Cet hĂŽtel de Montgomery se trouve Ă 2,8 km de Centre commercial EastChase et Ă 4,5 km de Auburn University at Montgomery. Ăgalement Ă 20 km de distance : Creek Casino Montgomery et Alabama State University.
I stayed at Fairfield Inn & Suites by Marriott Montgomery EastChase and had one of the most frustrating hotel experiences I've ever encountered.
My room was never cleaned during my stay â not once. I had no towels provided, the garbage was never taken out, and the bed was never made. Basic services that any guest should expect at a Marriott property were completely ignored.
I repeatedly waited for some sign of housekeeping or follow-up, but nothing ever came. This level of negligence is unacceptable, especially at a brand that promotes comfort and reliability.
Iâm extremely disappointed and feel that a refund is warranted for the lack of services I paid for but never received. I will not be staying at this property again and caution others to think twice before booking here.
The pool was not working. I brought my children with me on my birthday because they had a pool. But the pool was closed, it had no water in it. Also, the toilet wouldn't flush by itself.
The Hotel was a little hard to find. The staff was very helpful and cheerful. The only complaint I had was the bed was way too soft. I woke up with a sever back ache which made my drive home alot worse than it should have been.
I loved this property. The staff was friendly and efficient. The morning breakfast person was attentive with food and beverage replacement and contacted every person in the area with greeting, needs, and cleanup! If you find a need to stay in this area please consider this property.