Luxe beddengoed, pillowtop-bedden, een kluis op de kamer
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Beoordelingen van Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

2.5 out of 5
Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel
1329 Bristol Pike, Bensalem, PA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 453 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 336 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 51 van 1001 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

jong stel, Limburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitvalsbasis voor philly
Prima hotel met een goed ontbijt. in beschrijving staat dat er een whirlpool is. Dit klopt echter niet. Er is alleen een binnenzwembad.

8/10 – Goed

michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleased. I’ll be back.
2 nachten verbleven in mei 2024
Reactie van Iterra op 22 mei 2024
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

2/10 – Ontzettend slecht

Nha

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room wasn't cleaned properly. It felt old.
1 nacht verbleven in mei 2024
Reactie van Tonya op 17 mei 2024
I am sorry to hear that we did not meet your expectations. I will have someone take a look at that room to see where we can improve. Thank you for your feedback.

10/10 – Uitstekend

MICHAEL J

Positief: Netheid
2 nachten verbleven in mei 2024
Reactie van Tonya op 17 mei 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy to hear you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Goed

Kerry

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast, friendly staff.
2 nachten verbleven in mei 2024
Reactie van Iterra op 9 mei 2024
Thank you for taking the time to review our property! We are excited to hear we took we took care of all your travel needs. We appreciate your feedback. We hope to see you back in the future! Thank you for choosing the holiday inn Express Bensalem.

2/10 – Ontzettend slecht

Larry

2 nachten verbleven in mei 2024
Reactie van Iterra op 9 mei 2024
Thank you so much for letting us know about your experience with us. We are deeply saddened to hear that we did not meet your expectations. This information will be brought to our employee meeting as a learning tool. We hope that in the future you give us another chance to shine!

10/10 – Uitstekend

Brenda

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an older hotel that has been upgraded and kept very clean. The staff was friendly and helpful.
1 nacht verbleven in april 2024
Reactie van Tonya op 28 apr 2024
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back!

10/10 – Uitstekend

Kerry

Reisde met een groep, Zakenreiziger
Clean room and Dunkin next door!
2 nachten verbleven in april 2024
Reactie van Iterra op 28 apr 2024
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

2/10 – Ontzettend slecht

Philippe

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel à éviter absolument. Cet hôtel ne ressemble en rien à un Holiday Inn Express. Les chambres sont très sales, très petites. Les tapis sont tachés, les meubles et murs sont abîmés, la salle de bain est minuscule. De plus une partie de l’hôtel sert de résidence pour des étudiants de l’université Holy Family University. Cet hôtel ressemble beaucoup plus à un Motel douteux qu’un Holiday Inn Express. Vous êtes mieux de coucher dans votre auto que dormir dans cet « hôtel ».
2 nachten verbleven in april 2024
Reactie van Tonya op 15 apr 2024
Thank you for your feedback. It looks like we fell short on your expectations. We hope you will give us another chance in the future.

10/10 – Uitstekend

Cesar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena
2 nachten verbleven in april 2024
Reactie van Tonya op 15 apr 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express. We appreciate your feedback and look forward to having you stay with us again next time you are in the area.

10/10 – Uitstekend

Katherine, Safety Harbor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed at this location many many times. It’s our favorite when we travel to Pa. We like the convenience and the surrounding places to go. Your front desk staff are very helpful and professional. I would like to mention Iterra, she is always pleasant and helpful. As a returning customer I love walking in and seeing her big smile. She checks on us daily to see if there was anything we needed. Prior to 6 yrs ago we stayed at the Hampton Inn on street road. We now stay at your location. It feels like home away from home. Love having coffee whenever we like, the breakfast is better than most Thank you for a great stay we will be back in 4 months.
4 nachten verbleven in april 2024
Reactie van Tonya op 15 apr 2024
Thank you for your feedback. Iterra is a valued employee here!! We appreciate your business and look forward to having you stay with us again next time you are in the area.

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was fine
1 nacht verbleven in april 2024
Reactie van Iterra op 11 apr 2024
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

10/10 – Uitstekend

John-Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family stayed 3 nights for WrestleMania weekend. The property was everything we hoped for. Clean, quiet and next to a bunch of amenities (supermarket, Dunkin Donuts, Walmart, Wawa, etc) and was a simple ride into the city where the events took place. The staff was very friendly and the breakfast was plentiful and delicious (they had things like a pancake maker, cheese or veggie omelets, sausage gravy and biscuits, etc). I would stay there again next time I need to go to the Philly area.
3 nachten verbleven in april 2024
Reactie van Tonya op 9 apr 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and that you got to experience Wrestlemania while visiting our city. We look forward to seeing you again next time you come to Philadelphia.

