Hotels in de buurt van Waterworld (Stoke-on-Trent)

'Breakfast was good; however, they can’t cope when it’s busy. They are lacking in the areas of cleanliness and customer service. When we initially checked in, we were given a dirty room with dirty bedding and dirty mirrors. You could see that no one had bothered to check or even clean the room. The remote control was cello-taped at the back, and the batteries kept moving out of place. The telephone itself was damaged. I tried to call using my cellphone, but no one answered. The hair dryer was...

'Great stay, good food and perfect located.'

'Stayed for 3 nights at the Clayhanger Guest house. Friendly staff welcomed us when we arrive at the door. semi-private parking behind the building. Nice room with good beds. Ensuite bathroom with shower and small fridge was all we needed. Breakfast service was great. Good value for the price we payed. '

'Mr. Kevin is a pleasent host! Really enjoyed my stay. The room was nice and clean! '

'Yes'

'Hardly any cutlery or crockery '

'I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process'

'Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.'

'Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.'

'It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience.'