Presidentiële suite, 1 kingsize bed | Luxe beddengoed, een kluis op de kamer, een bureau
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Beoordelingen van New York Hilton Midtown

4 out of 5
New York Hilton Midtown
1335 Avenue Of The Americas, New York, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 843 van 1825 beoordelingen" "
Gastenscore: 8 - Goed. 485 van 1825 beoordelingen" "
Gastenscore: 6 - Redelijk. 231 van 1825 beoordelingen" "
Gastenscore: 4 - Matig. 142 van 1825 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 124 van 1825 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Helena

6 nachten verbleven in september 2023
Reactie van Vicky op 25 okt 2023
We are saddened to see that your stay was not satisfactory and would like to make it right. Your feedback is important to us and will certainly share it with our teams to better service our guests.

6/10 – Redelijk

Rosario

Reisde met familie
Negatief: Netheid
Our room was absolutely disgusting, hairs in our bathroom, room structure was falling off, they even left a razor from previous guests in the shower! Only gave us 2 towels for 3 guests. Electric outlets didn’t work. All of that for :450 dollars the night. Never staying here again
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Bettina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was beyond exceptional!! The staff especially Noel was awesome. Our room was perfect. Location was great. I don’t have one single complaint. Highly recommend and definitely will stay again.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo bien
2 nachten verbleven in mei 2024
Reactie van Vicky op 26 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Michelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing Service and Convenient to many local restaurants, theater’s and transportation!
1 nacht verbleven in mei 2024
Reactie van Vicky op 26 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Paloma

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this hotel, we could walk to Central Park and other areas, fast service, clean, and quiet. The room is big especially if you’re staying with children and family. The only thing they charge you $300 for a deposit when you check in I wasn’t aware of this when I booked!
4 nachten verbleven in mei 2024
Reactie van Vicky op 26 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Pablo

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
Ok
4 nachten verbleven in mei 2024
Reactie van Vicky op 25 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Julie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms would benefit from having a mirror located next to a light and an electric socket. The only motor with a socket was in the bathroom which was a problem with 3 women all trying to shower, dry hair and apply makeup at the same time!
5 nachten verbleven in mei 2024
Reactie van General Manager op 23 mei 2024
Dear Julie,Thank you for choosing New York Hilton Midtown and sharing your five-star review! We are thrilled that our dedication to cleanliness and friendly service enhanced your stay. It is also wonderful to hear that you enjoyed your time in the heart of Manhattan. Our team looks forward to welcoming you back soon for another memorable visit to the city in the future.Sincerely,New York Hilton Midtown Team

8/10 – Goed

ursula

Reisde met een groep, Reisde met familie
Always able to get a taxi. Lots of places to walk and get food and shop. Easy access to subways
3 nachten verbleven in mei 2024
Reactie van Vicky op 22 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Jianbo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Recommend to everyone
1 nacht verbleven in mei 2024
Reactie van Vicky op 21 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Julie, oakton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay. Everything was clean, the room was comfortable, the staff was friendly, the location was excellent. The value (by New York standards) was outstanding. We appreciated the room service and carry-out options.
2 nachten verbleven in mei 2024
Reactie van Vicky op 22 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Kar-Lai, Penn Valley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Line too long for checking in and out. Need more staff when the line is long. No seating area at the lobby either. It’s tough on elderly waiting in line for 30’ to check in. WiFi doesn’t work in the room. It doesn’t need room key to get onto the elevator, a feature that most hotels have, and left me a bit unsafe.The room is spacious and clean. Staff not particularly friendly or helpful
3 nachten verbleven in mei 2024
Reactie van Vicky op 20 mei 2024
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

10/10 – Uitstekend

Arturo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
4 nachten verbleven in april 2024
Reactie van Vicky op 20 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

