4/10 Médiocre
Mr. & Mrs. R.
27 juil. 2025
Les points forts : Propreté
The house had many issues during our stay, though cleanliness was not one of them. While we stayed, we only had 3 working toilets and one was outdoors. The showers had very little to no pressure which made showering difficult. They had just replaced the thermostats when we arrived so the house was hot and condensation to cool the house down had caused a rather large leak prior to our arrival. The house remained hot for 2 days and the refrigerators didn’t reach appropriate temperature for over 24 hours. We had to put milk in the freezer to prevent it from curdling. There were grounds people that came to treat the pool in the mornings. Communication prior to our arrival was non existent. I had reached out a few times and asked about kitchen appliances and plates, etc, and received no answer back. The house had no directions for how to turn on lights, water features, etc and a binder with information would have been very helpful. In trying to communicate the issues going on, the property contact made the issues seem like they were faults of ours when they occurred due to past stays or maintenance. We also had a package delivered that got taken from inside the gates of the house on our porch. I think a lot of bad luck things happened during our stay, which is fine, but the way they were handled was not. Other than that, the pool is great! There are Games and a karaoke machine. The grounds gets hot outside so bring pool shoes! We didn’t get to use the gym but it looks nice.
Mr. & Mrs. R.
Séjour de 3 nuits en juillet 2025
