Luxe beddengoed, een kluis op de kamer, een bureau, een laptopwerkplek

Beoordelingen van Royal Garden Hotel

5 out of 5
Royal Garden Hotel
2-24 Kensington High Street, London, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 799 van 1166 beoordelingen" "
Gastenscore: 8 - Goed. 223 van 1166 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1166 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1166 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 1166 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Natasja

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel proper en netjes mooie ruime kamer.
2 nachten verbleven in maart 2024
Reactie van vilma op 2 apr 2024
Dear Natasja,Thank you for taking the time in giving us an excellent review and for staying with us. We are happy to know that you found our room tidy and clean and also spacious.We are looking forward for your next stay.Kind regards,Vilma

10/10 – Uitstekend

C.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van David op 18 dec 2023
Dear Guest, we're absolutely delighted to receive your positive review. We're thrilled to hear that you had a fantastic experience during your visit. Thank you for your feedback. Warm regards, David. The Royal Garden Hotel

8/10 – Goed

Marianne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Izel op 24 jul 2023
Dear Marianne, Thank you for your valuable feedback. We're glad to hear that you had a positive experience during your stay. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing our the Royal Garden hotel! Kind regards, Izel

10/10 – Uitstekend

Matthijs

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed was alles van het hotel. Geen minpunten
3 nachten verbleven in april 2023
Reactie van David op 26 apr 2023
Beste Matthijs. Bedankt voor je geweldige beoordeling. We zijn blij te horen dat je een geweldige ervaring hebt gehad en hopen je in de nabije toekomst weer te mogen verwelkomen. Vriendelijke groeten, Davy.Dear Matthijs. Thank you for your great review. We are happy to learn that you had a great experience and hope to welcome you back in the near future. Kind regards, David

4/10 – Matig

Bougria

2 nachten verbleven in februari 2023
Reactie van Debra op 27 feb 2023
Dear Bougria, thank you for your review. We hope to welcome you back on a future occasion. Kind regards, Debra

8/10 – Goed

Marinus, Antwerpen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2022

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service
It's a great hotel in a prime position for Royal Albert Hall and also Kensington. Nice to have the park next door for fresh air and a wall. Excellent service from all the staff and a spacious clean room.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Lejla, Chicago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Clean hotel
1 nacht verbleven in mei 2024
Reactie van Amy op 23 mei 2024
Dear Lejla,Thank you for your wonderful feedback and for rating us 5/5! We're thrilled to hear that you enjoyed our great location and found the hotel clean.We look forward to welcoming you back for another fantastic stay.Warm Regards,

10/10 – Uitstekend

Mordechai, MALIBU

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time service great, allow me to get a room right when I arrived from the Airport early AM, the only issue is that the room probably was smoking room and without Air condition might be bad and I don't smoke also the view for the suite I use was not good at all
1 nacht verbleven in mei 2024
Reactie van Ovini - Guest Service Agent op 24 mei 2024
Dear Alison,Thank you for taking the time to share your experience with us. We are pleased to hear that you had a great time and appreciated our service, especially accommodating your early arrival from the airport.However, we regret to learn that there were some inconveniences with your room. I would like to clarify that our hotel is entirely non-smoking, so it is concerning to hear that your room may have had residual smoke odor. We apologize for this oversight. Additionally, we regret the lack of air conditioning in your room and will have our maintenance team investigate both issues promptly.We also understand that the view from your suite did not meet your expectations. We strive to offer a variety of room options to suit our guests' preferences and are sorry that we fell short on this occasion.Your feedback is invaluable to us as we continually seek to improve our services and facilities. Please rest assured that we will address these concerns with our team to prevent such occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience.Kind regards,

10/10 – Uitstekend

Narinder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a lovely stay at Royal Garden Hotel. Room was fantastic with high standard of cleanliness. Had a great view of Hyde park and Kensington Gardens from the room. Staff were excellent.
1 nacht verbleven in mei 2024
Reactie van Ovini - Guest Service Agent op 21 mei 2024
Dear Narinder, Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a lovely stay at the Royal Garden Hotel. It’s great to know that you found your room fantastic and appreciated the high standard of cleanliness. We are also delighted that you enjoyed the beautiful view of Hyde Park and Kensington Gardens from your room.Your kind words about our staff are very much appreciated, and we will be sure to pass along your compliments to the team. We look forward to welcoming you back for another exceptional stay.Kind regards,

