Junior suite (Graduate Premium) | Een kluis op de kamer, verduisterende gordijnen

Beoordelingen van Graduate New York

4 out of 5
Graduate New York
22 North Loop Rd, New York, NY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 365 van 521 beoordelingen" "
Gastenscore: 8 - Goed. 97 van 521 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 521 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 521 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 521 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ineke

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good - top location and view
leuk hotel - nieuw - mooi uitzicht - heel vriendelijke staff aan het ontbijt!
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Ineke

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super service - mooi hotel
mooi hotel - super service
4 nachten verbleven in december 2023
Reactie van Customer Service op 13 dec 2023
Ineke, it's wonderful to hear that you had such a fantastic experience at Graduate New York. We're delighted that our exceptional service left a lasting impression. We can't wait to welcome you back for another memorable stay in the future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Liam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel I’ve ever been too!
3 nachten verbleven in februari 2024
Reactie van Customer Service op 23 mei 2024
Liam, thank you for your enthusiastic feedback! The Graduate New York team is thrilled to hear that you had such an exceptional experience. We look forward to welcoming you back soon!Mohit MalhotraGeneral Manager

8/10 – Goed

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was worth our stay their
2 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Richard, thank you for sharing your feedback. Graduate New York is pleased to hear you found your stay worthwhile. We're looking forward to welcoming you back for another enjoyable visit.Mohit MalhotraGeneral Manager

6/10 – Redelijk

Gina

Reisde met familie
I like that it is in Manhattan but without the crowd. I don't like the banging/jarring sound when you get off the elevator and outside of the room.
1 nacht verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
Gina, we appreciate your feedback. We're glad you enjoyed our location tucked away from the hustle and bustle. We regret any inconvenience caused by the noises you experienced near the elevator and rooms. It's feedback like yours that helps us improve guest experience. We invite you to stay with us again so we can offer an improved experience.Mohit MalhotraGeneral Manager

4/10 – Matig

Young, Flushing

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good location too expensive parking problem
5 nachten verbleven in maart 2023
Reactie van Customer Service op 2 mei 2024
Young, your feedback is valuable to us. The proximity of our location is something we are glad you found beneficial. As for your concerns regarding cost and parking, we always strive to align our pricing with the services we offer while also ensuring reliable parking facilities. We appreciate you pointing out these matters for improvement.Mohit MalhotraGeneral Manager

6/10 – Redelijk

Petro

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
It would be nice to have a kettle in the room. It is impossible to make some tea in the late evening.
9 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Petro, thank you for your feedback. We understand that having in-room facilities for a warm beverage could enhance your comfort during those late evenings. Your suggestion about a kettle has been noted and will be considered by our management. We appreciate your constructive feedback and look forward to the possibility of hosting you again in the future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful hotel located in a beautiful part of NYC. There are restaurants in walking distance. Ali, who works at the front desk was so sweet and treated us very well. Can't wait to return..
1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Christina, it's fantastic to hear how much you enjoyed your time at Graduate New York. The location, proximity to restaurants, and our kind team members, such as Ali, truly make our hotel special. We're thrilled to know you're looking forward to your return. We can't wait either!Mohit MalhotraGeneral Manager

2/10 – Ontzettend slecht

Emil

2 nachten verbleven in april 2024
Reactie van Customer Service op 9 mei 2024
Emil, it's unfortunate to see your rating. We understand every experience matters and we always aim to exceed expectations. It would be beneficial to have more details to understand your concerns better. We hope to have the opportunity to rectify this in the future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Abigail

Reisde met familie
We had a wonderful stay at the Graduate. Spacious rooms and stunning views. Good breakfasts. Safe snd surprisingly convenient area.
5 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Abigail, it truly is a delight to hear about your positive experience at the Graduate New York. We're thrilled to know you found our rooms spacious accompanied by stunning views, and that you enjoyed our refreshing breakfasts. Your mention of the convenient and safe location further cements what we aspire to provide our guests. Looking forward to your return visit.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Fabiola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel it’s really nice and in a very good location. So easy to get to Manhattan. The Roosevelt island it’s so peaceful. We got into all kinds of transportation to explore the area. My nice love it. We definitely go back.
1 nacht verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Fabiola, it's fantastic to hear you appreciated the Graduate New York's prime location and found Roosevelt Island peaceful. We're delighted your niece enjoyed it too and that you used different modes of transport to explore the area. We are eagerly awaiting your return for more adventures.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Ely

