Je vakantie naar Pachuca de Soto

This was one of the BEST hotels we’ve ever stayed out. It’s in the most perfect location - everything fun is within walking distance or a 20 min uber drive. It was our anniversary and they treated us with a decorated room and sweets!! They have delicious breakfast, and a cafe open for 24/7 for refreshments and snacks!! The staff were amazing and very communicative with everything! Definitely coming back here!!

After a long, exhausting trip from Madrid and unexpected flight delays, all we wanted was a place to rest. Upon arrival, we were told our reservation had been lost and that we would have to rebook and pay again. Thankfully, we spoke with the General Manager, Manolo, who listened to our situation and made everything right. He honored our original reservation without requiring us to pay again and even treated us to breakfast! What a genuinely nice guy! Manolo happens to be my brother’s name, too! The room was great, breakfast was wonderful, and Manolo’s hospitality made all the difference. Thank you, Manolo, for looking beyond the policies and understanding that sometimes things happen that are completely outside our control. Your kindness was truly appreciated!