Hôtel près de Ohio Valley Mall (St. Clairsville)

« Conveniently located and we loved and to see what's great.The seating area in back. »

« After a 7 1/2 hour drive I went to check in and the woman behind the counter was on the phone… for 10 minutes and was never acknowledged. Finally when she did she told me the pool and hot tub were not working although both were filled. We drove all that way a day early for our tournament so the girls could enjoy the pool and have down time. I was very disappointed and was told if I want to complain I need to contact Expedia not them 😳. Needless to say next year I’ll be staying elsewhere. »

« Food was great »

« Fantastic in all aspects, awesome stay and helpful staff »

« Changed our room with out calling us. Asssumed we needed one bed when reserved a 2 bed room. »

« Its was ok »

« The key we had didn’t work. We were at the very end so we had to walk all the way to the front for another key. It was late and chilly. The front desk staff was very friendly and apologetic. Room was clean. Bathroom was tiny. The air didn’t work that well. »

« We appreciated the space and updates to the room. The room was clean and loved the updates to the bathroom. We would definitely choose this hotel again. The breakfast was as expected with the usual cold and hot items. My only criticism is that the beds are a bit firm, pillows were flat, and the sink didn’t drain well, but I’ve stayed at worse places. »

« Nothing fancy, worked out well for our needs. Good rate, clean, friendly staff, and free breakfast. »

« The hotel stay was extremely disappointing. The rooms were dirty, the cleaning was terrible, and there was a strong, awful smell in the corridors. The manager even said they cook in the rooms, which is a fire hazard and a huge safety issue. Despite booking a non-smoking room, it smelled strongly of smoke. The entire property should be non-smoking, but even the rooms failed this standard. I would give zero stars if I could—completely unacceptable. »

« Clean room, nice staff, delicious breakfast. Cute little casino but I feel it would be a little cleaner. Overall, I would go back. »

« This hotel was amazing! The staff went above and beyond to be friendly and attentive. The staff looked like they love their jobs & it shows. The rooms and entire hotel was very clean! The pool, hot tub, steam room & out door sitting areas were superb! The breakfast was delicious. I would stay here every time I come to the area! »

« We have stayed here in the past and although pricey, the amenities and cleanliness were worth it. This stay was quite different. We were not informed of the on-site renovations going on; this left amenities like the pool and ample parking closed. The price for the stay was still the same though! Our room was a king suite. There was an open bottle of ranch dressing and other food wrappers in the couch, bed wrinkled, but a nice hand written note from housekeeping to enjoy our stay. Front desk...

« We have stayed at this hotel before and would do so again. It is clean. Breakfast is good. They are pet friendly and are willing to put us in a room away from other guests (when possible) to keep our dog quiet. The only challenge this time was check in. They were rekeying all the doors so it was loud and the key did not work, twice. The second time that we carried our stuff to the 4th floor and the key did not work, the fire alarm sounded right above our head. That was rough for our little dog....

« Was fine »

« Unfortunately, the age of this motel is showing to the extreme. Bed was lumpy at best, no place to put a suitcase except the floor or bed, no Kleenex. I feel badly for owners that do not have the funds to improve or update their property. »

« Good for a short stay, amenities are good at this price. The staff seemed not friendly; I'm not sure, maybe I'm from Canada, so I was expecting more generosity, but that's optional. There was some kind of moisture smell in the room.. »

« Overall everything was very nice. The room has seen better days, certainly needs updating. »