6/10 Satisfaisant
Scott M.
23 févr. 2025
Les points faibles : Propreté
Needs work and a better clean
The location / complex is fantastic and allowed us to walk to shopping and restaurants. The unit needs work. I agree with one of the reviews that it is sparce on furniture and the furniture in the unit is cheap and worn. Lacking furniture on the patio, only two beat-up old chairs and that was it. The beds were very uncomfortable, no soap, we had to buy more toilet paper, very sparce kitchen items (no BBQ utensils, lighter for the fire pit or BBQ, limited cutlery etc.) no pool towels and the one TV we had issues with getting to work at times. The closet in one room was broken and a number of light bulbs out. The unit was not cleaned properly and found it dirty. They had a number of cups and plates that were not cleaned. The floors / bathrooms were awful and very dirty. Fist day they did not have a fob or wristbands for the pool. We did not have a car and was difficult getting into and out of the complex, as you need the fob for the gate. We had to wait for a car to come by and run through the gates, as they closed at night. It took several calls and texts the next day to get this resolved and I had to go to the leasing office twice to obtain these. You need these for the pool and all the amenities. Not having these are not acceptable, and we did not get this resolved until 1:00 the following day and could only get one fob. This took way too long to resolve and should have been with the unit at check-in. Every night at 10:45 someone took their dogs out to the dog run.
Scott M.
Séjour de 5 nuits en février 2025