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Avis sur Destiny Palms Hotel Maingate West

2.5 out of 5
Destiny Palms Hotel Maingate West
8536 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 721 avis sur 1520." "
Note des voyageurs de 8 (Bien), d’après 397 avis sur 1520." "
Note des voyageurs de 6 (Satisfaisant), d’après 204 avis sur 1520." "
Note des voyageurs de 4 (Médiocre), d’après 96 avis sur 1520." "
Note des voyageurs de 2 (Horrible), d’après 102 avis sur 1520." "

8,0/10

Propreté

8,6/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Philippe

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chambre pas trop isolée contre le bruit on entend les gens dans les chambres adgessantes mais pour le prix ça vaut la peine
Séjour de 8 nuits en février 2024
Réponse de Front Desk le 12 févr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

MYRIAM

Séjour de 3 nuits en février 2024
Réponse de FRONT DESK le 20 mars 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Billy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Destiny Palms le 10 janv. 2024
Thank you for staying with us

10/10 Excellent

Michael, chicoutimi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle endroit propre et personnel courtois
Séjour de 1 nuit en décembre 2023
Réponse de Destiny Palms le 28 déc. 2023
Thank you for your review and for staying with us

8/10 Bien

Elise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Destiny Palms le 19 nov. 2023
Thank you for your review and for staying with us

6/10 Satisfaisant

Roxanne

Voyage en famille
Les points forts : Propreté et personnel et service
Hôtel vieux et défraîchi, quand même propre. Correct pour le prix. Nous avons vu une coquerelle dans la chambre et laissé la lumière allumée le restant du séjour. Pas de coffre-fort. Je n’y retournerais pas.
Séjour de 5 nuits en octobre 2023
Réponse de Destiny Palms le 16 oct. 2023
Our apologies on any issue you may have encountered. Unfortunately we have no notes that you made us aware of any issue no we do not have a safe in the room as we do not go into the rooms unless you request service and have never had an issue of anything going missing

10/10 Excellent

Thibault

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well located, cheap and nice crew
Séjour de 10 nuits en juillet 2023
Réponse de FRONT DESK STAFF le 11 sept. 2023
Thanks for sharing your rating with us and the community.

8/10 Bien

Luis

Voyage en famille
Les points forts : Personnel et service
Besoin de rénovation, manque de crochet et très petit pour 3 personnes
Séjour de 9 nuits en août 2023
Réponse de Destiny Palms le 15 août 2023
Thank you for your review

10/10 Excellent

Gabriela Giron

Les points forts : Propreté
Les points faibles : Personnel et service
Very nice
Séjour de 3 nuits en août 2023
Réponse de Destiny Palms le 15 août 2023
Thank you for your review

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le propriétaire et les employés sont vraiment super
Séjour de 4 nuits en mars 2023
Réponse de Destiny Palms le 9 mars 2023
thank you for your review

6/10 Satisfaisant

Samaki-Eric

Les points forts : Personnel et service
Hôtel vieillot, ok pour dormir de passage, sans plus. Le personnel à l’accueil est sympathique.
Séjour de 1 nuit en mars 2022
Réponse de front desk le 5 mars 2022
thank you for your review

6/10 Satisfaisant

François

Les points forts : Propreté et personnel et service
Just good
Séjour de 3 nuits en février 2022
Réponse de destiny palms. le 24 févr. 2022
Thanks for staying with us. We appreciate your feedback! ☺

8/10 Bien

Ibrahim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient,clean,safe
Séjour de 1 nuit en mai 2024
Réponse de FRONT DESK le 22 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amarilys

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The staff was very accesible and kind! The only thing I would recomend is to have housekeeping daily services and adding breakfast! Everything else was great!!!
Séjour de 6 nuits en mai 2024
Réponse de Front Desk le 22 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lucy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You will not be disappointed! The Manager Chuck was awesome! Loved chatting with him and anything we needed he made sure we got it. Everyone was great! We even took a picture with him on our last day!
Séjour de 5 nuits en mai 2024
Réponse de Destiny Palms le 21 mai 2024
Thank you for staying with us and thank you for your review. We look forward to seeing you again

4/10 Médiocre

Emma

Voyage en famille avec de jeunes enfants
It was not as clean as I would’ve hoped, our bed sheets were damp and the room smelt like mildew.
Séjour de 1 nuit en mai 2024
Réponse de Destiny Palms le 21 mai 2024
Our apologies for any issue you may have incurred, we certainly would have taken care of any complaints had we received them

6/10 Satisfaisant

Louisha

All good
Séjour de 3 nuits en mai 2024
Réponse de Destiny Palms le 20 mai 2024
Thank you for staying with us

4/10 Médiocre

Christal

Voyage en couple
Les points faibles : Propreté
Not the most clean place to sleep
Séjour de 2 nuits en mai 2024
Réponse de Destiny Palms le 20 mai 2024
Thank you for staying with us and apologize for any issue you may have incurred

