Suite, 1 queensize bed, balkon, hoek (Gotham) | Balkon

Beoordelingen van The William Vale

5 out of 5
The William Vale
111 North 12th Street, Brooklyn, NY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 639 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 167 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 87 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 54 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1005 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Danny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2020
Reactie van Chester James op 17 feb 2020
Dear Danny, Thank you for staying with us. We appreciate your feedback and hope to welcome you back very soon! Sincerely, Chester James Front Office Manager

10/10 – Uitstekend

Michaela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place, awesome views! Get the gotham views. Le Labo products in room as well :) Very clean hotel and service was awesome.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Rita, Laguna Niguel

Positief: Netheid
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Gennadiy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
All great
3 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Gennadiy,Thank you for your perfect rating! It was such a pleasure having you as our guest recently, and we are delighted you thoroughly enjoyed your stay. We hope to welcome you back to The William Vale again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No complaints about this One at all. Amazing place. All the way from the valet parking to the lobby staff room service they were all very professional and went above and beyond to make sure we felt welcomed and satisfied. Thank you.
Reactie van General Manager op 13 mei 2024
Jose,It was a pleasure to have you as our guest at The William Vale, and we thank you for your glowing review. Our team aims to provide world-class service to each and every one of our guests, and we're happy to hear we succeeded with you. We look forward to welcoming you back soon for another five-star stay. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

farah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service, the views to dying for it!!!!
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Farah,From our team's amazing service to our incredible views, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon at The William Vale. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Benjamin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Elizabeth

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Elizabeth,Thank you for choosing The William Vale for your recent stay! We're thrilled we could provide a memorable experience for you. It would be our pleasure to welcome you back anytime.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Janelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, well stocked, soft clean beds, luxurious body care, wonderful views of the city. Amazing!
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Janelle,It was truly a pleasure to welcome you to The William Vale during your recent visit. We're thrilled to hear you had such an enjoyable experience, and that you appreciated our clean, comfortable, and fully equipped accommodations, as well as the beautiful city views. Thank you so much for sharing your kind comments, and we hope to have the opportunity to host your next visit to the area.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Daliana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Joan, Somerville

1 nacht verbleven in mei 2024

10/10 – Uitstekend

roi

1 nacht verbleven in april 2024

10/10 – Uitstekend

Olumuyiwa

1 nacht verbleven in april 2024

10/10 – Uitstekend

Marrice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
loved the hotel.
1 nacht verbleven in maart 2024
Reactie van General Manager op 26 apr 2024
Marrice,Thank you for the kind review of The William Vale! It's great to hear we had the right recipe for such a wonderful stay. We look forward to having you join us again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Edwin

3 nachten verbleven in april 2024

10/10 – Uitstekend

Lyndsay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jim, Carmel

1 nacht verbleven in april 2024

10/10 – Uitstekend

Anchisa

1 nacht verbleven in april 2024

10/10 – Uitstekend

Ommund

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Ommund,It's fantastic to hear you had a five-star stay at The William Vale. Your satisfaction is our top priority, and we can't wait to provide you with another exceptional experience during your future visits.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Mitchell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms gotham balcony amazing view
2 nachten verbleven in maart 2024
Reactie van General Manager op 16 apr 2024
Dear Mitchell,Thank you for all of your kind comments and for choosing to stay with us at The William Vale. We are so happy to hear that you thoroughly enjoyed our picturesque views, as well as our clean and comfortable accommodations. It was a pleasure having you join us, and we look forward to your next visit! Sincerely, Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Katrina

Reisde met partner
While we regrettably had to cancel our stay, we were impressed by the exceptional customer service provided by the staff. Our travel plans were disrupted by adverse weather conditions, including a windstorm that prevented our plane from landing followed by an earthquake in New York that led to airport closures. Despite these unforeseen circumstances beyond their control, the team at William Vale ensured our well-being and comfort. We eagerly anticipate the opportunity to experience a stay at William Vale during our next visit to NYC!
2 nachten verbleven in april 2024
Reactie van General Manager op 12 apr 2024
Katrina,Thank you for taking the time to leave a review of The William Vale. While we are sorry to hear you had to cancel your stay, we are so pleased to know you enjoyed the warm hospitality from our hard-working team, and we eagerly await your future visit!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Menachem Mendel

3 nachten verbleven in april 2024

10/10 – Uitstekend

Ross

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beauty of the view the hotel is very well kept but you can get lost in the view
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Dear Ross,Thank you so much for choosing to stay with us at The William Vale. Impressing every guest with a wonderful experience is our top priority, and we're delighted you enjoyed your visit. It's great to read you were able to take advantage of our beautiful views! The pleasure was truly ours, and we hope you'll choose to visit us again soon.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Deepak

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Daniel

Positief: Staat van de accommodatie en faciliteiten
Staff was less than energetic and room was terrible with noise from elevator shaft
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Daniel,Thank you for choosing to stay with us during your recent trip. Impressing every guest with our exceptional service is always a top priority, and we offer our sincere apologies if you received anything short of this. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed. Also, we're very sorry for any disturbance you experienced in your room. We appreciate your feedback and wish you safe travels ahead.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Laura

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable hotel, clean and safe
3 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Laura,Thank you for choosing The William Vale and for sharing your lovely five-star review. We are delighted our clean, comfortable accommodations, and safe environment impressed you. Your feedback is appreciated, and we look forward to welcoming you back for another memorable visit.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Dominik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was great!
5 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Dominik,Thank you for sharing your experience at The William Vale. Your satisfaction is our top priority, and we're delighted you had a five-star stay. We look forward to welcoming you back soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Nina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous space, loved the spa and rooftop bar
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Nina,Being a part of your wonderful stay is the greatest compliment, and we are delighted to hear that you enjoyed your time at The William Vale. It's great to know you were impressed with our wonderful spa and rooftop bar. Please come back soon for another memorable five-star experience.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Kaze

