Villa's in Melanesië

'Paid for 2 x family vila and got 2 x standard rooms. With broken showers. Stain on bedsheets. 1 x smelly towel. Aircon remote in 1 x room didn’t work and the other room had water leaking from aircon pipe. Worst experience for me and my guests in my birthday. Need a refund for my downgrade that never happened. Music going on till 10:30pm. I was then shifted to a room at 11:30pm as they couldn’t find a remote control to turn the ac off. Please avoid this vila at all cost.'

'Have spoken with management about the issues of transport, communication and the villa not being ready upon our arrival. Management said they will fix these issue and work strongly on improving these services. '

'Bula! Saphire was a beautiful place to bring together a family group, but could benefit from a couple of simple changes. It’s a stunning location at the top of the hill, and perfect if you like a bit more solitude/happy to travel to do things. The pool is beautiful but on the cold/refreshing side because it’s in the shade. The house is huge, so could easily host a crowd. It’s reasonably set up for cooking but simple things like dishwashing liquid are missing. Lots of pretty run down/needs...

'Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately. '