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view of the park was amazing
2 nachten verbleven in mei 2024
Reactie van Ovini - Guest Service Agent op 20 mei 2024
Dear Sarah, Thank you for taking the time to leave us such a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London.We are thrilled that you loved the amazing view of the park. Your kind words are greatly appreciated, and we are glad this aspect added to your overall experience.If there is anything we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Thank you

10/10 – Uitstekend

helen

Reisde met partner
Positief: Voorzieningen
Good location clean and comfy friendly staff good value
1 nacht verbleven in maart 2024
Reactie van Ovini - Guest Service Agent op 20 mei 2024
Dear Helen, Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, clean and comfortable accommodations, friendly staff, and good value. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay!Thank you,

8/10 – Goed

Rakan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Could’ve been better
4 nachten verbleven in mei 2024
Reactie van Ovini - Guest Service Agent op 19 mei 2024
Dear Rakan,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London.We are looking forward to welcoming you back for another wonderful stay!Kind regards,

10/10 – Uitstekend

Carolina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome team and really nice and spacious rooms
6 nachten verbleven in mei 2024
Reactie van Amy op 20 mei 2024
Dear Carolina, Thank you for taking the time to leave such a lovely review! Our team will be more than thrilled to hear you enjoyed their services. We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with easy access to everything. Staff was very helpful and knowledgeable. Great place to stay.
4 nachten verbleven in mei 2024
Reactie van vilma op 16 mei 2024
Dear Ms Linda,Thank you for taking the time to leave us a very nice review and for staying with us. We appreciate your feedback.Kind regards,Vilma

6/10 – Redelijk

Stephanie

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Great location.
2 nachten verbleven in mei 2024
Reactie van David op 12 mei 2024
Dear Stephanie, thank you for your feedback, and we look forward to the opportunity to serve you better in the future. Warm regards, David. Royal Garden Hotel – London

6/10 – Redelijk

Takanari

英語がうまく話せなくて少しバカにされました。 それ以外は良かったです
2 nachten verbleven in mei 2024
Reactie van David op 12 mei 2024
Dear Takanari, thank you for your review. I'm deeply sorry for the issues you faced during your stay. If you'd like to discuss this further, please reach out to me directly at reception@royalgardenhotel.co.uk. Thank you for your feedback. Sincerely, David. Royal Garden Hotel – London.

10/10 – Uitstekend

LEO P.J.

Reisde met een groep, Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff were amazing - from check in to the conceirge to the door men all were exceptional. We loved the piano bar and the restaurant staff and food was top notch! The 9th floor bar had amazing views and cocktails! The room was checked throughout the day as requested for garbage removal and towels and bed turndown. We would highly recommend this hotel.
7 nachten verbleven in mei 2024
Reactie van Vilma op 10 mei 2024
Dear Leo,Thank you for taking the time in sharing your good experienced and for staying with us. We are looking forward for your next stay.Kind regards,Vilma

10/10 – Uitstekend

Neela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was very clean and the staff were extremely friendly and accommodating. They even advised us that the rooms would be refurbished soon, nonetheless they were spacious and really comfortable!
1 nacht verbleven in mei 2024
Reactie van David op 8 mei 2024
Dear Neela, thank you so much for your kind words and for choosing to stay at the Royal Garden. We're especially pleased that you enjoyed the service provided by our staff. We can't wait to host you again on your next visit. Warm regards, David. Royal Garden Hotel – London

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A few things were annoying-shampoo & conditioner bottles were impossible to open on 2 mornings. I finally succeeded by immersing them in a cup of boiling water! And paying £4 for a bowl of porridge with blueberries is impossible to understand when the other cereals are included in the breakfast menu!
3 nachten verbleven in april 2024
Reactie van David op 7 mei 2024
Dear John, thank you for taking the time to leave us a positive review. I want to extend my sincere apologies for the challenges you encountered during your stay. We take your feedback seriously and are committed to addressing the issues you encountered during your stay at the Royal Garden Hotel in London. Kind regards, David

10/10 – Uitstekend

Bernward Maria Norbert

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very kind and helpful staff, very good location next to Hydepark.
6 nachten verbleven in april 2024
Reactie van Ovini - Guest Service Agent op 3 mei 2024
Dear Ms Norbert,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be very kind and helpful, and that you enjoyed our prime location next to Hyde Park.At the Royal Garden Hotel, we strive to provide exceptional service and ensure that our guests have a memorable experience. Your kind words serve as encouragement for our team to continue delivering the highest standards of hospitality.We look forward to welcoming you back on your next visit and exceeding your expectations once again.Kind regards,

10/10 – Uitstekend

Lisa

1 nacht verbleven in mei 2024
Reactie van Vilma op 23 mei 2024
Dear Lisa,Thank you for taking the time for leaving us a good reviews and for staying with us. We are happy to welcoming you back for your next stay.Kind regards,Vilma

