.
Van een partnersite
10/10 – Voortreffelijk
Selina S.
16 jan 2022
So Great!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented here for 10 days, we loved everything about this place, didn't need to rent a car, restaurants were a close walk, the beach was great, the place was clean and nice and enjoyed the area very much.
Selina S.
Van een partnersite
10/10 – Voortreffelijk
Rachel W.
1 dec 2021
Bavaro Beach Paradise
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Condo was as described, pictures and location were accurate. It was an absolutely delightful stay! The beach and pool(s) are just steps away and everyone working with Go Punta Cana Vacations (transfers from the airport, check-in staff, beach staff, beach bar staff) were so helpful and friendly. English is spoken and you can absolutely converse but it is helpful to know a little Spanish as well. Would absolutely recommend this condo for your vacation. Also, Scott and Go Punta Cana Vacation Rentals was incredibly accommodating with the pandemic. We originally planned to visit in March of 2020 and of course that didn't happen. Scott extended our credit and made it work so that we could eventually visit in Nov 2021. I haven't encountered such flexibility in the past and, amongst other reasons, would absolutely recommend booking through them.
Rachel W.
Van een partnersite
10/10 – Voortreffelijk
Candy A.
17 aug 2021
I wish I could live here!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is the best place I’ve stayed. I literally felt like home the min we walked in. It was easy and everything was in the right place. We had an issue with the internet but someone was knocking on my door before I put the phone down after sending the message. 10/10. Would totally recommend!
Candy A.
Geverifieerd
10/10 – Voortreffelijk
Elizabeth N.
28 jul 2021
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Highly recommended
This is a very well-maintained condo with nice furnishings. Beds are very comfortable. A/C in bedrooms work great. A/C in living/kitchen/dining room doesn't keep area as cool. Kitchen has all necessities. Washer/dryer was installed sideways into a closet making it difficult to access but it works. Beach towels are provided. Beach lounge chairs are free. Get to beach early if you want shaded palapa. Beach bar has delicious food and drinks but too pricey. Water is beautiful where patches of seaweed (lots of it) not present. Pools are large and clean. Swim-up bar wasn't open:( All guards are very polite, friendly and present keeping complex very safe. The balcony is very large with comfortable outdoor furniture, bbq grill and gorgeous views of ocean. Elevators available for heavy baggage. Location of property is perfect. You're within walking distance of tons of restaurants. Recommend Citrus Fusion, ,
Elizabeth N.
7 nachten verbleven in juli 2021
Geverifieerd
10/10 – Voortreffelijk
Blanca C.
7 jun 2021
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
nice vacation time
very nice and clean place we did have a good time
Blanca C.
6 nachten verbleven in mei 2021
Van een partnersite
10/10 – Voortreffelijk
Mark G.
12 apr 2021
Fantastic Condo and Resort Atmospher
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Resort was exactly as pictured..clean and comfortable..the staff is as friendly as can be..great staff and security..highly recommend staying there perfect location for restaurant shopping
Mark G.
7 nachten verbleven in april 2021
Geverifieerd
10/10 – Voortreffelijk
Kayla I.
3 apr 2021
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Beach!
Property was great! Nice location to the beach
Kayla I.
10 nachten verbleven in maart 2021
Geverifieerd
10/10 – Voortreffelijk
Casey P.
19 feb 2021
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
A Great Family Vacation Location
Go Punta Cana did an amazing job with communication on this property. We had a couple of issues that did come up with AC and Cable but I messaged them on WhatsApp and they had someone their to fix the issues within 20 min. The location was perfect for walking to near restaurants and shopping and everyone we met was so nice. TOC the restaurant on the beach was some of the best food we had and Citrus which was just outside of BAM Market had such amazing Coffee - I could go on and on about how amazing our experience was and this home was perfect for my family. I am counting down the days we can go back.
Casey P.
5 nachten verbleven in februari 2021
Van een partnersite
10/10 – Voortreffelijk
Jodi J.
15 jan 2021
Great place for big groups
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Big space, nice balcony, close to everything.
Jodi J.
Geverifieerd
8/10 – Goed
Mariel
14 sep 2020
Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the fact the property was very clean. Did not smell like humidity which is common in apt rentals. We has ocean view and were just steps away from one of the pools, which was great.
Communication is good and complete before arrival, but its more one way. Could not reach out to any of the numbers or emails provided and when expressing this to the person on the phone seemed annoyed and would not let me get a word across. They just need to work on their costumer service skills, other than that the property itself is great, specially for families and large groups.
Mariel
2 nachten verbleven in september 2020
Geverifieerd
10/10 – Voortreffelijk
Ani luz B.
24 aug 2020
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Excelente
Muy cómodo
Ani luz B.
3 nachten verbleven in augustus 2020
Geverifieerd
10/10 – Voortreffelijk
Carolina
14 jul 2020
Positief: Netheid, voorzieningen
Excellent apartment, great view to the beach!! Very comfortable!! Cleanliness was perfect.
Carolina
2 nachten verbleven in juli 2020
Geverifieerd
10/10 – Voortreffelijk
Barbara H.