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel
1 nacht verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
Ely, it's wonderful to hear your high praise for Graduate New York! We're pleased we could deliver an exceptional stay. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Brian

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing view of Queens Boro Bridge. Very nice theme of collegiate ( books/ a draft of the constitution in room). Very spacious room for NYC. Super nice front desk staff.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Brian, thank you for sharing your experience at Graduate New York. It's wonderful to hear you appreciated our university-inspired theme, spacious accommodations, and the spectacular views. We're also delighted to hear of the positive experience you had with our welcoming front desk colleagues. Making your stay memorable is our top priority. We hope to welcome you back on your next visit to NYC!Mohit MalhotraGeneral Manager

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As a former New Yorker, who really hasn’t spend much time on Roosevelt, Island, I was very happily surprised with the time that was spent here at this hotel. we felt safe and Wendy who works at the front desk was extremely kind and understanding to our special needs. She gets a five star!
5 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
William, it's fantastic to hear about your positive experience at Graduate New York! We agree, Roosevelt Island brings a unique side to our city, and we're glad you felt secure during your stay. It's also wonderful to learn that Wendy was able to provide exceptional service and met your specific requirements with kindness and understanding. Your five-star evaluation for her will surely bring a smile to her face. We hope your next visit will be as pleasant as the previous one.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, friendly, accommodating staff. Views were outstanding. Would recommend to anyone staying in NYC.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 29 mrt 2024
William, your warmth and positivity towards Graduate New York are truly appreciated. Our team members strive to provide a welcoming and accommodating atmosphere, so it's fantastic to hear you felt this during your stay. Your commendation about the outstanding views will surely be cherished by future guests considering a visit to the city. Thank you for the strong recommendation, and we hope to see you again for another memorable stay in NYC.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Julen

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Safe, clean, with all the amenities in great condition.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Julen, it's wonderful to hear your positive feedback regarding the Graduate New York. We're delighted you felt safe and appreciated the cleanliness, as well as our well-maintained amenities. We hope to welcome you back soon for another remarkable experience!Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the second Graduate Hotel I’ve stayed in and I loved it equally to the other. Comfy beds, great view from the room, attentive staff. Easy to get into either Manhattan or Brooklyn. Loved it and will definitely return.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Nicole, your kind words about your experience at the Graduate New York are greatly appreciated. We're thrilled that our comfortable beds, fantastic views, and attentive team members added to the enjoyment of your stay. It's also great to know that our location made it easy for you to explore both Manhattan and Brooklyn. We're looking forward to your return visit!Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Takisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great place to stay.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Takisha, it's delightful to hear that you enjoyed your stay at the Graduate New York. Thank you for recognizing us as a preferred destination. We're always here to ensure a wonderful experience for our valued guests. We hope to welcome you back soon.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Alina

4 nachten verbleven in maart 2024
Reactie van Customer Service op 13 apr 2024
Thank you for the 5/5 rating, Alina!It's excellent you enjoyed your time at Graduate New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Mohit MalhotraGeneral Manager

6/10 – Redelijk

Irene

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place , awesome views and awesome surroundings. Continental breakfast is a joke though ! They won’t allow both - coffee and juice! You have to choose one ! But they have free coffee unlimited. I would not recommend to pay more for continental breakfast! Better safe money on normal meals from their menu.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Irene, thank you for sharing your candid feedback. It's wonderful to read that you appreciated the stunning panoramas and vibrant surroundings. We're sorry you weren't completely satisfied with our continental breakfast choices. While we do provide unrestricted access to coffee, we understand having to choose between other beverage options may not be ideal. Your comments inspire us to reassess and refine our offerings to deliver an improved experience moving forward. We look forward to making your next visit even better.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Hawah

