Hotels met zwembad in Normal

'First, let me say the hotel was clean, the room cozy, and most of the time the staff was nice and accommodating. I rated them as poor based on two bad experiences; first I was in town unfortunately because my college age child had been hospitalized so I needed a room last minute. I used Expedia, got checked-in for what I thought would be at least a two day stay. I ended up checking out a day early passing my key to the young lady at the front desk and she advised me to work with Expedia to see...

'Hotel is a dirty disappointment. Needs a ton of maintenance. Pool was closed by health department. Room was only half cleaned. Left dirty towels and glasses. Room noisy from squeaking floors. Hallway carpets dirty. Poor breakfast choices.'

'Room was very comgortable!'

'Staff at bar was nice.'

'Room was clean and staff was very helpful!'

'Breakfast was good. Rooms have everything you need for several days. Like the large refrigerator.'

'Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.'

'The staff were very kind and the room was spacious and clean. The pool was quite run down and the skimmer wasn’t working as there were a bunch of hairs floating in the pool. (Black hairs, my husband is ginger and I am blonde so it wasn’t ours). One of the pool ladders is loose and when I went to climb out it shifted and I hit my foot and fell back into the pool pretty hard.'