4/10 – Matig

Albert

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The property is very nice but our room’s key pad malfunctioned and we could not enter our room. To gain entry we had to call security, which would take a minimum of 30 minutes. The door was never fixed so each time our family left the room we had to call security for entry; and after long multiple outings in NYC the last thing you want is to wait to enter your room. And the only accommodation offered were breakfast tickets. Very poor experience.
1 nacht verbleven in mei 2024
Reactie van Vicky op 20 mei 2024
Dear Albert, We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. Our locks were recently installed and we are working through some of these intermitent challenges. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

8/10 – Goed

Perry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient and efficient, large comfortable rooms.
1 nacht verbleven in mei 2024
Reactie van Vicky op 20 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Rodrigo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ok
8 nachten verbleven in mei 2024
Reactie van Vicky op 20 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 – Redelijk

Adrienne

Positief: Netheid, personeel en service
7 nachten verbleven in mei 2024
Reactie van Vicky op 17 mei 2024
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

10/10 – Uitstekend

Mary Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Needs to update hair dryers!
1 nacht verbleven in mei 2024
Reactie van Vicky op 17 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Vicky op 16 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

4/10 – Matig

Theresa

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In 2011 my family stayed at this property. The rooms were lovely, the staff was amazing and the location was perfect walkable and convenient. A couple years back there were renovations going on here. Never did I expect the mediocre experience we had and then it got worse. Our “Presidential Suite” was lack luster and had several faulty items. Mirrors, lights, iron..etc… But most baffling was the room fit to accommodate 6 guest only had 2 blankets. When we ordered 3 additional pillows and blankets 1 pillow was brought to our room and told sorry we don’t have anymore pillows or blankets. And not to mention the custom decorations that i stressed on ordering and making sure they would arrive on time. They arrived on time But the hotel Held them hostage for over 6 hours… stating that’s the way their system works. Once package was received we secured it in our room and headed out for the day. Upon return I discovered the package had been removed with out consent. The package yet to be found. There goes the big room surprise for my Godsons special 15th Birthday.
2 nachten verbleven in mei 2024
Reactie van Vicky op 17 mei 2024
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We have shared your feedback with our teams as we work hard to better serve our guests. I understand you are working with our team to rectify proper service recovery and the related information on the package. We will ensure to make it right. Thank you for your patience in this matter and thank you for choosing the New York Hilton Midtown.

10/10 – Uitstekend

Ario

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location.
5 nachten verbleven in mei 2024
Reactie van Vicky op 13 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Janice Lynette

Reisde met familie
Positief: Netheid, personeel en service
The hotel is in a good location. Walking distance to a lot. As a Hilton member, I was expecting a little more relative to the upkeep of the room. Furniture needs updating and the bathroom is WAY…… too small. I had an executive suite and while we worked it out - I was just expecting more from this name brand.
2 nachten verbleven in mei 2024
Reactie van Vicky op 13 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams as we find opportunities to better serve our guests based on advice from loyal clients like you. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Karen

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good option in Mistown
2 nachten verbleven in mei 2024
Reactie van Vicky op 13 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 – Redelijk

Dwight

Reisde met familie
Positief: Voorzieningen
Front desk staff unprofessional and rude especially Alexandra! I was told my room was not available and that they were fully booked. Accused me of booking same day which was not true. Do not know if poor treatment was because of using Expedia and not Hilton app. Not enough towels, no bath soap entire stay. Brownish red stains, bbq sauce or blood? on wall.
2 nachten verbleven in mei 2024
Reactie van Vicky op 13 mei 2024
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

8/10 – Goed

Linda, Richmond

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Vicky op 13 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 – Redelijk

Lenise

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Althought the bathroom appeared clean there was an odor that was present in the bathroom from arrival to departure. I think the tools used to clean the room may have been the cause for the odor. It was not pleasant but since we were only there three days and there was a teachers convention we tolerated it.
3 nachten verbleven in mei 2024
Reactie van Vicky op 10 mei 2024
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

10/10 – Uitstekend

Marisol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Vicky op 10 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

