Hôtel près de Oceans of Fun (Kansas City)

« Why do hotels always say to leave towels on the floor if you want them replaced when they don't perform housekeeping until you check out? »

« Tres bel emplacement chambre tres propre et personnel très accueillants. J ai adoré cette endroit.je le conseille a tous. »

« We stayed for 3 nights. Room was clean and quiet. Staff was friendly and helpful. Hotel and surrounding area felt safe. »

« Hôtel parfait et très au calme par contre loin de toute restauration La salle de petit dej était en travaux mais nous avons eu des sac avec un petit déjeuner à prendre en chambre très complet »

« Room was very clean. They offered a variety of pillows from soft to firm. I did wish there was water offered along with the morning coffee. »

« The tub and sink were clogged up with hair and other stuff , the water in the tub was draining slowly, when I was taking a shower, and when i was brushing my teeth the water was not draining, it was nasty . »

« Le casino était difficile à vaincre »

« The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around... »

« Front desk staff were okay »

« The room itself was fine. Getting into our room was not great. Hallways were dirty and people sleeping in the stairwell. »

« Our room was not clean whatsoever. The floor was full of crumbs, the furniture was dusty, stains on the comforter & shower curtain. The staff were nice & made sure everything went smoothly while checking in. Breakfast was okay- not a lot of choices. There were enough parking spaces. »

« It wasn’t a bad place for the price, Had a small kitchen in the room. Only dislike was it only had blinds for the window, no blackout curtain »

« Hot tob good »

« Homeless sleeping outside hotel. Homeless tents set up across the street. Place rundown and not safe. Didn’t stay »

« The hotel was in a convenient location to downtown. They were in the midst of renovations, but did a great job of protecting guests from that. The breakfast could have been a little more varied, but it was unique to have a bagel bar (if I’m remembering correctly). »

« The property needs to be renovated, very out dated. Plumbing work is needed, Staff is very nice but can only use the resources they have to make a pleasant stay for their guest. »

« Nous sommes restées que 30 minutes, le temps d'essayer de trouver une solution aux centaines de mouches dans la chambre et de demander un remboursement total. L'hôtel n'était pas un endroit sécuritaire pour 2 femmes début trentaine, dans un secteur plus défavorisé de kansas city (independence). Le personnel de l'hôtel l'a bien compris et n'a eu aucun problème à nous rembourser la totalité des frais. »