Zakenreiziger
Beautiful, amazing,
3 nachten verbleven in maart 2024
Reactie van Customer Service op 24 mrt 2024
Hawah, it's wonderful to read about your stay at Graduate New York. Our team strives to provide exceptional experiences, and we're delighted to know we hit the mark for you with our aesthetically pleasing and noteworthy environment. We hope to welcome you again for another fantastic stay.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay on the island. Lovely view from room! Staff were very friendly. Complimentary coffee and tea downstairs in the morning was appreciated. The island is beautiful to walk around and has lovely restaurants and a great grocery store (wholesome factory) where we got breakfast and snacks to go most mornings and evenings. Stayed for four nights and came back one evening and room was not made up. Needed more towels and it was a bit of a frustrating quest. Called guest services from the room and waited for a while. Called back to ask if there was a quicker way to pick up towels somewhere, was told to go downstairs to front desk only to find out the request never got put through and they didn’t have towels there. The front desk mentioned calls to guest services goes to a central location and they don’t know anything about their hotel... so that needs some improvement. Front desk was able to send up towels to the room promptly but the person on the phone was not helpful in any way. It an ill be more convenient to get to the city once subway upgrades are done. Right now, need to take a shuttle subway one stop and then transfer. Shuttles and trams typically only came every 15-20 minutes so often needed to wait a while at the stations to get back and forth from Manhattan but the tram ride was fun.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 23 mrt 2024
Helen, it's so heartening to hear that you found the Graduate New York's island location and complimentary services to your liking, and that our team members added to your enjoyment. We apologize for the incident concerning the housekeeping service and the delayed towel request, which we undoubtedly understand can be a concern. We value your feedback and are always seeking ways to streamline coordination between different areas of our establishment.On the subject of your transit experience, indeed upgrades are underway in the city, but we're glad that despite these, you found some enjoyment in the tram ride. We eagerly anticipate welcoming you back to continue exploring the island's charms. Thank you for sharing your experience!Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Hyeonwoo

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in maart 2024
Reactie van Customer Service op 17 mrt 2024
Hyeonwoo, thank you for this exuberant review! It's delightful to hear you had an enjoyable stay at Graduate New York. We can't wait to host you again when you next visit.Mohit MalhotraGeneral Manager

6/10 – Redelijk

Lavonne

5 nachten verbleven in maart 2024
Reactie van Customer Service op 4 apr 2024
Lavonne, thank you for taking the time to rate your stay with us. We noticed it wasn't a perfect score and there's always room for improvement. We hope you return to give us another opportunity to elevate your experience.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Musu

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It was nice
5 nachten verbleven in maart 2024
Reactie van Customer Service op 13 mrt 2024
Musu, it's delightful to hear that you enjoyed your stay at Graduate New York. We appreciate your feedback and hope to welcome you again in the near future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

XIAO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
装修风格个性文字风,风景优美,环境好
1 nacht verbleven in februari 2024
Reactie van Customer Service op 8 mrt 2024
肖,很高兴听到您喜欢纽约毕业生学院独特的氛围和美丽的环境。我们很高兴您在我们这里度过了一段美好的经历,并希望很快欢迎您回来。Mohit MalhotraGeneral Manager

8/10 – Goed

Caleb

Reisde met partner
Positief: Netheid
Very pretty but service was slow
3 nachten verbleven in maart 2024
Reactie van Customer Service op 6 mrt 2024
Caleb, it's great to hear that you found the aesthetic appeal of Graduate New York pleasing. We acknowledge your feedback about the service speed. Our team members constantly strive to provide efficient and prompt service, and we will make sure to work on this aspect. We appreciate you choosing us for your stay and hope to serve you again in the future.Mohit MalhotraGeneral Manager

8/10 – Goed

Hector

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
NO FREE PARKING FOR THE PRIC E...
1 nacht verbleven in maart 2024
Reactie van Customer Service op 6 mrt 2024
Hector, thank you for your input. While parking does come as an additional service for our guests, we believe the rates are competitive considering our prime location in New York. We value your feedback and will consider it as we look at many ways to enhance our guest experience. Despite this, we hope that your stay at Graduate New York was comfortable and enjoyable. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Harit

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well appointed rooms, great theme with smart staff. All in all good hospitality. The bar should be open later than 11 PM. That's a bit lame considering they're aren't any other options on the island.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 4 mrt 2024
Harit, it's delightful to hear that you appreciated the unique theme and well-furnished rooms at Graduate New York. Our team members cherish your kind commendations for their intelligence and hospitality prowess. We appreciate your suggestion about extending the bar hours, as we're always looking to enhance our guests' experience. We look forward to welcoming you back for another pleasant stay soon.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Feng Chun Florence

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best stay in NYC ever!! Amazing staffs!
3 nachten verbleven in februari 2024
Reactie van Customer Service op 25 feb 2024
Feng, thank you for your incredible review. We're thrilled to hear that Graduate New York made your NYC stay unforgettable! It's especially wonderful to know our team members delivered an amazing service. Your kind words are truly appreciated and we look forward to welcoming you back on your next visit to the Big Apple. Safe travels!Mohit MalhotraGeneral Manager

