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Beoordelingen van Sheraton Parsippany Hotel

4 out of 5
Sheraton Parsippany Hotel
199 Smith Rd, Parsippany, NJ

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 513 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 236 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 109 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 77 van 1000 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

sahir

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Washroom was really tiny after taking shower water would be everywhere, bed sheets had stains and sofa bed was disgusting with blood stains and other yellow stains.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sunny

1 nacht verbleven in april 2024

10/10 – Uitstekend

Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Sheraton Parsippany op 19 apr 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sheraton Parsippany op 19 apr 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Anjali

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very unfriendly and not helpful. Even though there were a lot of weddings during the stay that should not be an excuse!!
2 nachten verbleven in april 2024
Reactie van Property Management op 11 apr 2024
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Property Management op 11 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

4/10 – Matig

Tyler

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom in my room had hair all over it. Toilet, floor, and shower. Also, the shower faucet was broken and just running hot water when I got to room (how could cleaner miss that?). The bathroom also had no vent so when shower was running it was all fogged up. The shower itself would run SCORCHING hot when someone flushed toilet in another room. The rest of room was OK, carpet was coming up in one section and was a bit dirty. The hotel has a slight smell in the hallways. The hallway itself looked like it hadn’t been vacuumed, there was graffiti scratched into the furniture, just seemed unkempt. My floor also had a group of kids running up and down hallway, running something along the walls making tons of noise in hallway.
1 nacht verbleven in april 2024
Reactie van Property Management op 4 apr 2024
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

8/10 – Goed

Billy

Zakenreiziger, Reisde met familie en kleine kinderen
N/A
2 nachten verbleven in maart 2024
Reactie van Sheraton Parsippany op 4 apr 2024
Thank you for staying with us and we look forward to seeing you again soon.

6/10 – Redelijk

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 29 mrt 2024
Thank you for staying with us and we hope to see you again soon.

8/10 – Goed

Mark

2 nachten verbleven in maart 2024
Reactie van Sheraton Parsippany op 19 apr 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

10/10 – Uitstekend

Olga

Reisde met familie
Positief: Voorzieningen
It was nice and comfortable
5 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 – Redelijk

Andrea

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Old property. Heating unit was extremely loud that I could not sleep. Carpet was so dirty that it aggravated my allergies causing a 3 day headache. Definitely should have requested a refund.
3 nachten verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for sharing your concerns over your experience, Andrea. We are so sorry to hear that the cleanliness and condition of your guestroom was less than satisfactory and are reviewing your comments in an effort to better our operation. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

10/10 – Uitstekend

Armando

1 nacht verbleven in maart 2024
Reactie van Property Management op 11 apr 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Chaz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time. Everything was beautiful and it was a great night. We only wish would could have stayed longer!
1 nacht verbleven in februari 2024
Reactie van Property Management op 11 mrt 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Otto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's always our go to place for short stays.
1 nacht verbleven in maart 2024
Reactie van Sheraton Parsippany op 11 mrt 2024
Thank you for staying with us and we look forward to seeing you again soon.

10/10 – Uitstekend

GURPAUL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, Clean and easy parking
1 nacht verbleven in maart 2024
Reactie van Sheraton Parsippany op 5 mrt 2024
Thank you for staying with us and we look forward to seeing you again soon.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Property Management op 11 mrt 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 – Uitstekend

Deedra

1 nacht verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 – Ontzettend slecht

Erwin

1 nacht verbleven in maart 2024
Reactie van Property Management op 25 mrt 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 – Uitstekend

Manuela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 27 feb 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

10/10 – Uitstekend

Oluwaseun

1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 22 mrt 2024
Thank you for staying with us and we look forward to seeing you again.

10/10 – Uitstekend

Joseph

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its a very nice hotel! Theres lots to do and see!
1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 20 feb 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and we look forward to seeing you again soon.

10/10 – Uitstekend

Anita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it
1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 21 feb 2024
Thank you for staying with us and we are thrilled to hear that you loved your visit!!! We look forward to seeing you again.

10/10 – Uitstekend

Celica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gret place and friendly staff
We stayed here to celebrate my daughter's birthday. The front desk was very accommodating and kind. The whole experience was great.
1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 20 feb 2024
Thank you for staying with us and we are thrilled to hear that you enjoyed your visit. Congratulations on your daughter's birthday as well!!!

8/10 – Goed

Charles

2 nachten verbleven in februari 2024
Reactie van Sheraton Parsippany op 19 feb 2024
Thank you for staying with us and we look forward to seeing you again soon.

