I usually enjoy staying at this hotel, but this visit was very disappointing. The first room (4018) smelled bad and had a bed bug trap with live bugs inside. Reception acted like it was normal, which was concerning. I asked to switch rooms. But next day, they confirmed thereâs none of bed bugs. They shouldnât denied it because I got pictures for proof
The second room (4226) wasnât much better, there was a used plastic cover from a razor left on the floor and a towel just tossed in. Also, soundproofing was poor, with banging doors and noise through the walls late at night.
This was the first bad experience Iâve had here, but it was enough to make me rethink staying again. Needs serious improvement in hygiene and comfort.
