4/10 Médiocre
Nancy E.
16 sept. 2024
Les points faibles : Propreté
do not stay here until it is remodeled
We recently stayed at this property and, unfortunately, it did not meet the usual VRBO standards. The home is quite old and in a state of disrepair. While we understand that older homes can have their own character, this one felt more worn-out, dirty and uncared for than charming.
The property managers did respond to some immediate issues we encountered, such as a filthy shower curtain and a wasp nest near the front door. However, there were numerous other problems that remained unaddressed such as a dirty refrigerator, broken doors and torn screens, no secondary locks, broken shades, tile, dishwasher & kitchen faucet and gang Graffiti on the home are some of them
It took 16 days and two messages from VRBO to the property manager for them to finally reply to our letter detailing our concerns and requesting a partial refund, which they ultimately denied.
Additionally, if you book a holiday weekend here, be aware of potential disruptions. The property managers use the backyards of their two adjacent VRBOs for parking, which results in frequent foot traffic past the windows throughout the day and often until late at night. This lack of privacy significantly impacts the overall enjoyment of the stay.
On a positive note the location is very close to everything and very walkable to activities and the Falls
Also on a positive note, the property managers mentioned plans for remodeling over the winter. Until those renovations are completed, we would not recommend staying here.
Nancy E.
Séjour de 3 nuits en août 2024