4/10 – Matig

ningyu

2 nachten verbleven in februari 2024
Reactie van Sheraton Parsippany op 22 mrt 2024
Thank you for staying with us.

10/10 – Uitstekend

Iris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful affordable
3 nachten verbleven in december 2023
Reactie van Hotel Management op 14 feb 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Yamaira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 12 feb 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Corner Room
Check in was a breeze because I checked in online that morning. The room was nice but it has evidence of age. The pictures online make it seem to be so luxurious and new, but this is not the case. We had a corner room and it was a great size. The bed was comfortable and so were the pillows. The remodeled area at the bar and restaurant were very nice.
1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 9 feb 2024
Thank you for staying with us and we appreciate your feedback and we hope to see you again soon.

10/10 – Uitstekend

Rena

1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 22 mrt 2024
Thank you for staying with us and we look forward to seeing you again soon.

4/10 – Matig

James

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Disappointing
Carpet looked like it hadn't been vacuumed, the bathtub took forever to drain. The mattress was terrible so soft I thought i would land on the floor. Heating system was so loud it would wake me when it came on. Not a very good experience.
3 nachten verbleven in februari 2024
Reactie van Sheraton Parsippany op 7 feb 2024
Thank you for taking the time to share your feedback. and we’re so sorry to hear that your experience did not match your expectations. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

10/10 – Uitstekend

Nasir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the place was nice and calm
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 6 feb 2024
Dear Nasir,Thank you for staying with us and we look forward to seeing you again soon.

10/10 – Uitstekend

Lydonn

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Sheraton Parsippany op 6 feb 2024
Thank you for staying with us and we look forward to seeing you again soon.

10/10 – Uitstekend

Eray

1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 22 mrt 2024
Thank you for staying with us and we look forward to seeing you again.

10/10 – Uitstekend

Edgar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was awesome and my stay was great.
1 nacht verbleven in februari 2024
Reactie van Sheraton Parsippany op 4 feb 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

8/10 – Goed

Yassine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 4 feb 2024
Thank you for staying with us and we look forward to seeing you again.

10/10 – Uitstekend

Paul

1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 4 feb 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love it...
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 1 feb 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay at the Sheraton Parsippany and will definitely stay again in future!
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 29 jan 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

6/10 – Redelijk

Antwon

Positief: Netheid
The employees at the front desk we nice and respectful, the service at the diner was great.
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 29 jan 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

10/10 – Uitstekend

hasan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to get some peace
2 nachten verbleven in januari 2024
Reactie van Sheraton Parsippany op 29 jan 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit and look forward to seeing you again soon.

8/10 – Goed

Matthew

Positief: Netheid, personeel en service
Outdated decor and condition of amenities. Amazing to have a heated lap pool but needs retiling.
4 nachten verbleven in januari 2024
Reactie van Sheraton Parsippany op 24 jan 2024
Thank you for staying with us and we appreciate your feedback.

6/10 – Redelijk

Howard

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
This property leaves a lot to be desired. The windows in our room would not close causing the room to be very drafty. Some staff were receiving training and director while on the job rather than being trained before starting the job. The check-in/out experience had to be done at the desk and could not be done online or via the TV. There was no assistance with luggage at time of arrival. The arrival and departure experience was that of an upscale motel.
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 22 jan 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

8/10 – Goed

Aisha

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sheets can be more cleaner
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 22 jan 2024
Thank you for staying with us and we look forward to seeing you again soon.

6/10 – Redelijk

Dawn

Zakenreiziger, Reisde met partner
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 22 jan 2024
Thank you for staying with us and we look forward to seeing you again soon.

8/10 – Goed

Luca

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location , good common areas, good breKfast , old carpets
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 22 jan 2024
Thank you for staying with us and we look forward to seeing you again.

10/10 – Uitstekend

Stephen, Staten Island

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice indoor pool and hot tub!
2 nachten verbleven in januari 2024
Reactie van Sheraton Parsippany op 22 jan 2024
Thank you for staying with us and we look forward to seeing you again soon.

8/10 – Goed

Sandra M

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 22 jan 2024
Thank you for staying with us!! We look forward to seeing you again.

10/10 – Uitstekend

mary jane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love The Tara
Beautiful spacious room, Immaculate, fabulous front desk staff.
1 nacht verbleven in januari 2024
Reactie van Sheraton Parsippany op 22 jan 2024
Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.