10/10 – Uitstekend

Ping, Redmond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good overall
1 nacht verbleven in april 2024
Reactie van Vilma op 2 mei 2024
Dear Ping,Thank you for staying with us. We appreciate your feedback.Kind regards,Vilma

8/10 – Goed

Nicky, Brooklyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Vilma op 22 mei 2024
Dear Nicky,Thank you for taking time for leaving us a good review and for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 – Uitstekend

LILIANA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at the Royal Palace Hotel was nothing short of wonderful. Situated in a prime and unique location, the hotel boasts not only stunning views but also impeccable service that truly sets it apart. From the moment we arrived, the kindness of the staff and the level of service they provided were exceptional. Despite our flight arriving earlier, the reception staff graciously held our luggage while we ventured out to grab a bite to eat. Upon our return, although our room wasn't ready, they promptly upgraded us to a larger suite overlooking Hyde Park at no extra cost. This gesture, especially considering how exhausted and jet-lagged we were, was incredibly appreciated and set the tone for the rest of our stay. The suite itself was a masterpiece, recently renovated and exuding elegance at every corner. But the real highlight was undoubtedly the view – waking up each day to the picturesque scenery of Hyde Park was simply magical. Every morning, we indulged in breakfast at Origin, where food was varied and delicious, and service was phenomenal. I must give a special mention to Marina, whose exceptional attention to my family at the table made our mornings even brighter. However, it's important to note that every staff member we encountered was equally kind and warm, making us feel truly welcomed and cared for. Needless to say, the Royal Palace Hotel has secured its place at the top of my list for future London adventures. I wholeheartedly recommend it to travelers.
Reactie van David op 11 mei 2024
Dear Liliana, Thank you for your feedback. It sounds like the Royal Garden Hotel truly exceeded your expectations in every aspect! From the attentive staff to the delightful dining experiences and breathtaking views from your room, it seems like every detail was carefully attended to. It's wonderful to hear that the staff were attentive to your requests for room maintenance and turndown service, ensuring your comfort throughout your stay. Thank you for sharing your recommendation! It's clear that the Royal Garden Hotel is a standout choice for travelers seeking luxury, exceptional service, and memorable experiences in London. Warm regards, David

10/10 – Uitstekend

Gretchen, Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location next to Kensington Park. Clean and elegant
1 nacht verbleven in maart 2024
Reactie van Ovini - Guest Service Agent op 1 mei 2024
Dear Gretchen,Thank you for taking the time to leave us a positive review. We are thrilled to hear that you enjoyed our prime location next to Kensington Park and that you found our accommodations to be clean and elegant. It's always our goal to provide a comfortable and memorable experience for our guests, and we are delighted that we hit the mark for you. We hope to welcome you back for another wonderful stay in the future!Kind Regards

10/10 – Uitstekend

Galit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We would be happy to stay there again. Great location and view of Kensington Park.
2 nachten verbleven in april 2024
Reactie van Aleena op 29 apr 2024
Dear Galit,Thank you for taking the time to leave us a positive review. We are delighted to hear that you enjoyed the convenience of our location and the views during your stay at the Royal Garden Hotel.We are looking forward to welcoming you back for another lovely stay!Guest Service AgentAleenaGuest Service Agent

10/10 – Uitstekend

Leo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. Enjoyed my time
3 nachten verbleven in april 2024
Reactie van Aleena op 27 apr 2024
Dear Leo,Thank you for your glowing review!We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel.We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

2/10 – Ontzettend slecht

Yumi

2 nachten verbleven in april 2024
Reactie van Ovini - Guest Service Agent op 17 mei 2024
Dear Yumi, Thank you very much for choosing Royal Garden Hotel for your recent trip to Kensington area.We appreciate your feedback and time you have taken to share your thoughts about your stay at our hotel. We are constantly striving to enhance our services, and your insights help us in our efforts to improve. If you would like to share more details about your stay, please do not hesitate to contact us.We are looking forward to welcome you back for a better stay.Kind regards,

10/10 – Uitstekend

Alisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The suite was well worth it, gorgeous views and spacious.
3 nachten verbleven in april 2024
Reactie van Ovini - Guest Service Agent op 27 apr 2024
Dear Alisa, We're delighted to hear that you found our suite to be worth every penny! It's wonderful to know that you appreciated the gorgeous views and spacious accommodations. We strive to provide an exceptional experience for our guests, and we're thrilled that we succeeded during your stay. Thank you for your kind words, and we look forward to welcoming you back again in the future!Thank you

