We recently stayed here for a baseball tournament and had a mix of good and not-so-great experiences.The positives:The room was very clean and decorated beautifully. The location was fantastic—close to all the tournament venues, which made things super convenient. The beds and mattresses were incredibly comfortable, and we all slept great. The gym was very nice, and we loved having the coffee shop right on the 2nd floor. When we needed some replacement bedding, it was brought up quickly with no hassle. Also, the gate guards were always friendly and welcoming, which we appreciated.The negatives:The bathrooms were extremely small, which made getting ready a bit tight. The freezer kept frosting over, and there were no closet doors, which made it hard to keep things tidy with our luggage. We also found a bra left in the laundry area, which was not great. We called the office three times to try to get the TV fixed, but no one ever came. When we arrived just four minutes early, the cleaning lady was very rude and warned us we could be fined—which didn’t make for a very welcoming start. Additionally, the front desk lady on the first day was quite rude (though everyone else we interacted with after that was very kind).Overall, the place has potential and a lot of things going for it, but the customer service and a few maintenance issues kept it from being a five-star stay.