8/10 Bien

Laurence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our accommodations were clean and in very good condition. There was no noise from neighbors or outside the building. The rate was very reasonable. As a non smoking hotel I expected an area outside for smokers.
Séjour de 3 nuits en mai 2024
Réponse de Destiny Palms le 20 mai 2024
Thank you for your review and thank you for staying with us. There is an outside area to smoke

2/10 Horrible

Gabriel

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Never once asked me if I wanted my room cleaned after I explained to them I want it cleaned everyday. Bathroom was moldy and had the shower head looking like something out of an alien movie. Staff were okay at most
Séjour de 3 nuits en mai 2024
Réponse de Destiny Palms le 20 mai 2024
Thank you for staying with us and we apologize for any issue you may have incurred

10/10 Excellent

Judith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy accesible
Séjour de 2 nuits en mai 2024
Réponse de Destiny Palms le 20 mai 2024
Thank you for staying with us

6/10 Satisfaisant

Karen Elizabeth

Overall the hotel was ok. It's dated and could use some renovations. While during my stay, the manager got into a heated discussion with the police about a homeless person sleeping on the property. This was pretty late at night and right outside my window. He could use a bit more common courtesy towards his patrons as it was difficult to sleep with him raising his voice unnecessarily. I don't believe I would stay here again, but it was an average hotel if you want more of an affordable option.
Séjour de 3 nuits en mai 2024
Réponse de Destiny Palms le 20 mai 2024
Thank you for staying with us and apologize for any issue you may have incurred

10/10 Excellent

Rehan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable stay
Séjour de 4 nuits en mai 2024
Réponse de FRONT DESK le 15 mai 2024
Thank you for staying with us. We truly appreciate your feedback !

2/10 Horrible

Emad

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reception Staff are impolite!
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 14 mai 2024
Our apologies for any issue you may have incurred if memory serves me you did not bring any issues to management or they certainly would have been taken care of in fact you told the young lady you had an emergency in San Diego that is why you had to leave and she wasn't impolite.

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For the cost of the room, I was blown away. Definitely coming back here next year for the same rock fest, it was the perfect spot to stay.
Séjour de 4 nuits en mai 2024
Réponse de Destiny Palms le 14 mai 2024
Thank you for your review and for staying with us we look forward to seeing you again

6/10 Satisfaisant

daniel, toa alta

Les points forts : Personnel et service
Séjour de 6 nuits en mai 2024
Réponse de FRONT DESK le 15 mai 2024
Thank you for staying with us. We truly appreciate your feedback !

10/10 Excellent

Alberto

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Super comodo accesible A
Séjour de 2 nuits en mai 2024
Réponse de FRONT DESK le 14 mai 2024
Thank you for staying with us. We truly appreciate your feedback !

10/10 Excellent

Deztiny R

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Owners were very sweet and friendly. Pool was warm and clean. Parking was easy and abundant. It was quiet and conveniently located a short drive to Disney and close to many stores and restaurants and gas stations. Great water pressure in shower. Only a few outlets. No extra fees upon arrival. Only concern was the owner telling us that our rooms would not be cleaned the duration of our stay unless we asked for them to do so which is how we wanted. However, housekeeping knocked every morning and even went in the room while we were not there.
Séjour de 5 nuits en mai 2024
Réponse de Destiny Palms le 14 mai 2024
Our apologies for any misunderstanding of what the clerk may have said for your stay you definitely would have gotten service, thank you for staying with us

6/10 Satisfaisant

Dagmar

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 12 nuits en avril 2024

10/10 Excellent

Carmen Georgina Lopez

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yes
Séjour de 3 nuits en mai 2024
Réponse de Destiny Palms le 13 mai 2024
Thank you for staying with us

8/10 Bien

Noel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would’ve given 5 stars but no complimentary breakfast. Still a great value.
Séjour de 2 nuits en mai 2024
Réponse de Destiny Palms le 13 mai 2024
Thank you for your review and for staying with us

8/10 Bien

Stuart, Howard City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean room, good shower, quiet, small pool. Great for staying, as a affordable base for Disney fun.
Séjour de 6 nuits en mai 2024
Réponse de Destiny Palms le 12 mai 2024
Thank you for staying with us and thank you for your review

4/10 Médiocre

Kenneth

Voyage en groupe
Les points faibles : Propreté et personnel et service
Great Location There was hair in the beds. Linen appeared to be clean but full of hair. The replacement linen was also full of hair. Very poor situation. Manager then argued that the linens were washed and it would be "clean transfer hair". NO WAY did that make the situation better. Poor attitude on managements part.
Séjour de 3 nuits en avril 2024
Réponse de Destiny Palms le 15 mai 2024
Thank you for staying with us and we apologize for any issue or inconvenience you may have incurred

8/10 Bien

Derek

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very friendly and helpful
Séjour de 1 nuit en avril 2024
Réponse de Destiny Palms le 6 mai 2024
Thank you for staying with us

10/10 Excellent

Fulvia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comoda sistemazione per visitare Orlando e i suoi dintorni. Personale cordiale e disponibile. Consigliato!
Séjour de 3 nuits en avril 2024
Réponse de FRONT DESK le 6 mai 2024
Thank you for staying with us. We truly appreciate your feedback !

8/10 Bien

Ivonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
3 noches, era algo q buscabamos
Séjour de 3 nuits en avril 2024
Réponse de Destiny Palms le 6 mai 2024
Thank you for staying with us

10/10 Excellent

Jacqueline B

Les points forts : Infrastructures et conditions de l’hébergement
The hotel was quiet, with ample free parking. We had a microwave fridge and coffee maker. Air conditioning worked well.
Séjour de 1 nuit en mai 2024
Réponse de Destiny Palms le 2 mai 2024
Thank you for your review and for staying with us

10/10 Excellent

Curtis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Been back several times now for extended stays, good people, clean place and good value. I'll be back again for sure!!
Séjour de 11 nuits en avril 2024
Réponse de Destiny Palms le 1 mai 2024
Thank you for your review and for staying with us. We look forward to seeing you again

10/10 Excellent

Allison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We called ahead to let the front desk know we were checking in late, and the main desk waited until we arrived to leave for the night. Great service! 10/10
Séjour de 3 nuits en avril 2024
Réponse de FRONT DESK le 29 avr. 2024
Thank you for staying with us. We truly appreciate your feedback !

4/10 Médiocre

Juan

Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Found roaches
Séjour de 9 nuits en janvier 2024
Réponse de Destiny Palms le 30 avr. 2024
Thank you for staying with us and apologize for any issue you may have incurred. We have taken care of the issue you mentioned in all rooms

8/10 Bien

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de FRONT DESK le 30 avr. 2024
Thank you for staying with us. We truly appreciate your feedback !

2/10 Horrible

James D

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
While the staff was friendly and pleasant, this hotel is in need of a FULL renovation. Room carpet so dirty you don’t want to walk on it without shoes. Spend the extra money and just stay somewhere else. You will be glad you did.
Séjour de 2 nuits en avril 2024
Réponse de Destiny Palms le 29 avr. 2024
Thank you for staying with us and apologize for any inconvenience you may have incurred

10/10 Excellent

Priscila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Destiny Palms le 29 avr. 2024
Thank you for staying with us

6/10 Satisfaisant

Jessica

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
TOTALLY HONEST REVIEW: I'm not sure how the property has such high stars. The staff was super friendly at check in, but the room was less than stellar. The shower was definitely old, the fixtures look ancient and the treads on the shower floor were all peeling up. (We didn't use the shower for our 2 nights). The light above the bathroom sink didn't work, it was so dim that the nightlight on the hairdryer was brighter. The doors on the armoire and cabinet didn't close and the microwave is a lot smaller than the one in the picture. The flooring needs to be replaced. The tiles were sticky/ grout dirty and the carpet was kinda gross. I'm the corner of the room you could see dust had accumulated over a long period of time, no one has brought a vacuum into that corner. There was no furniture in that spot so I know it's not hidden. The AC was set to 65 but it was still warm in the room. Came home with a stuffed up nose after 2 nights there. The pillows went flat immediately but the bed itself was comfortable. You could hear everything in the hallway because of the gap at the bottom of the door. The only kids channel offered was nickelodeon. It was good enough for my two night quick trip but I won't stay there again
Séjour de 2 nuits en avril 2024
Réponse de Destiny Palms le 29 avr. 2024
Thank you for staying with us and we apologize for any inconvenience you may have encountered. If the issues would have been told to us we would have done our best to correct them

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Very quiet
Séjour de 1 nuit en avril 2024
Réponse de Destiny Palms le 29 avr. 2024
Thank you for staying with us

10/10 Excellent

Delma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is great that they have a common room were you can have your breakfast, clean and quiet
Séjour de 9 nuits en avril 2024
Réponse de Destiny Palms le 29 avr. 2024
Thank you for staying with us

10/10 Excellent

Carlos, Sun Valley

Séjour de 9 nuits en avril 2024
Réponse de Destiny Palms le 29 avr. 2024
Thank you for staying with us

4/10 Médiocre

Thomas

Séjour de 14 nuits en avril 2024
Réponse de Destiny Palms le 14 mai 2024
Thank you for staying with us and apologize for any issue you may have incurred

10/10 Excellent

Dr

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The staff were wonderful! The room was clean other than a bit of mildew in the grout on the bathroom floor. Less than 10 minutes to the parks. For the price and my simple needs on this trip, I would stay there again.
Séjour de 4 nuits en avril 2024
Réponse de FRONT DESK le 23 avr. 2024
Thank you for staying with us. We truly appreciate your feedback !

8/10 Bien

Carrisa

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Staff were friendly and helpful. We asked one man was asked for towels, not only did he give us towels, the kids pool noodles, unlocked the pool, dried chairs for us and skimmed the pool.
Séjour de 6 nuits en avril 2024
Réponse de Front Desk le 23 avr. 2024
Thank you for staying with us. We truly appreciate your feedback!