6/10 Satisfaisant
Jane G.
13 févr. 2021
Les points forts : Propreté
Some significant issues with this property
The property has great architecture and comfortable beds but also some significant detractors and pretty average amenities.
Lack of privacy, neighbors close on either side with views straight into the house including bathroom which has no window covering.
Lots of insects in the house, to the point of swarming on the very hot night we had.
Old electric stove / oven and no gas bbq. Small fridge barely worked, no ice trays/ ice, no dinner plates and air conditioning unit broken on arrival - a 35 degree day. The ‘charcoal bbq’ was poor and we had to request wood for the pizza oven which had no paddle to get the pizza in the oven.
Lounge setting not as pictured and inferior.
No draws or hanging space for clothes in second or third bedrooms.
Small tv, no dvd, streaming services or WiFi, and 4G Internet was poor at the location.
No one wants to troubleshoot multiple problems when on holiday - ie time taken trying to communicate with property managers - which is difficult at peak times, or deal with technicians. Although GORH staff assisted with some issues, we were dissatisfied. A refund of one night out of our 7-night stay (where no one slept due to broken air con and swarming insects) was requested but not provided.
Jane G.
Séjour de 7 nuits en janvier 2021