Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 345 avis sur 1001." "
10 – Excellent
345
Note des voyageurs de 8 (Bien), d’après 323 avis sur 1001." "
8 – Bien
323
Note des voyageurs de 6 (Satisfaisant), d’après 179 avis sur 1001." "
6 – Satisfaisant
179
Note des voyageurs de 4 (Médiocre), d’après 92 avis sur 1001." "
4 – Médiocre
92
Note des voyageurs de 2 (Horrible), d’après 62 avis sur 1001." "
2 – Horrible
62
7,8/10
Propreté
8,4/10
Personnel et service
7,2/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
8/10 Bien
Bastien
Voyage en famille, Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Bastien
Séjour de 2 nuits en avril 2024
Réponse de Xao RediResponse Specialist le 15 avr. 2024
I appreciate the time that you took to share your sentiments with us, Bastien. Our team at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro appreciated your 4/5 score following your stay. In the future, please consider adding additional comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
8/10 Bien
Carole
Voyage en famille
14 oct. 2023
Les points forts : Propreté
ok
Carole
Séjour de 1 nuit en septembre 2023
Réponse de Carla Red Roof Management le 15 oct. 2023
Dear Carole,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am glad to read that your was okay stay, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
10/10 Excellent
Matt
11 août 2023
Matt
Séjour de 2 nuits en août 2023
Réponse de Carla Red Roof Management le 1 sept. 2023
Hello Matt, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
Léa
3 août 2023
Les points faibles : Personnel et service
Léa
Séjour de 1 nuit en août 2023
Réponse de Carla Red Roof Management le 4 août 2023
Hello Léa, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
Luc
4 juil. 2023
Luc
Séjour de 2 nuits en juin 2023
Réponse de Chevanese RediResponse Specialist le 5 juil. 2023
Hello Luc, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist
6/10 Satisfaisant
Kathleen
Voyage en couple
11 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chauffage/climatisation très bruyant rendant le sommeil difficile.
Clients irrespectueux sur notre étage en criant dans les corridors du 3e étage à 2h du matin deux des 3 nuits de notre séjour.
Kathleen
Séjour de 3 nuits en avril 2023
Réponse de Chevanese RediResponse Specialist le 12 avr. 2023
Dear Kathleen,Thank you for taking the time to tell us about your experience at the Red Roof PLUS Boston - Mansfield/ Foxboro. I am sorry that your experience did not meet your expectations due to the noise disturbance highlighted in your feedback. Your feedback is important to us and will be taken into consideration as we continuously strive to improve the quality of our services and guest experiences.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Chevanese RediResponse Specialist
8/10 Bien
Voyageur vérifié
Voyage en famille
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les chambres sont parfaites et rénovées, mais très mal insonorisées. Beaucoup de bruit dans les corridors. Cet hôtel est dispendieux pour l’ensemble.
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Frankie-GM le 28 oct. 2019
Thank you for the great review. We are sorry for the loud noises that you experienced. Please give us another chance in the future to better your experience!
10/10 Excellent
Voyageur vérifié
8 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Frankie-GM le 28 oct. 2019
Thank you for the great review! We hope to see you again in the near future!
8/10 Bien
Voyageur vérifié
26 nov. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en novembre 2018
10/10 Excellent
Veronique
9 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Veronique
Séjour de 1 nuit en octobre 2018
8/10 Bien
Jacques, Trois-rivieres
2 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jacques
Séjour de 1 nuit en août 2018
8/10 Bien
sebastien
9 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sebastien
Séjour de 1 nuit en juillet 2018
4/10 Médiocre
Nicolas, Quebec
5 août 2018
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Room 410 - august 3rd 2018
Moisture odor
Noisy AC
Wall electrical connection: not fixed
Front desk gave us at first a room that cleaning was not done
They moved us after.
They have problem with computers system.
Positive point : Outside pool was fine for kids
Nicolas
Séjour de 1 nuit en août 2018
10/10 Excellent
Caroline, St-Bruno
2 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel très sympathique,
Chambre très propre et spacieuse
Caroline
Séjour de 1 nuit en juillet 2018
8/10 Bien
Sharon
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Too noisy
Sharon
Séjour de 2 nuits en mai 2024
Réponse de Kerry-Lee RediResponse Specialist le 22 mai 2024
Dear Sharon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. I was sorry to read your stay was noisy. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you again in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
10/10 Excellent
Melissa
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Light-hearted and knowledgeable, the check-in staff made the traffic debacle a little more bearable. They greeted us expeditiously and professionally with a dash of humor and smiles.