6 mrt 2020
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Love Playa Turquesa... Home Away From Home
This was our 2nd time to Playa Turquesa! Loved it! Wished we had booked a longer stay. Next time we will:)
The condo was exactly as pictured and described. Go Punta Cana staff was great! Very clean, spacious and well equipped. We especially enjoyed the large comfortable terrace every morning for coffee and evenings for a night cap. Great view with a tropical breeze always blowing.
The Playa Turquesa staff... guards, grounds keepers, front desk were friendly, polite and hard working! We really love and appreciate the DR people! Toc Beach Bar Restaurant is definitley 5star! And PT beach is beautiful and well kept.
We always felt safe and enjoyed our daily walks down the beach and visiting the surrounding restaurants. Our favorites are Kats Corner and Citrus, Kiosko Food truck,
La Bruja, and Taino! Delicious and great service every time. Miss them already! Day dreaming of our next trip back! Thanks DR for you hospitality!
Barbara H.
7 nachten verbleven in februari 2020
Van een partnersite
10/10 – Voortreffelijk
26 feb 2020
I201 at Playa Turquesa
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed in I201 at Playa Turquesa for a week in mid-February. First, the communication with Go Punta Cana Vacations was outstanding. By utilizing the phone, email, and the Hospitality App every question was answered immediately from booking through checkout. The unit is clean, roomy, and well equipped. The location is excellent with many shops and restaurants within easy walking distance. There were always chairs available on the beach and the location of TOC Beach Bar and Restaurant make this one of the prime beach locations in Punta Cana. The security personnel were polite and cheerful and security was outstanding. I would recommend Playa Turquesa and Go Punta Cana Vacations to anyone.
Van een partnersite
4/10 – Slecht
21 aug 2019
Do not go to the Dominican Republic
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This rental is upscale (terrazzo floors, marble countertops, stainless steel appliances) and immaculately clean. It is also quite large. However, the building is guarded by several armed guards. Makes you feel safe? Why do they need so many guards? It is due to the high rate of crime in the DR. Also, locals are constantly asking you to buy things or downright extorting tourists for money. All.the.time. The beach is full of seaweed and they have 2 men with rakes and a wheelbarrow cleaning it up. They can never keep up with it so it sits on the beach and stinks. The rental companies want you to believe that we had just one bad week of seaweed. That is not true and the Cardibean has had a sargassum seaweed explosion since 2011. Do your research. Met a family that ones a condo in Playa Torquesa said they never got in the water all last summer in 2018. Also power goes out frequently in this country as it is a developing country. When the power goes out, you also have NO water. This happened multiple times. This condo has absolutely NO water pressure in 2 of the showers. But the biggest disappointment is that you feel a prisoner in your condo. The beach is smelly and full of seaweed and if you leave the complex locals are extorting money.
Van een partnersite
10/10 – Voortreffelijk
Helen O.
26 feb 2019
Fun and sun in playa turquesa
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful location with easy access to the beach and nearby restaurants. Red snapper at the TOC restaurant was fantastic. More info regarding what was available at the local market and obtaining water would have been helpful. Bam market was adequate for just about everything so didn't really need to stop at bigger grocery store for our needs. Less sheer drapes in bedroom would have been nice.
Helen O.
Van een partnersite
8/10 – Goed
10 jul 2018
a very nice stay
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a very nice vacations in Punta Cana, unhopefully we had a construction next to the apartment and they started working from 6.30 am to 11.00 pm, at first with loud music included but after we argue they stop doing it. The apartment was nice and clean and also the condo.
Van een partnersite
10/10 – Voortreffelijk
12 mei 2018
Great Time!!!!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I stayed here in A401 last year, and enjoyed it enough to return this year. I'd like to thank Jimet and Joan for their courtesy and professionalism. They helped make our stay that much more enjoyable.
Van een partnersite
10/10 – Voortreffelijk
Alisha D.
25 apr 2018
Great Rental
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved staying at Playa Turquesa I 201.
Alisha D.
6 nachten verbleven in april 2018
Van een partnersite
8/10 – Goed
Fares A.
19 jan 2018
Punta Cana
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Go punta cana real estate was great. They answered emails and questions promptly. They were very helpful on site whenever we needed anything.
Fares A.
15 nachten verbleven in november 2017
Van een partnersite
10/10 – Voortreffelijk
Ron C.
17 jan 2018
Love this place!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We absolutely love this condo complex! We have been visiting here for the past 6 years and the complex keeps getting better. This is our second time in this particular unit and will say that it could use some upgrades. The couch and ottoman have large tears in the seams, the bedding is not the greatest but for the convenience to the beach it was worth looking past these small items. I do hope they refresh the place though.
Ron C.
Van een partnersite
8/10 – Goed
Calvin B.
8 jan 2018
Great but we will go a different way.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We love DR and Playa Tuquesa but were not thrilled with out Go Punta Cana Real Estate experience this time. The fridge was missing a piece that never got replaced and we were told when we checked in that we could not get anyone to clean the condo mid way through out stay. In the end Carla got us someone but we were told they could not do that any more during high season even if we stayed a month. The condo had no table and chairs on the balcony for eating and we were told it was our own mistake. I know it was but couldn't someone have gotten us a plastic table and two chairs from Ikea. And then in the end no one showed up to check us out at the prearranged time.