Dear Mr. Richard,We thank you for choosing Chanya Lodge for your recent stay in Moshi and we highly appreciate your feedback and the time you have taken to write it.We are happy to hear your great feedback regarding our team and the a la carte food. Apologies that our buffet and rooms did not meet or exceed your expectations. In order for us to understand better and on ways you think we could improve these, may we kindly request you to get in touch with us via email with more information, we are very happy to constantly learn, evolve and improve.Regarding the generator - we (the whole of Kilimanjaro region) are recently facing a considerable amount of power cuts several times a week up to 12 hours per day. Although we have a power back with a high capacity generator, it cannot be continuously run for a long duration of time, hence it may have been switched off. We try to plan sensibly considering energy efficiency and our WiFi and communication systems work on a battery system, not relying on the electricity or generator. The information regarding the generator usage is noted in the information books in each room, although we apologise that this was not communicated verbally to you during your stay. We regret that these matters during your stay were not raised to the management who had the pleasure of meeting you several times; which may have allowed them to take possible actions immediately.Apologies for any inconveniences however we look forward to hearing from you and welcoming you back again, giving us another opportunity to create your wonderful stay. Once again thank you for sharing your feedback.

Dearest guest, thank you for choosing to stay with us and writing this wonderful experience with us. We are thrilled to hear the great feedback of our staff, grounds, restaurant and cleanliness etc. We look forward to having you back in the near future! Karibuni tena (welcome again). Warm wishes from the Chanya Lodge Team

Dear Kathleen, many thanks for your wonderful words and review. Likewise it was an absolute pleasure for our team to have you and the family with us. We are happy to hear that you enjoyed the meals, you liked our bathrooms and the view of Kilimanjaro from our garden! Looking forward to welcoming you again very soon

Dear guest, thank you for choosing to stay with us and giving us a wonderful rating. We are happy to know that you found the lodge serene and peaceful. We are sorry that you found it difficult to get to us, the map of our location is on our website and we are located directly off the main road, which we hope will help you get to us easily in the future. Looking forward to having you with us again.