Melissa
Séjour de 1 nuit en mai 2024
Réponse de Kerry-Lee RediResponse Specialist le 20 mai 2024
Dear Melissa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. I was glad to read you liked our knowledgeable staff at check in who greeted you expeditiously and professionally. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
6/10 Satisfaisant
David, Satellite Beach
14 mai 2024
Les points forts : Personnel et service
David
Séjour de 1 nuit en mai 2024
Réponse de Xao RediResponse Specialist le 15 mai 2024
I appreciate the time that you took to share your sentiments with us, David. Our team at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
10/10 Excellent
Yamantina, Bridgewater
9 mai 2024
Yamantina
Séjour de 1 nuit en avril 2024
Réponse de Oniel Rediresponse Specialist le 11 mai 2024
Thank you Yamantina, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
10/10 Excellent
Janie
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Janie
Séjour de 1 nuit en avril 2024
Réponse de Adraine Rediresponse Specialist le 30 avr. 2024
Hello Janie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
4/10 Médiocre
karen
25 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Area is awful
karen
Séjour de 3 nuits en mars 2024
Réponse de LaTunde RediResponse Specialist le 27 avr. 2024
Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the area. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 Excellent
Kerry
21 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Kerry
Séjour de 1 nuit en avril 2024
Réponse de Dannielle Rediresponse Specialist le 23 avr. 2024
Hello Kerry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
8/10 Bien
Ricky
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience, however, no microwave or refrigerator was in the room...
Ricky
Séjour de 1 nuit en avril 2024
Réponse de Dannielle Rediresponse Specialist le 23 avr. 2024
Dear Ricky,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. We are sorry about the inconvenience caused due to the lack of microwave and refrigerator, however, we are happy to read that you had a overall great experience. On your next stay if you would like to be provided with these amenities, please reserve our deluxe or superior rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
2/10 Horrible
James
Voyage en famille
21 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Worst place I have ever stayed..
James
Séjour de 1 nuit en avril 2024
Réponse de Dannielle Rediresponse Specialist le 21 avr. 2024
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RRED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the overall stay you had. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
4/10 Médiocre
Michael
17 avr. 2024
Good luck
Michael
Séjour de 1 nuit en avril 2024
Réponse de Nishaye RediResponse Specialist le 18 avr. 2024
Hello Michael,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 Satisfaisant
Josh
14 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The beds were worn out and had broken springs.
Josh
Séjour de 2 nuits en avril 2024
Réponse de Oniel Rediresponse Specialist le 17 avr. 2024
I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Please accept our most sincere apologies for the discomfort caused by the bed in the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks once more and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
10/10 Excellent
Francine
8 avr. 2024
Francine
Séjour de 1 nuit en avril 2024
Réponse de Nishaye RediResponse Specialist le 28 avr. 2024
Hello Francine, The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 Satisfaisant
molly
7 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
molly
Séjour de 1 nuit en avril 2024
Réponse de Nishaye RediResponse Specialist le 13 avr. 2024
Hello Molly, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
8/10 Bien
Dawn
Voyage avec des animaux de compagnie, Voyage d’affaires
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for being pet Friendly.
Dawn
Séjour de 1 nuit en avril 2024
Réponse de LaTunde RediResponse Specialist le 4 avr. 2024
Dear Dawn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. I'm so glad we earned your 4/5 score. At Red Roof we are overwhelmed to read that you were pleased with our pet friendly accommodations. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
10/10 Excellent
Deneen
Voyage avec des animaux de compagnie
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Greg at the front desk was extremely friendly and helpful. My room was very clean and bright and welcoming. The location is very convenient to 495 and 95.
Deneen
Séjour de 1 nuit en mars 2024
Réponse de LaTunde RediResponse Specialist le 3 avr. 2024
Dear Deneen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to know that your room was welcoming, the location was very convenient and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
10/10 Excellent
Susan
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was
Susan
Séjour de 1 nuit en mars 2024
Réponse de Tianna RediResponse Specialist le 7 mars 2024
Hello Susan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 Excellent
Philip
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Philip
Séjour de 1 nuit en février 2024
Réponse de Oshane RediResponse Specialist le 27 févr. 2024
Hello Philip, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 Excellent
thomas
26 janv. 2024
thomas
Séjour de 2 nuits en janvier 2024
Réponse de Olivia RediResponse Specialist le 27 janv. 2024
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRed Roof Management RediResponse Specialist
4/10 Médiocre
Owyn
Voyage d’affaires
18 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There was so mucj garbage on the property. I stayed for a week and the same garbage stayed on the ground the whole time. My hallway got vaccumed once. The elevator never got cleaned and there was spit in there.
Owyn
Séjour de 7 nuits en janvier 2024
Réponse de Xao RediResponse Specialist le 19 janv. 2024
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro, Owyn. I am sorry that your experience did not meet your expectations. You stated that the poor cleanliness, such as the littered property and the unclean elevator, hindered your stay. Please accept our apologies for its impact on your stay.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management
6/10 Satisfaisant
Louis
Voyage en famille, Voyage en groupe
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Could be updated
Louis
Séjour de 1 nuit en janvier 2024
Réponse de Carla RediResponse Specialist le 11 janv. 2024
Dear Louis,We appreciate you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Thank you for your 3/5 score following your stay. However, it seemed your stay fell short of your expectation due to the situation you described regarding that our hotel needs updating. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
10/10 Excellent
Joseph
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en décembre 2023
Réponse de Sharma RediResponse Specialist le 1 janv. 2024
Hello Joseph, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
10/10 Excellent
Thomas
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en décembre 2023
Réponse de Kerry-Lee RediResponse Specialist le 28 déc. 2023
Hello Thomas, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management
8/10 Bien
John
Voyage en famille, Voyage en groupe
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay if going to Gillette. Easy ride
John
Séjour de 2 nuits en décembre 2023
Réponse de Nishaye RediResponse Specialist le 16 déc. 2023
Hello John, The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience an you loved the convenience of our location, which resulted in your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
10/10 Excellent
Matthew
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Property was great for what it was and the staff was excellent
Matthew
Séjour de 1 nuit en décembre 2023
Réponse de Carla RediResponse Specialist le 11 déc. 2023
Dear Matthew, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. It is always rewarding to see responses like yours as we aim to deliver a great experience for all our guest. You mentioned how pleased you were with property and staff, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
4/10 Médiocre
Nixon
7 déc. 2023
Les points faibles : Propreté et équipements
Nixon
Séjour de 2 nuits en décembre 2023
Réponse de Carla RediResponse Specialist le 8 déc. 2023
Hello Nixon, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
6/10 Satisfaisant
Donna
3 déc. 2023
Les points forts : Propreté et personnel et service
Donna
Séjour de 1 nuit en décembre 2023
Réponse de Chirell RediResponse Specialist le 5 déc. 2023
Dear Donna,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
10/10 Excellent
William
Voyage d’affaires
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fast check in. For the price, perfectly fine room quality.
William
Séjour de 2 nuits en novembre 2023
Réponse de Carla RediResponse Specialis le 1 déc. 2023
Dear William, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. It is rewarding to see that you enjoyed your stay, resulting in your 10/10 score. You mentioned how pleased you were with how fast check-in was, the value to price ratio and the perfectly fine room quality. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist
2/10 Horrible
Brian
27 nov. 2023
Brian
Séjour de 2 nuits en novembre 2023
Réponse de Carla RediResponse Specialist le 21 déc. 2023
Hello Brian, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage d’affaires
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good night sleep
Room was clean and spacious with everything needed ,wish also had breakfast available.
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Nishaye RediResponse Specialist le 20 nov. 2023
Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Our Red Roof team strive to provide guest with a great experience, so I'm happy to see that you loved the breakfast, the cleanliness and the quantity of the room, prompting your 8/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
8/10 Bien
Timothy
9 nov. 2023
Les points forts : Personnel et service
Room was nice, good for the price. Shower stall was dirty (hair), and needs an upgrade (gobs of caulking). But rest of room was clean, staff helpful.
Timothy
Séjour de 1 nuit en novembre 2023
Réponse de Carla Red Roof Management le 12 nov. 2023
Dear Timothy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am so glad to read that you were pleased with the room, the value to price ratio and the helpfulness of the staff. However, you mentioned that the shower stall lacked cleanliness, that it is in need of an upgrade and the other concerns you listed. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
8/10 Bien
Victor
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was as expected,clean and good location near the interstate
Victor
Séjour de 5 nuits en octobre 2023
Réponse de Sashauna Red Roof Management le 3 nov. 2023
Dear Victor,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I'm so glad you were pleased with the cleanliness and the good location, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
6/10 Satisfaisant
Corey
29 oct. 2023
Les points forts : Propreté et personnel et service
Corey
Séjour de 1 nuit en octobre 2023
Réponse de Carla Red Roof Management le 1 nov. 2023
Hello Corey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
Brock
Voyage en famille
27 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Brock
Séjour de 14 nuits en octobre 2023
Réponse de Carla Red Roof Management le 29 oct. 2023
Hello Brock, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
2/10 Horrible
Eric
22 oct. 2023
Eric
Séjour de 1 nuit en octobre 2023
Réponse de Carla Red Roof Management le 23 oct. 2023
Hello Eric, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
8/10 Bien
Elizabeth
Voyage en famille, Voyage avec des animaux de compagnie
20 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was pleasant & polite. Pet friendly was a huge plus!
Elizabeth
Séjour de 3 nuits en octobre 2023
6/10 Satisfaisant
Voyageur vérifié
17 oct. 2023
Les points forts : Propreté et personnel et service
Our room wasn't ready when we checked-in at 6pm. The shower didn't drain and we could feel the springs in the mattress. My boyfriend woke up with back pain.
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Carla Red Roof Management le 19 oct. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the room not being ready when you checked in, the shower did not drain and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist