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Avis sur Travelodge by Wyndham McAlester

2 out of 5
Travelodge by Wyndham McAlester
2200 E South Ave, McAlester, OK

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 275 avis sur 568." "
Note des voyageurs de 8 (Bien), d’après 201 avis sur 568." "
Note des voyageurs de 6 (Satisfaisant), d’après 54 avis sur 568." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 568." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 568." "

9,0/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

DeAnna

Les points forts : Personnel et service
Les points faibles : Propreté
The bed did not have any blankets, only a top sheet. No water cups only coffee cup. Room was clean We just got cold
Séjour de 1 nuit en avril 2024
Réponse de Jayna Fox le 29 avr. 2024
Thank you so much for staying with us and taking the time to let us know about your stay. We are so sorry about the blankets not being in your room prior to your arrival. This is not typical of our hotel and again we are so sorry about this. Thank you again for letting us know.

8/10 Bien

Suzanne

Séjour de 1 nuit en avril 2024
Réponse de Jayna Fox le 10 mai 2024
Thank you for staying with us. We are so happy you enjoyed your stay.

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only disappointment was no breakfast.
Séjour de 1 nuit en avril 2024
Réponse de Jayna Fox le 16 avr. 2024
Thank you for staying with us!

8/10 Bien

Vernon J

Séjour de 1 nuit en avril 2024
Réponse de Jayna Fox le 6 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your stay.

10/10 Excellent

Reynaldo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de Jayna Fox le 1 avr. 2024
Thank you so much for staying with us. We are so happy you enjoyed your stay.

8/10 Bien

Lingerlyn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and spacious. We stayed for 3 nights but they I guess they don't clean everyday coz they never did the whole 3 nights stay.
Séjour de 3 nuits en mars 2024
Réponse de Jayna Fox le 30 mars 2024
We are happy you enjoyed your stay. We do clean stayover reservation on request. We are so sorry we did not let you know that. Thank you for letting us know. Thank you for staying with us.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Jayna Fox le 25 mars 2024
Thank you for staying with us. We are so happy you enjoyed your stay.

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very fast and easy check in.
Séjour de 1 nuit en mars 2024
Réponse de Jayna Fox le 19 mars 2024
Thank you so much for staying with us! We are so glad you enjoyed your stay.

8/10 Bien

Carol

Voyage en couple
Room was mostly clean but some areas - above a/c - very dusty. Just needs some updates and good cleaning.
Séjour de 1 nuit en mars 2024
Réponse de Jayna le 19 mars 2024
Thank you so much for staying with us and taking the time to let us know about your stay. Cleanliness is very important to us and we are sorry that you found dust in your room. We will review this with all of our staff to ensure no other guests encounter this issue. Thank you again.

8/10 Bien

Laura

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in and quiet.
Séjour de 1 nuit en mars 2024
Réponse de Jayna Fox le 10 mars 2024
Thank you for staying with us. We are so happy you enjoyed your stay.

6/10 Satisfaisant

Michelle, Knoxville

Les points forts : Personnel et service
Loitering in parking lots was disturbing. Location was very hard to find. No continental breakfast. No comforter or bed spread. Blanket in closet was only bed cover option. Personnel were friendly and helpful with questions/requests.
Séjour de 1 nuit en mars 2024
Réponse de Jayna Fox le 8 mars 2024
Thank you so much for staying with us. We appreciate you taking the time provide feedback regarding your stay. We also want to thank you for the kind comments regarding our staff.

10/10 Excellent

Thai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Jayna Fox le 25 févr. 2024
Thank you so much for staying with us. We are so happy you enjoyed your stay

8/10 Bien

Kimberley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and rooms were clean, a little hard to locate because of no road sign
Séjour de 1 nuit en février 2024
Réponse de Jayna Fox le 21 févr. 2024
Thank you so much for staying with us. Thank you also for the great comments on our staff and cleanliness. We are so glad you enjoyed your stay.

8/10 Bien

Rachel

Séjour de 1 nuit en février 2024
Réponse de Jayna Fox le 22 mars 2024
Thank you for staying with us. We are so happy you enjoyed your stay.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprised
We liked it well enough to book a room for our return trip.
Séjour de 1 nuit en février 2024
Réponse de Jayna Fox le 15 févr. 2024
Thank you so much for staying with us. We are so happy you like it and are returning. Thank you again and we will see you soon.

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cigarettes are all over the ground outside... not the Hotels fault but staff could every few hours clean it up. Other than that the place is very nice and staff was very friendly 🙂
Séjour de 1 nuit en février 2024
Réponse de Jayna Fox le 4 févr. 2024
Thank you so much for staying with us. We are so happy you enjoyed your stay and our staff. Thank you bringing the cleanliness issue to our attention. We have addressed this. Thank you again.

10/10 Excellent

SUZANNE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Jayna Fox le 4 févr. 2024
Thank you so much for staying with us. We are so happy you enjoyed your stay.

4/10 Médiocre

Hyun

Séjour de 1 nuit en janvier 2024
Réponse de Jayna Fox le 22 mars 2024
Hello,Thank you for staying with us. We would like to hear more about your stay. Please contact the hotel at anytime and ask to speak to the general manager.

6/10 Satisfaisant

Everett

Séjour de 1 nuit en janvier 2024
Réponse de Jayna Fox le 8 janv. 2024
Thank you so much for staying with us. We are concerned about your stay. We strive to exceed our guests expectations and would like to hear more about your stay. Please feel free to contact the hotel at anytime and ask to speak with the general manager. Thank you again for staying with us.

8/10 Bien

Lawrence

Les points forts : Propreté et personnel et service
Even though the furniture and facilities was older the property seemed quite clean and well maintained.
Séjour de 1 nuit en décembre 2023
Réponse de Jayna Fox le 26 déc. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

8/10 Bien

Jerry

Séjour de 1 nuit en décembre 2023
Réponse de Jayna Fox le 26 déc. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

8/10 Bien

Jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice
Séjour de 1 nuit en décembre 2023
Réponse de Jayna Fox le 14 déc. 2023
Thank you so much for staying with us. We are so glad you enjoyed your stay.

10/10 Excellent

Warren

Séjour de 1 nuit en novembre 2023
Réponse de Jayna Fox le 26 déc. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AWFUL
Terrible customer service! We arrived to check in at 10:55 pm. There was a hand written note on the front desk stating “Skyler is on the 3rd floor and would be happy to assist you”. The phones were ringing non stop, and no Skyler to be found. We went to the 3rd floor several times, only to find hotel rooms and no Skyler. After 30 minutes of waiting we ended up leaving. When you’ve been driving over 6 hours and reservations have already been made, this is very frustrating. Terrible customer service! Terrible way to operate a hotel when people are arriving to check in, it doesn’t matter what time of day it is. Travelodge will be marked off the list for sure!!!!!’n
Séjour de 1 nuit en novembre 2023
Réponse de Jayna Fox le 12 nov. 2023
We are so sorry about your experience. We would like to speak with you and make this right. This is not typical of our hotel at all. Again we are so sorry about what you experienced. Please contact the hotel at anytime and ask to speak with the general manager.

10/10 Excellent

THOMAS

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Reception from Fay! Very Warm Welcome! Very clean room!
Séjour de 1 nuit en novembre 2023
Réponse de Jayna Fox le 8 nov. 2023
Thank you so much for staying with us. We are so happy your enjoyed your room and the service from Fay!!

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice location. Easy access. Friendly, helpful staff.
Séjour de 1 nuit en novembre 2023
Réponse de Jayna Fox le 9 nov. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super pour une nuit mais sans petit déjeuner.
Séjour de 1 nuit en octobre 2023
Réponse de Jayna Fox le 1 nov. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay!

10/10 Excellent

Jerry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay; Good parking
Séjour de 1 nuit en octobre 2023
Réponse de Jayna Fox le 15 oct. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay!

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy to get to right off the highway but at the end of a dead-end street, so it was very quiet. The front desk clerk, Fay, was very friendly and welcoming.
Séjour de 1 nuit en octobre 2023
Réponse de Jayna Fox le 15 oct. 2023
Thank you so much for staying with us. We are so happy you enjoyed your staff and our staff.

8/10 Bien

Phillip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was nice, location leaves a little to be desired (behind a Lowe’s and Shopping Center). A/C and Fridge worked great. Shower water pressure (at least on second floor) was crazy strong. It suited my needs at a reasonable price.
Séjour de 1 nuit en octobre 2023
Réponse de Jayna Fox le 15 oct. 2023
Thank you so much for staying with us. We are happy you enjoyed your stay.

6/10 Satisfaisant

SHIMEI

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
the price is too high for the service. I mean the price is not match the service.
Séjour de 1 nuit en octobre 2023
Réponse de Jayna Fox le 12 oct. 2023
Thank you for staying with us. We would like to hear more about your stay to better understand. Please feel free to contact the hotel at anytime and ask for the general manager.

8/10 Bien

Andrew, Houston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice quiet location within walking distance to Walmart and restaurants.
Séjour de 1 nuit en octobre 2023
Réponse de Jayna Fox le 4 oct. 2023
Thank you so much for staying with us. We are so happy you enjoyed our location.

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean Hotel, Awesome staff, Great stay!
I had a really good stay. The hotel was clean and pretty quiet. The front desk staff were very attentive and quick to assist me every time I needed something. Their credit card reader on the pop machine wasn’t working and I didn’t have cash. One of the front desk ladies ran right over to her purse and grabbed some cash and bought my soda so I didn’t have to go somewhere else. Just all around a great stay. The one thing I didn’t like is the room has a motion sensor and when I quit moving around and fell asleep, the ac shut off and I woke up drenched in sweat one night. But otherwise, it was a great stay.
Séjour de 3 nuits en septembre 2023
Réponse de Jayna Fox le 3 oct. 2023
Thank you so much for staying with us. We are so happy your enjoyed our staff and your stay!

10/10 Excellent

Meaghan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Jayna Fox le 2 oct. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

8/10 Bien

Aneda

Les points forts : Équipements
Property is behind Lowes and main entrance is in the back, facing the woods. Not the newest or most elegant of hotels but close to lots of businesses.
Séjour de 1 nuit en septembre 2023
Réponse de Jayna Fox le 29 sept. 2023
Thank you so much for staying with us.

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room 311. Very nice, clean room with comfortable beds. No funky smells, recently remodeled. Showers are high pressure and immaculate. Everything we needed for a short sleepover. ❤️
Séjour de 1 nuit en septembre 2023
Réponse de Jayna Fox le 21 sept. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay!

10/10 Excellent

Alexandra

Séjour de 1 nuit en septembre 2023
Réponse de Jayna Fox le 2 oct. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

4/10 Médiocre

Mary

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
It smelled like there was mold in the air conditioning unit
Séjour de 1 nuit en septembre 2023
Réponse de Jayna Fox le 9 sept. 2023
Thank you so much for taking the time to let us know about your stay. We are sorry about the air conditioner in your room. This is not typical of our hotel and we would like to find out more about your stay. Please feel free to contact the hotel at anytime and ask to speak with the general manager. Thank you again.

4/10 Médiocre

JEFFREY

Voyage en famille
Les points faibles : Personnel et service et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Jayna Fox le 29 août 2023
We are so sorry about any issues you experienced during your stay. This is not typical of our hotel and we would like to speak with you and make things right. Please contact the hotel at anytime and ask for the general manager.

10/10 Excellent

Kimberley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
One night stay. Check in was fast and easy. Room was nice
Séjour de 1 nuit en août 2023
Réponse de Jayna Fox le 28 août 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay!

10/10 Excellent

Austin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very clean.
Séjour de 1 nuit en août 2023
Réponse de Jayna Fox le 23 août 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

4/10 Médiocre

Jerry

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Was put in a handicap room a/c wouldn’t blow enough to cool the room , shower head wouldn’t stay in place . We booked for 2 nights because we were at a 2 day event only to get a call the next morning telling us we were supposed to check out and when my wife tried to talk to the lady at the front desk about the mix up the lady hung up on her ! This was our second time to stay at this hotel and the first time was great but because of this experience we will never go back !!
Séjour de 2 nuits en août 2023
Réponse de Jayna Fox le 26 août 2023
Thank you so much for taking the time to let us know about your stay. We are so sorry about the issues you experienced. This is not typical of our hotel and we would really like the chance to make this right. Please contact the hotel at anytime and ask for the general manage. Thank you again.

10/10 Excellent

Xin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quite and clean hotel. The staff is very friendly and helpful. Will come back again.
Séjour de 1 nuit en août 2023
Réponse de Jayna Fox le 20 août 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is clean, staff are friendly and helpful
Séjour de 1 nuit en août 2023
Réponse de Jayna Fox le 8 août 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay and our staff!

6/10 Satisfaisant

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The staff there were very helpful and nice! The room was a handicapped and was not in that great of shape the shower was sagging on one side. The room smelled very moldy! There were only sheets on the beds, blankets were in a closet. I would not stay there again but we were safe and it was clean.
Séjour de 1 nuit en juillet 2023
Réponse de Jayna Fox le 28 juil. 2023
Thank you so much for staying with us and taking the time to let us know about your stay. We are so sorry for the issue you had with your room. Thanks again for letting us know so that we can address this issue. Thanks for the great comments regarding our staff.

10/10 Excellent

Mike

Séjour de 1 nuit en juillet 2023
Réponse de Jayna Fox le 23 juil. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay!

10/10 Excellent

Sandra, Ozark

Séjour de 2 nuits en juillet 2023
Réponse de Jayna Fox le 8 août 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay.

6/10 Satisfaisant

CYNTHIA, SILOAM SPRINGS

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Breakfast nor coffee were available.
Séjour de 1 nuit en juillet 2023
Réponse de Jayna Fox le 16 juil. 2023
Thank you for staying with us.

6/10 Satisfaisant

Gerald

Séjour de 5 nuits en juillet 2023
Réponse de Jayna Fox le 15 juil. 2023
Thank you for staying with us. We would like to here more about your stay. We strive to exceed all of our guests expectations and would like to see how we could have made your stay better. Feel free to contact the hotel at anytime.

8/10 Bien

Chad

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a very good value or the price we paid. Room was clean, and it was in a good location with easy access to the highway.
Séjour de 1 nuit en juillet 2023
Réponse de Jayna Fox le 13 juil. 2023
Thank you so much for staying with us. We are so happy you enjoyed your stay!