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful quick gateway. Amazing stay thanks to the lovely concierge, Sara, who helped with accomodating all the reservations I needed for their restaurant Leuca, and their rooftop bar Westlight.
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Kaze,It was wonderful having you join us recently. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that Sara exceeded your expectations. We will be sure to pass your compliments along to her. Thank you for also mentioning Leuca and Westlight! Take care, and know we would be thrilled to welcome you back to The William Vale anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

8/10 – Goed

Cheyenne

Positief: Netheid
Really good experience
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Cheyenne,Thank you for your review! It was such a pleasure to welcome you to The William Vale, and we're delighted you had an enjoyable stay. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great decor. Great food. Comfortable beds . 5 stars
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Juan,Thank you for your recent stay at The William Vale. On behalf of our team, we appreciate your recent feedback and taking the time to share your thoughts. Receiving recognition for phenomenal service is always appreciated. We are glad you found your accommodations to be clean and comfortable. I will pass on your compliments to the dining staff! We look forward to hosting you again.Peter Ybarra. Hotel ManagerThe William Vale

2/10 – Ontzettend slecht

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loudest hotel I have ever stayed in
2 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Steven,Thank you for sharing your experience with us. We understand that noise levels can impact a guest's experience, and we're disappointed to learn that your stay was not up to expectations. Rest assured, our team is constantly working to ensure a peaceful environment for all our guests, and we're committed to providing a more tranquil experience during your next stay.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024

10/10 – Uitstekend

John, Brooklyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hospitality in the game!
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
John,Thank you so much for the high rating. We're so happy to know that our team's friendly service left a positive impression on you and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Kelly

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close walk to dining, bars and the subway. Staff were fantastic!
4 nachten verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Kelly,It was a pleasure hosting you at The William Vale! We're glad our convenient location and friendly staff impressed you, and we look forward to seeing you again soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

2/10 – Ontzettend slecht

dominique, mill valley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I am very upset this was supposed to Be a VIP PERKS PROPERTY
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dominique,We appreciate you sharing your thoughts. It's unfortunate you were disappointed with certain aspects of your stay. We encourage you to provide additional details, as we are always open to suggestions and feedback. Our dedicated team will remain focused on creating memorable experiences with our guests, and we hope to have a chance to change your perceptions. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Jennifer

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Valaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
gem of a hotel. friendly service, nice amenities, and beautiful views
1 nacht verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Dear Valaine,Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. It thrills us to know that our team members, amenities, and views made a positive impact on your stay with us. Having you as a guest was a pleasure, and we look forward to welcoming you back for another great stay. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

6/10 – Redelijk

Viviana

Positief: Voorzieningen
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Derek

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel! Valet parking is expensive.
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Derek,Thank you for your feedback! We're pleased to hear that you found our hotel to be nice. We also understand your concern about the cost of valet parking and will certainly take it into consideration. We hope you'll give us another opportunity to exceed your expectations.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Judith

Positief: Voorzieningen
Special appreciation to Yasmin on front desk for assisting me with a problem with my phone really special. Also to your door attendant Edwin very polite and efficient.
5 nachten verbleven in februari 2024
Reactie van General Manager op 12 mrt 2024
Dear Judith,Thank you for choosing The William Vale! The foundation of every wonderful experience here is our incredible service team, and we look forward to sharing your praises with Yasmin and Edwin, especially. We look forward to the pleasure of serving you again in the future!Sincerely,Peter Ybarra Hotel ManagerThe William Vale

2/10 – Ontzettend slecht

Ravindra

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Hotel brochure listed as breakfast starts at 07:00 AM. On 7th March at 7:30AM I went to lobby and asked management. They said breakfast starts at 8AM. I was too much hungry and I was going to work. I went to work without breakfast. I was completely disappointed with this.
2 nachten verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Ravindra,Thank you for bringing this to our attention. We apologize for your experience regarding the breakfast timing discrepancy. Ensuring our guests are well taken care of is our priority, and we apologize for any inconvenience caused. Your feedback will be addressed, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Mahmoud

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The quality of the property is excellent
1 nacht verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Mahmoud,Thank you for being our guest and for sharing your short, but sweet, review. We are delighted you were impressed with your stay at The William Vale and look forward to welcoming you back for another five-star experience. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Shekima

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kelley

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jasmine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The attention to detail, our early check in process. The room selection view was perfect and I love Le Labo fragrances so it was nice to be able to use that as I showered daily. Location was great, easy Uber to city and nice walk to L train or busier parts of Williamsburg. We did the Winter Spa and Hot tub which was relaxing. And the cold eucalyptus towels at the gym were amazing!
3 nachten verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Jasmine,From our amazing location to our wonderful views, we're delighted to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Kelley

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely wonderful
1 nacht verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Kelley,Guest comfort and satisfaction are important, and we are thrilled to see your recent visit to The William Vale met all your expectations! We appreciate you taking the time to rate your stay and award us with a five-star rating. Thank you, and it would be our pleasure to have you as our guest in the future. Come back soon!Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean property. Amazing views and amenities. Great food and service.
2 nachten verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Amy,Thank you for leaving us a perfect rating. We appreciate you highlighting our high standards of cleanliness, food, and amenities. Our views are stunning, and we are glad that you enjoyed them, too. All of our team members will be delighted to know that you appreciated their service. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale