The property was poorly kept from the inside out. Entering the no smoking room, it smelled of smoke. Every corner was dirty. The walls, the counters, the tables, the bathroom, the balcony. The closet doors were off the hinges. The sheets had blood stains on them. And here's the kicker...there were ROACHES!! Utterly disgusting. That hotel should be shut down. The cleaning people could care less about our concerns. They sprayed lysol as a remedy for the smoke smell. I asked for another room for the night since it was too late to drive back to NYC with our toddler. They didn't have any avaliable rooms, so we had to sleep there for the night. I checked out the very next morning and requested a refund.
This property was not worth what I paid for it. The best things was itâs proximity to the beach. The room was dirty and run down. Old furnishings and the screen to the sliding door was completely torn
This was a great experience we had at this Hotel from arriving to checking out. Staff was excellent and great place to experience the beach life. Will be booking again for next year. If you have kids they will enjoy the pools and beach.
Hotel was absolutely amazing! Everything is perfect! I would recommend this place to everyone. Location great, clean, friendly staff! My only complaint is my kids & family having to smell marijuana the whole time (on balcony, pool, pretty much everywhere in ocean city we went). Just wish there was a better way to control people smoking in public places so kids don't have to be immersed in it.
Perfection!!! Beautiful property - clean and elegant! Staff was great and the amenities were just great! A wonderful kiddie pool with slides and a lazy river - my kids had a blast and spent hours! Also has the Jolly Rogers park at a walkable distance, a convenience store and fast food! We loved having the kitchen which was so well equipped to make a quick breakfast, coffee, etc!! Beautiful living room which gave the kids extra space to hangout!! Overall perfect!
Rooms were clean and well stocked with kitchen essentials. Staff was friendly. Main complaints were that the door to the bedroom closed so tightly that is was very hard to close and when it was opened it made a very loud noise as the bottom of the door was being separated. This woke up my wife several times. The shower head, being on the ceiling, made it hard to get rinsed without contorting. Lastly the main outdoor pool needs increased circulation and filtering.
Rooms were not what I was expected for the price I paid. Carpets felt grimey and confirmed by the bottom of our socks. Rooms appeared ok at first glance, but shower head was falling off of the ceiling from what seemed like a slow leak. Black mold was on the ceiling in bathroom (only a portion, but I was able to see it). Down comforter was the worst part. They are either very, very old and overwashed, or had a hole (which there was not bc I checked). Feathers EVERYWHERE! First we thought it was from opening the spare sheets/pillow/blanket and had some fuzz on it. But the next day it was clearly feathers. We had to check eachother everytime we left the room. The indoor pool had an uncomfortable chlorine smell that my daughter and I could not last more than 10 seconds.
Outside pools were nice. Staff friendly. For the price I paid per room, I was expecting way more quality in the rooms. I would not stay here again.
good location , liked then beach area ,
property is old , dated , is like going back is time 20âyears
slow internet , tv worked but with limitations
it is ok , but disappointing
and of course staff will point out that you are an expedia customer and will give you the worst available room
We had a nice stay at the Hilton. We booked the room with the balcony & terrace on the 12th floor and it was well worth it. You canât beat the views or the location. Staff was very friendly and courteous.
Had a great time at OC in MD and at the Hilton property. Close to many dining choices, room had a great view of the ocean, and a kitchenette, balcony, living space. Amenities too. THANKS!