3 buitenzwembaden, een verwarmd zwembad en zwembadcabana's (toeslag)
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Beoordelingen van The Grove Resort & Water Park Orlando

4 out of 5
The Grove Resort & Water Park Orlando
14501 Grove Resort Avenue, Winter Garden, FL

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 2845 van 5426 beoordelingen" "
Gastenscore: 8 - Goed. 1176 van 5426 beoordelingen" "
Gastenscore: 6 - Redelijk. 695 van 5426 beoordelingen" "
Gastenscore: 4 - Matig. 366 van 5426 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 344 van 5426 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jordy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
1 nacht verbleven in mei 2024
Reactie van Hayden op 9 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 – Redelijk

John van der

Negatief: Netheid
8 nachten verbleven in juli 2023
Reactie van Hayden op 28 jul 2023
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

8/10 – Goed

Gert-jan

Reisde met familie
Positief: Personeel en service, comfort kamer
3 nachten verbleven in augustus 2022
Reactie van property management op 14 sep 2022
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 – Goed

Marc

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was heerlijk
4 nachten verbleven in april 2022
Reactie van Guest Relations op 5 mei 2022
Thank you for choosing to stay with us for your recent visit to Orlando. We appreciate your feedback and hope to welcome you back soon. Take care and safe travels!

10/10 – Uitstekend

dennis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk verblijf.
Heerlijk verblijf! Een mooi resort met een heerlijk waterpark om even een paar uur te spartelen na een dagje outlets oid. Prima ligging voor een bezoek aan Disney (andere parken iets verder (half uurtje als er geen vertraging in het verkeer is).
6 nachten verbleven in april 2022
Reactie van Guest Relations op 5 mei 2022
Thank you for choosing to stay with us for your recent visit to Orlando. We are thrilled to learn you enjoyed your experience. We appreciate your feedback and hope to welcome you back soon. Take care and safe travels!

10/10 – Uitstekend

Eelco, Amsterdam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2022

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Judith

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

6/10 – Redelijk

Alexander

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property has a great pools and a water park. Room was a great size, however for the price point some items were a bit banged up or not functioning. Telephone did not work. Fridge and stove were banged up. Master bathroom receptacle was coming off the wall. Fitted sheet was missing on one bed. Pool staff were excellent. House keeping were responsive. Front desk manager was not very polite when requested a 11am check out, which was offered two days before check out. Would have rated overall stay 4 stars but room above was hammering on our floor everyday at 8am for 6 days straight. You are staying at a resort geared for kids so keep that in mind. Resort is a 20 minute drive to Theme parks and less than 10 minutes to all grovery and drug stores. Medical service is also nearby. Cheers,
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Barbaro

Positief: Netheid, personeel en service en voorzieningen
All good
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Lyndsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

8/10 – Goed

Kateena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

6/10 – Redelijk

Elizabeth

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is our second time staying since we had a first great stay. I loved how clean the room is and the Bed is so comfortable. I loved that we had kitchen, laundry and living room to share with the entire family. What I did not like about the stay - our room was on 6th floor but garage only till 5. So we had to park car and take elevator up with all our luggage and make multiple trips. Second and more importantly we had a do not disturb sign on door and yet someone came in to bring a dish back in that was cleaned. To me that was a huge red flag since we have our valuables from the parks, medication etc all out. The very valuable items were in the safe but still. We called front desk and reported and all they did was say to check if anything is missing and if so to call back so security could come up and file a claim. Nothing was missing but no one should be going into the room if do not disturb is on - especially since they don’t do housekeeping until after checkout (or for additional $$).
6 nachten verbleven in mei 2024

8/10 – Goed

Anita

Reisde met familie
Positief: Netheid, voorzieningen
The 2 bedrooms need a bigger couch. It takes forever to get housekeeping items when requested. Close to main attractions and decent restaurants near by.
5 nachten verbleven in maart 2024

4/10 – Matig

Julius

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was my 3rd n last time coming Our room was dirty with cotton balls on the sheets(old sheets)it was blood on 1 of our towels and hair in the bedn bathroom TVs stopped working after the first day the place is going down hill
3 nachten verbleven in april 2024