8/10 – Goed

Na

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique settings with higher-ed atmosphere. The room service is not consistent.
6 nachten verbleven in februari 2024
Reactie van Customer Service op 25 feb 2024
Na, it's wonderful to hear that you appreciated Graduate New York's unique ambiance. We strive to create a distinctive experience reflective of the spirited community we're part of. We regret to hear you found the room service to have some irregularities. Your comments have been communicated to our team members for internal review to assure more consistent service. We hope to have the opportunity to welcome you back and exceed your expectations next time.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Nadia

3 nachten verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
Nadia, thank you for sharing your positive rating. We are pleased to know you had a magnificent stay at Graduate New York. It's wonderful to see that we were able to meet your expectations. We thank you once again and hope to welcome you back soon!Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Tequan

1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
Tequan, thank you for sharing your perfect rating of Graduate New York. We're thrilled you were extremely satisfied with your stay and we look forward to welcoming you back.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

cathy

1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Cathy, thank you for your outstanding rating of Graduate New York. We're thrilled that your stay left such a positive impression. We look forward to welcoming you back in the future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Tiger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Graduate is a great boutique hotel. The Fly guy sculpture in the lobby is impressive. The rooms and amenities are as advertised. Roosevelt Island is a quiet respite in the middle of the city with beautiful views of Manhattan & Queens.
2 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Tiger, it's fantastic to hear you enjoyed your stay at Graduate New York. We're thrilled that our unique lobby decor and accurately described rooms met your expectations. The peaceful ambiance of Roosevelt Island, paired with the breathtaking views, indeed offers a haven within the city. We hope you'll return for another wonderful experience in the near future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Fatima

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean , very good people , food excellent , nice people
1 nacht verbleven in februari 2024
Reactie van Customer Service op 18 feb 2024
Fatima, thank you for your kind words about Graduate New York. We're thrilled to hear you enjoyed our neat environment, exceptional team members, and delicious food. Your satisfaction is our greatest reward and we look forward to hosting you again in the future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Matthew, Aurora

2 nachten verbleven in februari 2024
Reactie van Customer Service op 22 mrt 2024
Thanks for the perfect rating, Matthew!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Graduate New York.Have a wonderful day!Mohit MalhotraGeneral Manager

10/10 – Uitstekend

SEUNGWON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
첫 뉴욕여행 좋은 숙소 추천!
루즈벨트아일랜드에서 접근성 좋고~ 청결합니다. 피트니스룸도 있어서 아침에 운동하기도 좋고 호텔 주변 산책하기도 좋아요~ 물이랑 어메너티를 필요할때마다 인포메이션데스크가서 받아오는게 약간 아쉽지만 친절해서 괜찮아요. 다음에 뉴욕 여행시 또 이용하고 싶네요ㅎㅎ
9 nachten verbleven in februari 2024
Reactie van Customer Service op 13 mrt 2024
Graduate New York은 물론 피트니스 룸과 주변 산책로의 접근성과 청결도에 대해 높이 평가하셨다는 사실을 알게 되어 기쁩니다. 안내 데스크에서 물과 편의 시설을 모으는 것에 대한 귀하의 의견을 기록하고 있습니다. 우리 팀원들이 수용을 잘해주셔서 다행입니다. 우리는 귀하의 다음 뉴욕 방문을 간절히 기대하고 있습니다.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is friendly and attentive. Our accessible room was clean and roomy. This isn't a cookie-cutter place and the furnishings and decorations are fun and quirky, leaving us with more questions for the engaging staff. Gorgeous views from our room, the rooftop and all around the site. The lobby restaurant staff is especially great. We enjoyed the continental breakfast options (ordered & served, not self-serve) and note that the granola is top-notch. Breakfast hours of operation until 2pm fit our leisurely breakfast routine well. It's a short walk/stroll to the Tram and Ferry and a little further on to the train (which wasnt operating fully Q1 2024) however there was a MTA bus option and also a free Red Bus that travels around Roosevelt Island. All were fully accessible and helpful when requested.
3 nachten verbleven in februari 2024
Reactie van Customer Service op 16 feb 2024
Lisa, it's wonderful to hear how much you enjoyed the unique ambiance and spacious accommodations at Graduate New York. Our team always aims to deliver a memorable experience, and we're pleased you found them engaging and attentive. We are particularly delighted to know you appreciated our delicious breakfast options and convenient transport links. Thank you for your warm words, and we look forward to your return visit.Mohit MalhotraGeneral Manager