4/10 – Matig

Katharine

Zakenreiziger
Rude restaurant staff, automatic tip put on card for dinner and the charge per day. Loud noise late at night
3 nachten verbleven in april 2024
Reactie van Vicky op 8 mei 2024
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

2/10 – Ontzettend slecht

Lacey

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
BED BUGS. We found BED BUGS (which were identified and confirmed by a hotel security staff member) in our hotel room at the Hilton Midtown. Please please please reconsider booking with this hotel. What a nightmare!!! I have tried getting in contact with the manager of the hotel on several occasions regarding our horrific stay, but no response from him (William Z.). Please DO NOT stay here, you will regret it.
Reactie van General Manager op 8 mei 2024
Dear Lacey,Thank you for your review. We regret to learn of your experience and hope you accept our apologies for any disappointment regarding how your concerns were handled. What you have shared does not reflect our high standards, and we'll be sure to share your comments with the respective teams so this can be looked into. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. We'd be very grateful for the opportunity to change your perceptions on a future stay. In the meantime, please reach out to us again so we can do our best to be of the utmost assistance.Sincerely,New York Hilton Midtown Team

10/10 – Uitstekend

Kristina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Vicky op 8 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

luis

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Esta muy bien ubicada, tienes todo cerca, 5ta Avenida, Central Park, Radio City, Times Square, estaciones al metro y transporte muy cerca. El buffet de desayuno es excelente y muy variado, los restaurantes y cafetería también están muy bien. En general tuve una gran estancia en este hotel, volvería a llegar sin duda cuando vaya a NY
6 nachten verbleven in april 2024
Reactie van Vicky op 6 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 – Redelijk

Mary

Did not clean our room and provide no was cloth in the room
2 nachten verbleven in mei 2024
Reactie van Vicky op 6 mei 2024
Dear Hafsa, We deeply apologize for the inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

6/10 – Redelijk

Ayr Haru

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I think that I’m not used to the rudeness of people of New York.
3 nachten verbleven in april 2024
Reactie van Vicky op 6 mei 2024
Dear Ayr Haru, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

6/10 – Redelijk

Dunia

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel itself was good and the room was comfortable and clean. However, checking in was an absolute NIGHTMARE! After an endless line and a 40-minute wait, we were finally able to check in. In fact, the long lines to check in died down after 11 p.m. Also, the reception staff could have been a lot nicer. One of our keys wasn't working, but neither the concierge nor the front desk could issue my husband a replacement key because the reservation was not under his name. They told him to wait outside the room for a security person who would help him get inside the room. Well, that security person never arrived, and he had to wait for me to return to the hotel 40 minutes later so that he could use my key to enter the room. I don't understand how one can pay a ridiculous amount of money to stay at a hotel like this and receive no guest service whatsoever. So, if you find a comparable hotel in the area, check the reviews to see if the guest service is better and stay there instead. The summary: good hotel; horrific guest service.
1 nacht verbleven in mei 2024
Reactie van Vicky op 6 mei 2024
Dear Dunia, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. Unfortunately, there are security measures we must abide by for the safety of our guests. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

4/10 – Matig

hafsa

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Vicky op 6 mei 2024
Dear Hafsa, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

4/10 – Matig

Masaki

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
チェックイン/アウトは長蛇の列ながら流れは早い。エレベータもほぼ待たずに来る。 ただし、部屋の設備は期待ハズレ、コーヒーもケトルもバスローブも無い。 最悪なのはベッドメイク、掃除はしてあったが、タオルが置いてない。シャワー浴びてから帰国しようと思っていたが気づくのが遅く諦めた。 深夜便だったので、タオルは要求せず19:00にチェックアウトしてJFKに向かった。 多分二度と選ばない。
2 nachten verbleven in mei 2024
Reactie van Vicky op 6 mei 2024
Dear Masaki, We deeply apologize for this inconveniences you experienced as we clearly did not meet your expectations. I have shared your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies as we try to Make it Right.