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely staff and great location. The aircon needs upgrading.
1 nacht verbleven in april 2024
Reactie van Ovini – Guest Service Agent op 26 apr 2024
Dear Stuart,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London. If there's anything specific you loved about your stay that you would like to share, we want to hear more. We are looking forward to welcoming you back for another wonderful stay!Kind regards,

8/10 – Goed

Leslie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay here again
3 nachten verbleven in april 2024
Reactie van Vilma op 26 apr 2024
Dear Ms. Leslie,Thank you for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 – Uitstekend

Alicia

2 nachten verbleven in april 2024
Reactie van David op 15 mei 2024
Dear Alicia, thank you for taking the time to leave us a positive review. We're thrilled to hear that you had a fantastic experience during your visit. Warm regards, David. Royal Garden Hotel – London

10/10 – Uitstekend

KEVIN CHARLES

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ATTENDED A FUNCTION FOR THE UKCOA IN THE EVENING - FOOD WAS LUKE WARM - YORKSHIRE PUDDINGS & GRAVY WERE BROUGHT TO THE TABLE 15 MINUTES BEFORE THE MAIN COURSE WAS SERVED SO WERE COLD WHICH SPOILT THE MEAL.
1 nacht verbleven in april 2024
Reactie van David op 22 apr 2024
Dear Kevin, I want to express our sincere apologies for the concerns you raised in your recent review. Your comments are valuable to us, and we're working on addressing these concerns to ensure a more satisfying experience for our guests. Thank you for your feedback, and we look forward to the opportunity to serve you better in the future. Sincerely, David. Royal Garden Hotel – London

10/10 – Uitstekend

Nathan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was nice. It was in a nice area as well and very walkable to the underground. We had a problem with our air conditioning in the room and they were quick to get someone to look at it. They bathrooms were nice and the room was very clean.
3 nachten verbleven in april 2024
Reactie van Aleena op 22 apr 2024
Dear Nathan,Thank you for taking the time to leave us a positive review. We are delighted to hear that you enjoyed the convenience of our location, room and the clean bathroom during your stay at the Royal Garden Hotel. We are especially pleased to hear that our team was efficiently able to resolve any issues you faced. We will pass your praises to the relevant departments and they will be more than happy to hear your kind words. We are looking forward to your return stay with us!Royal Garden Hotel AleenaGuest Service Agent

8/10 – Goed

Tiong Keat

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful staff. Some little things: Shower stall was too small and door didn’t close effectively TV remote didn’t work. Had it changed and still didn’t work. Eventually got it right. Decor on the common areas was ok, but I freely it could have been better.
6 nachten verbleven in april 2024
Reactie van David op 22 apr 2024
Dear Tiong, thank you for taking the time to leave us a positive review. We're delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London. I want to extend my sincere apologies for the challenges you encountered during your stay. Warm regards, David. Royal Garden Hotel – London.

10/10 – Uitstekend

Rosalinda

3 nachten verbleven in april 2024
Reactie van David op 12 mei 2024
Dear Rosalinda, we're absolutely delighted to receive your positive review. We're thrilled to hear that you had a fantastic experience during your visit. Your feedback motivates us to continue delivering top-notch experiences. Warm regards, David. Royal Garden Hotel – London

8/10 – Goed

NORMAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was in a “Superior”” Rooms are very small and shower is smaller. Breakfast is ok
7 nachten verbleven in april 2024
Reactie van David op 22 apr 2024
Dear Norman, thank you for taking the time to leave us a positive review. We are sorry that the room did not meet your expectations. Thank you for your feedback. Warm regards, David. Royal Garden Hotel – London

10/10 – Uitstekend

Marcus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent high quality hotel. Close to everything!!
2 nachten verbleven in april 2024
Reactie van Aleena op 18 apr 2024
Dear Marcus,Thank you for your glowing review!We are pleased to hear that you enjoyed the convenience of our location during your stay at the Royal Garden Hotel. We are looking forward to welcoming you back for another lovely stay!Royal Garden HotelAleenaGuest Service Agent

10/10 – Uitstekend

Trond, Stabekk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proxy to Hyde Park
3 nachten verbleven in april 2024
Reactie van Aleena op 18 apr 2024
Dear Trond,Thank you for taking the time to leave a positive review. We are thrilled to hear that you enjoyed the convenience of our location during your stay at the Royal Garden Hotel. We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