4/10 – Matig

Yi

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
When checking in, no information for parking provided by front desk staff. No upgrade for Expedia Golden member. But the valet parking guy is quite good. He helped me parking the vehicle. Moreover, The design of the door of bathroom has problem. My wife’s hand was hurt there. Completely no any warn or remind sign there.
2 nachten verbleven in februari 2024
Reactie van Customer Service op 15 feb 2024
Yi, acknowledging the areas where your experience fell short, we apologize for any inconvenience regarding the parking information and bathroom design. Acknowledging your status as an Expedia Golden member, perks such as upgrades typically depend on availability. It's unfortunate we couldn't meet your expectations during your stay. Nonetheless, it's uplifting to know you found our valet service praiseworthy, and we'll pass on your kind words to the colleague who helped with your vehicle. Feedback is key in our quest for improvement, and we're grateful for yours. We trust your future visits would carry a more favorable impression.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Candace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was wonderful! Food was delish and it was quiet/safe! Would totally recommend!
3 nachten verbleven in februari 2024
Reactie van Customer Service op 14 feb 2024
Candace, it's thrilling to hear that you had an exceptional stay at Graduate New York! Your kind words about our team members and the delectable food are greatly appreciated. We're also delighted to know you found our environment peaceful and secure. Your recommendation means a lot to us and we can't wait to welcome you back soon.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Melany

Reactie van Customer Service op 14 feb 2024
Melany, thank you for your high rating of Graduate New York. We're thrilled to know your stay with us met your expectations. We'd love to welcome you back for another stellar stay in the future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Esta Perfecta Y Mucha Seguridad
2 nachten verbleven in februari 2024
Reactie van Customer Service op 12 feb 2024
Jonathan, apreciamos tus comentarios positivos sobre tu reciente estadía en Graduate New York. Estamos encantados de que haya encontrado nuestro establecimiento perfecto y haya sentido una gran sensación de seguridad. Nuestro objetivo es proporcionar un ambiente cómodo y seguro para todos nuestros huéspedes. Esperamos darle la bienvenida nuevamente en el futuro.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Customer Service op 13 feb 2024
Thank you for this excellent rating, Patricia!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Graduate New York! We'd love to host you again someday for yet another unforgettable visit.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Takeshi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay better than expected
Hotel staffs are nice and helpful. View from the room was excellent. We could see LIC, MTE, and some part of Brooklyn.
1 nacht verbleven in januari 2024
Reactie van Customer Service op 6 feb 2024
Takeshi, thank you for your kind words. We at the Graduate New York are thrilled to hear that you found our team members accommodating and our views stunning. It's always inspiring to be able to gaze upon different parts of the city right from the comfort of your room. We hope to elevate your experience to even greater heights during your next visit.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Raeshell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful stay. Wendy at the front desk was amazing.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 6 feb 2024
Raeshell, it's lovely to hear about your wonderful stay at Graduate New York and that our front desk colleague, Wendy, left such a positive impression on you. We hope to welcome you back for another exceptional visit in the future.Mohit MalhotraGeneral Manager

8/10 – Goed

Josh

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Needs more ability to get items needed such as drinks/snacks. The bar and dining were way overpriced and food not cooked well.
4 nachten verbleven in januari 2024
Reactie van Customer Service op 5 feb 2024
Josh, it's pleasing to hear that your overall experience at Graduate New York was positive. We took note of your feedback regarding the availability of drinks/snacks, as well as your thoughts on the pricing and quality of our culinary offerings. We continually aim to provide a diverse array of enjoyable, cost-effective options for our guests to savour. We appreciate your input as we continually work to enhance our dining offerings. Looking forward to welcoming you back.Mohit MalhotraGeneral Manager

8/10 – Goed

christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
1 nacht verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
Christina, it's delightful to hear that your stay at Graduate New York met your expectations. We appreciate your feedback and look forward to serving you again in the future.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Phon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the location and the staff. Our room had such an amazing view.
2 nachten verbleven in januari 2024
Reactie van Customer Service op 31 jan 2024
Phon, it's great to read that you appreciated Graduate New York's well-situated location and our dedicated team members. We're thrilled that the view from your room added to your exceptional experience. We look forward to hosting you again soon.Mohit MalhotraGeneral Manager

10/10 – Uitstekend

Jetav

2 nachten verbleven in januari 2024
Reactie van Customer Service op 31 jan 2024
Jetav, thank you for choosing Graduate New York. We're thrilled to know that your experience was satisfactory. We look forward to welcoming you back in the near future.Mohit MalhotraGeneral Manager