8/10 – Goed

Jewel

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tonya op 2 apr 2024
Thank you for taking the time to review your stay with us here at Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area!

10/10 – Uitstekend

Tareq

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in.
1 nacht verbleven in maart 2024
Reactie van Tonya op 25 mrt 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Goed

Juanita

2 nachten verbleven in maart 2024
Reactie van Iterra op 20 mei 2024
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 – Uitstekend

Rosy

1 nacht verbleven in maart 2024
Reactie van Tonya op 9 apr 2024
Thank you for taking the time to rate your stay with us!

10/10 – Uitstekend

Luis Fernando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GooD
1 nacht verbleven in maart 2024
Reactie van Tonya op 18 mrt 2024
Thank you for taking the time to review your stay with us. We look forward to seeing you again next time you are in the area.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tonya op 8 mrt 2024
Thank you for taking the time to rate your stay with us! We look forward to seeing you again next time you are in the area.

8/10 – Goed

Edwin

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Tonya op 12 feb 2024
Thank you for taking the time to rate your stay with us. We look forward to seeing you again next time you are in the area.

2/10 – Ontzettend slecht

John

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
If anyone enjoys staying in hotel with fee bead bugs, then this is perfect choice. But for me it was a nightmare, got bitten by them, then shook some of them off to the sink. Disgusting, and very unprofessional. Had to work all day, with equipment troubleshooting after all. This place isn’t for me ever again. John
1 nacht verbleven in februari 2024
Reactie van Tonya op 12 feb 2024
Thank you for bringing this to our attention. I was not notified of any issues with your room. I would like to invite you to reach out to me directly so I can address any issues promptly.

8/10 – Goed

Jason

1 nacht verbleven in februari 2024
Reactie van Tonya op 12 feb 2024
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay!

4/10 – Matig

Megan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were told we could have two sets of connecting rooms close to each other - and then when we got there, we were told that “doesnt exist”. One of the rooms was quite dirty/dingy and reeked of cigarette smoke even though it was a “non-smoking room”
1 nacht verbleven in januari 2024
Reactie van Tonya op 1 feb 2024
Thank you for your review. When you called we explained that we only have 2 sets of connecting rooms and that they are on different floors. That is why we gave you the 1 set of connecting rooms and then the 2 additional rooms right next to it. I apologize if this was an inconvenience as we were only trying to honor your request. We hope you will give us another chance in the future.

10/10 – Uitstekend

Jose

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Tonya op 1 feb 2024
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy you enjoyed your stay and we look forward to having you back!

10/10 – Uitstekend

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine
1 nacht verbleven in januari 2024
Reactie van Tonya op 30 jan 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 – Uitstekend

Shakir

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent - spacious room & good breakfast
Excellent hotel. Worth the price. Good breakfast. Spacious room with separate bedroom and living / working area.
2 nachten verbleven in januari 2024
Reactie van Tonya op 30 jan 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. I see you got to take advantage of one of our queen mini suites. They are great with the extra room. We look forward to seeing you again!

8/10 – Goed

Priya

1 nacht verbleven in januari 2024
Reactie van Tonya op 20 jan 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Goed

Jamee

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Tonya op 20 jan 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 – Uitstekend

Joseph A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathtub/shower did not contain a shower curtain. Otherwise, everything was great.
2 nachten verbleven in december 2023
Reactie van Tonya op 20 jan 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. We do not put curtains around our jacuzzi tubs. We look forward to seeing you again next time you are in the area.

10/10 – Uitstekend

Jose

Reisde met een groep, Zakenreiziger
I loved this place
2 nachten verbleven in december 2023
Reactie van Tonya op 20 jan 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Tonya op 2 jan 2024
Thank you for taking the time to rate your stay with us. We hope you enjoyed your stay and we look forward to having you stay with us again next time you are in the area.

10/10 – Uitstekend

Sekeia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Tonya op 31 dec 2023
Thank you for your rating. We appreciate your business and look forward to having you stay with us again next time you are in the area.

