Everything was terrible. First is all, the property is under renovation and you have to walk through it to check in and get in and out of the door. We’re talking dripping paint on the ceiling, saws buzzing, tile being cut…it’s a mess that was never mentioned during the booking or subsequent confirmation. The room we were given faces the main highway where trucks from the nearby warehouses travel day and night, so the noise is overwhelming. The hotel was not sold out, so why give us the worst possible room? The tv remote didn’t work. They never cleaned the room until we asked. We stopped by the front desk and they sent someone to replace the tv remote, which stopped working again on day 2 of our 3 night stay. When we asked to get it replaced again we were given another which would never turn off so the tv remained on all night. The housekeeping staff must’ve been angry that we complained about the room not being cleaned because when we came back later the bed was disheveled as if someone had just gotten up from it. We ran out of toilet paper and had to go hunt down some. When the trucks weren’t making noise the ice machine located right next to our horrible room was being loudly used. The room does not even have a safe and is, at best, a motel - even down to the old-school floor air conditioning unit. Marriott should be ashamed!
