Hôtel près de Musée Union Castle House (Le Cap)

"The hotel is nicely situated on the waterfront which is quite convenient to go out at night. The staff are really kind and welcoming and they allowed us to leave our luggage with them earlier than check-in. The room was spacious and clean. The only downside was that the room was not really soundproof and therefore we could hear our neighbors at night. "

"La chambre est impeccable, l’endroit est très bien situé et note spéciale pour le personnel qui super, sympathique, agréable, qui n’hésite pas à vous aider. Je recommande c’est établissement, j’y reviendrai. Jean-Philippe "

"Établissement très propre, petit déjeuner de qualité, le personnel souriant et agréable avec un service sérieux. Les chambres sont propres, je recommande car il est bien situé "

"AC beaucoup trop bruyante. Machine à café qui ne fonctionne pas."

"Gentillesse et disponibilité du personnel. Propreté. Parking. Petit déjeuner de bonne qualité "

"My stay at Protea Hotel Cape Town was acceptable, but clearly below the standard I have experienced at other Protea properties, particularly Protea Hotel Luanda. The service is professional but quite impersonal. Staff members do their job, but there is little warmth or effort to make guests feel truly welcome. This contrasts strongly with my experience in Luanda, where the team genuinely made guests feel at home. Even today I remember the name of the desk people at Protea Luanda Osvaldo, Benza, and at the restaurant as Hugo, Priscila, Jacintha.. and so.. The main disappointment was the gym. At the time of booking, the hotel was advertised as having a gym. Upon arrival, it turned out that there is no gym at all, and even the staff seemed unaware of its supposed existence. This is misleading and unfortunate. Overall, a decent hotel in terms of basics, but lacking the human touch and service experience I expect from the Protea brand."

"Personel aimable et au petit soins"

"Hôtel bien situé, deco très jeune sans être trendy, chambre très propre, que 2 transat sur le rooftop , hôtel idéalement situé dans quartier V&A mais un peu trom impersonnel "

"I spent 6 nights there for a conference with my wife and baby. The staff were incredibly kind and helpful, and it was truly a treat to stay there. I was impressed by the professionalism of the staff, as well as the quality of the cocktails and restaurants. A wonderful experience overall. This will definitely be my hotel of choice next time."