10/10 – Uitstekend

Angelina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Vicky op 6 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

2/10 – Ontzettend slecht

JOSE

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Los cuartos pésimos mala limpieza maltratados
4 nachten verbleven in april 2024

8/10 – Goed

Larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an excellent place to stay close to everything
4 nachten verbleven in april 2024
Reactie van Vicky op 4 mei 2024
Dear Larry, We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

neil

2 nachten verbleven in april 2024
Reactie van Vicky op 23 mei 2024
Dear Neil, We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Yang

Reisde met familie
good location, bit old facility
3 nachten verbleven in januari 2024
Reactie van Vicky op 2 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Patricia, Waterboro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and neat hotel. Extremely busy and crowded place. Some room decor could be updated and it would be nice to have complimentary water bottles at least on the first day. Their inhouse restaurant closes ant 10 pm so it would be nice to have late bites anvailable until 11 pm. Enjoyed the location.
3 nachten verbleven in april 2024
Reactie van Vicky op 2 mei 2024
We are delighted to hear we met your expectations, Patricia! We will certainly share your feedback with our teams. We are planning a renovation starting December next year (5-year plan) with a totally fresh new look. We hope to see you again in the future. Thank you for your choosing the New York Hilton Midtown!!!

2/10 – Ontzettend slecht

Maria

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff was absolutely uninterested in efficient assistance to the very long line of guests. Several of them were inside Reception and only one helping Honors guests, NONE helping non-honors guests. When concern was expressed to staff, they looked very annoyed and did not even address or apologize to the line - it took us about 45 min to check in with only 3 people ahead of us in line. Booked two queen beds - hotel gave us one king and a sofa bed and said will send Bedding to room (for sofa bed). At 9:30 pm we had to go down, WAIT in the line again, and request the bedding which had not arrived at the room. The PHONE in the room was NOT WORKING so we had to go downstairs. Hotel gives a voucher for $35 day credit for using local restaurant per day. The final invoice had 3 dinners at Herb Kitchen, and only ONE credit, not three credits of $35. When error was pointed out, it was met by cold silence, not even an apology. Invoice was corrected, reprinted, and shoved to me face down, as if it was a huge inconvenience. Upon departure, Taxi cab that hotel hailed, demanded from us to pay in Cash or via Zelle. Proceeded to LIE that he started his meter late, even though hotel staff told driver which we heard - that there is a flat fee to JFK. Proceeded to DEMAND a Tip of $25, no less. Driving was awful, hitting breaks and having us slam against front seats and loud speaker blaring adjacent to headrests of back seat, windows wide open at 8:30 am to JFK.
4 nachten verbleven in april 2024
Reactie van Vicky op 4 mei 2024
We sincerely apologize for the inconveniences you experienced during your stay with us and hope our team had the opportunity to make it right. We will certainly share your feedback with our teams as we work hard to fix these issues for future guests. Unfortunately experiences with taxicab drivers are beyond our control. We hope you will reconsider and give the New York Hilton Midtown another opportunity in the future.

10/10 – Uitstekend

Samantha, Chandler

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in april 2024
Reactie van Vicky op 4 mei 2024
Dear Samantha, We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 – Redelijk

Robert

Reisde met familie
Nothing
1 nacht verbleven in april 2024
Reactie van Vicky op 1 mei 2024
We are so very sorry to read we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!

8/10 – Goed

sawamoto

1 nacht verbleven in april 2024
Reactie van Vicky op 22 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Steve

1 nacht verbleven in april 2024
Reactie van Vicky op 22 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 – Goed

Jennifer Lynne

Reisde met partner
Positief: Netheid, personeel en service
Check in took a very long time.
3 nachten verbleven in april 2024
Reactie van Vicky op 1 mei 2024
We are so very sorry about the check-in delay and will be sure to take this into consideration as we strive to better service our guests. We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Shannon

1 nacht verbleven in april 2024
Reactie van Vicky op 21 mei 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 – Uitstekend

Marinelly T

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in april 2024
Reactie van Vicky op 30 apr 2024
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!