8/10 – Goed

Shahbaz, Milton

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Amazing waterpark and pools. Property and suites were clean and great. Only negatives were the cost of resort fees and early check out. late check out wasnt available. Parking garage was tight. Overall great resort though.
3 nachten verbleven in mei 2024

8/10 – Goed

Melanie Lynn

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
I was there for 9 days with my boys we had a great time parks were open all day however them pools I didn’t see anyone cleaning them there was plastic lids at the bottom of pool from drinks for a few days also them red flys were crazy around the pool area should be sprayed or something your eaten Alive . staff was so nice all of them and welcoming , hotel is a maze couldn’t find the room for a half hour , rooms were semi clean you can tell they don’t deep clean but overall beautiful resort safari is nice bar closes hours before the park on safari side makes no sense there was also a few days were the safari kid park was closed so hot small kids would love that overall 4 out of 5 beautiful, property is clean but them pools need to be cleaned more
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Laineth, miami

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Al no ser ppr el inconveniente del primer dia q estuvimos hastamas de las 12am para poder entrar a la habitacion porq el yale de la puerta estava roto todo lo demas fue exelente ah y el yale no lo arreglaron hasta el otro dia a las 9pm si saliamos no funcioaba la llave para entrar
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Neccy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Orlando

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great resort
3 nachten verbleven in mei 2024

8/10 – Goed

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Water park was nice
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Ada Joy

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
enjoyed staying at this resort! Such a kid and family-friendly staycation place! Extremely recommended to try this waterpark resort!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Arisley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Alex

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Francisco

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great time! Only suggestion is if you dine anywhere in hotel check gratuity because if not you will pay 80$ in tip by accident like we did.
2 nachten verbleven in mei 2024

8/10 – Goed

April

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Over priced, hard to locate rooms it was like a maze. Too much hidden cost be prepared to pay for parking and resort fees every day.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Angela

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always an awesome time !!!
4 nachten verbleven in maart 2024

4/10 – Matig

Denise

Reisde met familie en kleine kinderen
They gave me an apartment that was dirty. We had to go all the way back to get a new room. Really inconvenient. We were in a big family. Once we got situated the apartment was ok. Not what you see in the pictures. Normal apartment with 3 bedrooms. We only got room service one day, they never went back to clean in 5 nights we were there. I had free parking and they kept charging me for my parking. Took over 30min during check out to give me my credit back. The water park is conveniently located. And that was nice.
5 nachten verbleven in februari 2024
Reactie van Hayden op 23 mei 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

8/10 – Goed

Elaine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is not worth the price, very crowded water park. Needs renovation. Very limited dining options and expensive.
3 nachten verbleven in mei 2024
Reactie van Hayden op 23 mei 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 – Uitstekend

Betsie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice resort, like the water park. Like the room, spacious and comfortable. Planning to go back soon.
1 nacht verbleven in mei 2024
Reactie van Hayden op 23 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

4/10 – Matig

Gerard

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
We have stayed at the Grove many times and often recommend it to people. This last stay missed the mark totally. We would not go back. Unfortunately we brought family with us and had multiple rooms and were embarrassed that we had raved about this hotel. Someone was shot and killed while we were there and there was no communication from the staff at all! We woke up to police and media everywhere and had to ask them what happened as the hotel provided no communication to guests that it was safe to be there. The cleanliness has gone downhill by far. Lazy river was dirty. And hallways had holes in the walls. The outdoor grounds and pool/waterpark are beautiful. The units are in good shape and a good size. Beds are comfy and the rooms are very quiet. Those are the pros. Unfortunately you pay a huge resort fee and don't get anything for it. Not once in 6 days did someone come and give fresh towels or change sheets or empty the garbages. Not worth the price compared to other places in the area. Was much better pre covid and even 2 years ago.
3 nachten verbleven in mei 2024
Reactie van Hayden op 23 mei 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

4/10 – Matig

Gerard

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Juan carlos

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mi cuarto lo dejaron sin Arreglar y sin colcha ni sábanas estuve hasta las 10:11 de la noche esperando a que me atendieran mi cama mis camas y al final salí perdiendo fui yo Y cuando fui a hablar para que si me podían dejar salir un poquito más tarde porque el día que llegué por culpa de ellos ellos no pude entrar ni al parque de agua me trataron Super mal y con tremenda mala forma
1 nacht verbleven in mei 2024
Reactie van Hayden op 23 mei 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 – Uitstekend

JESSICA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We went to celebrate my birthday and we had a blast. The water part and restaurant were great!
1 nacht verbleven in mei 2024
Reactie van Hayden op 22 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 – Uitstekend

Faramarz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing more
5 nachten verbleven in mei 2024
Reactie van Hayden op 21 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 – Redelijk

ashween

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Bad front desk customer services
5 nachten verbleven in mei 2024
Reactie van Hayden op 21 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 – Goed

Blake

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms were spacious, food was good around the poo.. we booked this for the kids ammenities which were broken in both locations so very disappointing.. toddler was not happy
2 nachten verbleven in mei 2024
Reactie van Hayden op 21 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me encantó la estadía muy limpio todo
2 nachten verbleven in mei 2024
Reactie van Hayden op 21 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 – Goed

markjoseph

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like everything were far away from store and parks
2 nachten verbleven in mei 2024
Reactie van Hayden op 21 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love the Grove. Rooms are fantastic. Check in terribly slow though. Self check in kiosks weren’t working for anyone. There was 3 ppl working the counter on a Saturday. We waited nearly 50 minutes.
1 nacht verbleven in mei 2024
Reactie van Hayden op 22 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 – Uitstekend

Jazmin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We will stay in this property again.
3 nachten verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 – Uitstekend

Erica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with great amenities
2 nachten verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

4/10 – Matig

Laura

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is beautiful and the size of the suite was great. The water park is great. You do have to pay for the surf simulator and for the price, it’s not worth it. There is a resort fee of $230 which is outrageous given you do not have housekeeping services or clean towels, including pool towels. Someone was shot and killed during our stay and there was no communication from the staff. There is an early check in fee that we were not made aware of. Finally, our suite had a terrible odour, almost like cat urine. We will not likely return given the abundance of other properties that are similarly priced.
3 nachten verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

2/10 – Ontzettend slecht

Don

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Not enough staff at a peak time for check out and early check in. Only 2 staff consistently assisting customers, a supervisor walking around without assisting his front office staff.vvery poor leadership
1 nacht verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

8/10 – Goed

Laura, Ennis

Reisde met familie en kleine kinderen
Positief: Personeel en service
Could use a update a little worn down but overall nice. The fridges don’t have ice machine. The layout is nice we were 7 2 adults and 5 kids and it was comfortable. Pool had a bit to much Chlorine and lazy river was dirty.
1 nacht verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Thank you for your review! We're glad you had a pleasant experience. We appreciate your feedback and look forward to your next visit.

10/10 – Uitstekend

kiya

1 nacht verbleven in mei 2024
Reactie van Hayden op 21 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 – Goed

Roibert

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Lo q no me gusto es que todo estaba muy caro y el servicio estaba muy malo
2 nachten verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 – Uitstekend

Julio

Reisde met familie
Positief: Netheid, personeel en service
Excellent 5 stars
2 nachten verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Thank you for your review! We're glad you had a pleasant experience. We appreciate your feedback and look forward to your next visit.

10/10 – Uitstekend

maurice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Hayden op 21 mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 – Goed

Brandi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Grove is a great place to stay with children. Some parts of the property is worn and needs updating. The room itself could also be cleaned better. I found other people’s hair on the pull out sofa and in corners. Overall l, we enjoyed ourselves.
2 nachten verbleven in mei 2024
Reactie van Hayden op 20 mei 2024
Thank you for your review! We're glad you had a pleasant experience. We appreciate your feedback and look forward to your next visit.