4/10 – Matig
Ruth W.
14 aug 2025
Positief: Netheid
I had to request the check in instructions. Supposed to be sent 4 days prior to the stay but I finally asked at two days prior. The check-in and out instructions had several conflicting statements so we went on what we had done in prior rentals. There were several issues which we broght to the realtors attention immediately. They did respond in a timely manner but their resolution was less than satisfactory.-The garage was unavailable although listed as an amenity.-Gas grill was filthy, inoperable unable to be used.-Pontoon boat had an out of date inspection, starboard running lights were out and the prop was filthy.-A lower fire table was secured with a tie wrap and unuseable. Our family had a good time at the property regardless of the issues listed. We did notify the realtors but were dismissed on each issue. We sent pics so as not to be penalized. Maybe everything was not listed as an amenity but it should be in proper working order or noted in the guest book as inoperable. Also, ice maker upstairs did not work and should have been noted. Fun property, great location but the property managers need to step it up a lot.
Ruth W.
4 nachten verbleven in augustus 2025
