The staff was friendly and the hotel was ok. But unfortunately we found a bug (Cockroach) and the shower had dirty towels (2) hanging from the courtain rod full of hairs. The courtain of the shower was disgusting and full of the same hairs as well. The room had a certain odor when we came in. We had a long drive so we just went to bed. The breakfast was good, but it was empty and people had to request refill on the eggs and other items, staff was slow in getting things out. Overall I am surprised it had the rating it had here, and im disappointed and not satisfied. Then, since we prepaid through expedia, they could not do anything for us. Which i wasn't expecting anything to be done anyways since we were checking out, we were only there for one night.