6/10 – Redelijk

Christina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property and rooms are spacious and clean - I had a queen deluxe room and it was very big with lots of mirrors and good lighting. No coffee maker in the room - we stayed at this hotel last year and had one with teas, hot chocolate, coffee and biscuits. Not sure why this room didn't have it. Check in was slow because the hotel had system maintenance or something. Their systems were down. It was slower to check in, but the porter was great and brought our bags up for us which was nice. Parking is onsite and convenient. However, getting into the parking garage is VERY tight. if you're in SUV or a larger car, good luck. The ramp to the underground parking feels like 5 mins to drive down it goes so low. Park at your own risk. It's also very expensive for onsite parking, £45/night. The area is perfectly situated on Kensington High Street and you have access to the tube and amazing restaurants within minutes. We always stay in this area at the end of our England trips every year. Overall, will continue to stay here, but may also explore somewhere that has parking included in the pricing.
1 nacht verbleven in april 2024
Reactie van David op 16 apr 2024
Dear Cristina, I'm deeply sorry for the issues you faced during your stay. We take your feedback seriously and are committed to addressing the issues you encountered during your stay at the Royal Garden Hotel in London. We hope you'll consider giving us another opportunity to provide you with a much-improved experience. Sincerely, David. Royal Garden Hotel – London

10/10 – Uitstekend

Randy, La Habra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Vilma op 5 mei 2024
Dear Randy,Thank you for taking your time for giving us an excellent review and for staying with us. We are happy to welcoming you back for your next stay.Kind regards,Vilma

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Vilma op 3 mei 2024
Dear Upendra,Thank you for taking the time in giving us an excellent review and for staying with us. We appreciate your feedback.Kind regards,Vilma

8/10 – Goed

Meng Kei, Hamilton

7 nachten verbleven in maart 2024
Reactie van Vilma op 3 mei 2024
Dear Meng Kei,Thank you for taking the time in giving us an excellent review and for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 – Uitstekend

SARAH

4 nachten verbleven in april 2024
Reactie van Vilma op 3 mei 2024
Dear Sarah,Thank you for taking the time in giving us an excellent review and for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly, and keen to be helpful, hotel in a nice location and within easy walking distance from underground station. Room we stayed in very nice, clean and well equiped . We would definitely stay here again .
2 nachten verbleven in april 2024
Reactie van vilma op 11 apr 2024
Dear Mark,Thank you for taking the time in giving us an excellent reviews and for staying with us. We are happy to hear that you received a good service from our staff and you enjoyed the nice location of our hotel. We are looking forward to welcoming you back for your next stay.Kind regards,Vilma

10/10 – Uitstekend

Janine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really pleasant hotel in a great location. Bedrooms pretty large especially by London standards. Very comfy beds and bedding. Friendly and fast check in. Would definitely stay again.
1 nacht verbleven in april 2024
Reactie van Aleena op 11 apr 2024
Dear Janine,Thank you for your glowing review!We are absolutely delighted to hear that you had a wonderful experience during your stay at the Royal Garden Hotel. We are especially pleased to hear that you enjoyed the convenience of our location, your room and the swift and friendly check-in. We will gladly pass your praises about the bed comfort and the bedding to our housekeeping team and they will be more than happy to hear your kind words.We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous
5 nachten verbleven in april 2024
Reactie van Ovini - Guest Service Agent   op 9 apr 2024
Dear Margaret,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London. If there's anything specific you loved about your stay that you would like to share, we want to hear more.We are looking forward to welcoming you back for another wonderful stay!Kind regards,

10/10 – Uitstekend

Rajesh, Watchung

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, renovated spacious rooms.
4 nachten verbleven in april 2024
Reactie van Ovini - Guest Service Agent op 8 apr 2024
Dear Rajesh, Thank you for taking the time to leave us a positive review. We are delighted to hear that you enjoyed the location of our hotel and comfort of our room during your stay at the Royal Garden Hotel in London. If there's anything specific you loved about your stay that you would like to share, we want to hear moreWe are looking forward to welcoming you back for another wonderful stay!Kind regards,

10/10 – Uitstekend

Paolo, Seattle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic uograde. The Ms or Mrs i checked in with early am was terrific. Room gorgeous.
4 nachten verbleven in april 2024
Reactie van Aleena op 8 apr 2024
Dear Paolo,Thank you for taking the time to share your positive experience with us during your stay at the Royal Garden Hotel.We're thrilled to hear that you enjoyed your room upgrade and received a warm welcome from our reception team. Providing excellent customer service is a top priority for us, and we're glad to know that our team met your expectations.We look forward to welcoming you back for another enjoyable stay.Royal Garden HotelAleenaGuest Service Agent