4/10 – Matig

Am

Positief: Netheid
Very clean
1 nacht verbleven in december 2023
Reactie van Tonya op 31 dec 2023
Thank you for your feedback. It seems like you were not satisfied with your experience. I feel like we did not meet your expectations. We hope you will give us another chance next time you are in the area.

8/10 – Goed

MARILYN A

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
My room had a couch, which was great, but there is poor lighting in that area. It makes it difficult to read while sitting on the couch.
4 nachten verbleven in december 2023
Reactie van Tonya op 31 dec 2023
Thank you for telling us about your experience here at the Holiday Inn Express NE Bensalem. We appreciate your feedback and look forward to having you back next time you are in the area.

10/10 – Uitstekend

Evelyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Tonya op 28 dec 2023
Thank you for taking the time to rate your stay with us. We are happy to hear that you enjoyed your stay. We look forward to seeing you again next time you are in the area.

6/10 – Redelijk

Christopher

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
needs a facelift and rugs were dated and dirty. also room smelled like cigarette smoke.
3 nachten verbleven in december 2023
Reactie van Tonya op 12 dec 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope you will give us another chance next time you are in the area.

10/10 – Uitstekend

Johnnie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant
1 nacht verbleven in december 2023
Reactie van Tonya op 5 dec 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback and are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 – Goed

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient off of the interstate. Good breakfast. The only concern is that the air in the room was uncomfortably dry.
1 nacht verbleven in december 2023
Reactie van Tonya op 5 dec 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback. Thank you for bringing the air to our attention. I will have someone check that unit. We look forward to having you back next time you are in the area.

10/10 – Uitstekend

cid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just what I needed.
1 nacht verbleven in november 2023
Reactie van Tonya op 5 dec 2023
Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 – Goed

Dianne, Amherst

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was loud music on the outside of the lobby that we could hear in our room until really late, definitely after 1 am.
1 nacht verbleven in november 2023
Reactie van Tonya op 13 nov 2023
Thank you for bringing this to my attention. We apologize for the wedding party being loud. We did ask several times for them to lower their music volume.

10/10 – Uitstekend

Jonathan

1 nacht verbleven in november 2023
Reactie van Tonya op 11 nov 2023
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area.

10/10 – Uitstekend

Granit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean nice staff
1 nacht verbleven in oktober 2023
Reactie van Tonya op 7 nov 2023
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to seeing you again next time you are in the area!

8/10 – Goed

Rose

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023
Reactie van Tonya op 7 nov 2023
Thank you for taking the time to rate your stay with us. We are happy you enjoyed your stay, and we look forward to seeing you again.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Tonya op 31 okt 2023
Thank you for taking the time to rate you stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area.

8/10 – Goed

Lyndon

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Tonya op 31 okt 2023
Thank you for taking the time to rate your experience with us. We appreciate the rating and look forward to having you back!

8/10 – Goed

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stephen is nice breakfast was good for the most part. They did everything right
6 nachten verbleven in oktober 2023
Reactie van Tonya op 26 okt 2023
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area!

4/10 – Matig

Lynnette

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service
Tired hotel
Staff was very friendly, but not all the electrical or phone outlets worked. Our in room safe did not work . I went to the front desk and asked to have it fixed. They never took care of it. One day when we wanted our room cleaned, no one came. The rugs seem dirty and getting old. The bath room is very small. I don’t think I will be staying here again. The hotel seems to be getting tired, the elevator makes a un-nerving sound and looks dirty.
6 nachten verbleven in oktober 2023
Reactie van Tonya op 25 okt 2023
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 day trip
Stay for 2 days for work. Hotel is going througj some remodeling but it is clean. The front desk girl at night was really awesome and helpful, her name is itera. If i spelled it right. House keeping can be a little better on leaving fresher towels and stuff but no big deal. Good place for the price
2 nachten verbleven in oktober 2023
Reactie van Tonya op 23 okt 2023
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay! We look forward to seeing you again next time you are in the area.

10/10 – Uitstekend

harold

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, peaceful and quiet
2 nachten verbleven in oktober 2023
Reactie van Tonya op 23 okt 2023
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are happy you enjoyed your stay and we look forward to having you back next time you are in the area!

8/10 – Goed

Arkadiusz

1 nacht verbleven in oktober 2023
Reactie van Tonya op 7 nov 2023
Thank you for taking the time to rate your stay with us. We are happy you enjoyed your stay with us. We look forward to seeing you again.