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Beoordelingen van Radisson Blu Hotel, London Bond Street

4 out of 5
Radisson Blu Hotel, London Bond Street
350 Oxford Street, (Entrance on Marylebone Lane), London, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 458 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 373 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 102 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 1000 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Yu Him

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022
Reactie van Reception Team op 13 aug 2022
Dear Yu Thank you for your email. We are sorry that you were not totally happy with your stay. We are always looking for ways to improve our service, so any suggestions that you may have will be appreciated. Kind regards Reception Team

10/10 – Uitstekend

Alexander van der

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, zeer vriendelijk personeel.
2 nachten verbleven in juni 2022
Reactie van David Ivanku, Head Lobby Host op 12 jun 2022
Dear Alexander, Thank you so much for taking the time to write a review on your recent stay with us at the Radisson Berkshire Hotel. I am please that that location of the hotel worked out for you. We hope to welcome back soon. Kind Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very good hotel at a perfect location with friendly staff.
1 nacht verbleven in februari 2020
Reactie van Tamas L Bardos op 17 feb 2020
Dear Anonymous, Thank you for taking your time in reviewing us. We are delighted to hear that you had a fantastic time with us and your comments have been passed on to the team. Looking forward to welcoming you back in the future. Warm regards, Tamas L Bardos Guest Service Team Leader

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is at a perfect location, we had a nice room, the friendly staff was very helpfull.
1 nacht verbleven in augustus 2019
Reactie van Reception Team op 11 sep 2019
Dear guest, Thank you for taking your time in reviewing us in regards to your previous stay at the Radisson Blu Edwardian Berkshire hotel. We are delighted to read that in general you enjoyed your stay. We look forward in welcoming you in the near future. Kind regards, Reception Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Heb onderschat wat het betekent dat het hotel aan Oxford Street ligt. Relatief veel geluidsoverlast.
2 nachten verbleven in mei 2019
Reactie van Juan Luna op 30 mei 2019
Thank you for taking your time to provide feedback of your recent stay with us at the Radisson Blu Edwardian Berkshire Hotel. I am disappointed to hear that you found the room to be noisy. I understand your frustration at this. Please contact me directly if you choose to stay again and I will personally ensure that your next stay will be completely comfortable. We hope to welcome you back to the hotel soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2018
Reactie van Olivia K op 21 dec 2018
Dear guest, Thank you so much for taking the time to leave such a lovely review of your recent stay at Radisson Blu Berkshire Hotel. We hope to welcome you back to the hotel soon. Kind regards, Olivia Killoughery Guest Relations Manager

10/10 – Uitstekend

Henk

Geweldig hotel goede locatie super personeel
2 nachten verbleven in november 2018
Reactie van Olivia K op 26 nov 2018
Dear Henrik, Thank you so much for taking the time to leave such a lovely review of your recent stay at Radisson Blu Berkshire Hotel. I will be sure to pass your comments on to the team. We hope to welcome you back to the hotel soon. Kind regards, Olivia Killoughery Guest Relations Manager

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2018
Reactie van Lois Twigden op 18 jan 2018
Dear Johannes, Thank you for taking the time to review your most recent stay with us. I am so glad you enjoyed your stay! We do hope to welcome you back soon! Kind Regards, Lois Twigden Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Check-in was slow but otherwise everything was good. It's close to the shopping area and breakfast was nice.
4 nachten verbleven in juli 2017
Reactie van Lois op 2 aug 2017
Dear guest, Thank you so much for taking the time to review your stay with us. I am sorry if the check in was slow, please be asssured this is an isolated incident. I am so glad you got to enjoy our central location! We hope to welcome you back soonz Thank you Kind Regards, Lois Twigden Guest Relations Manager

8/10 – Goed

aanrader

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goed hotel midden in Oxford Street.
Prettig hotel dat er goed uit ziet. Uiterst vriendelijk personeel dat goede service biedt. De kamer die wij hadden was niet heel groot maar netjes en schoon. In verhouding een redelijk ruime badkamer. Grootste pluspunt van dit hotel is dat je in 10 stappen midden inn Oxford Street staat. Achter het hotel is St. Christopher's Place met heel leuke restaurants. Dit hotel is een aanrader.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Geweldige lokatie
Fantastische locatie, Zeer hartelijke ontvangst, vriendelijk personeel, uitgebreid ontbijttafel, kamers kunnen qua inrichting update gebruiken.

4/10 – Matig

Anne

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Personeel receptie zeer vriendelijk! Kamer is aan renovatie toe.... Wij hadden ontbijt buffet, prima verzorgd echter voordat je je kopje thee krijgt ben je al klaar met eten...is ons tweede keer overkomen...ik verblijf regelmatig in Londen maar voor het geld wat je hier betaald kan je ergens anders in stad beter krijgen!

8/10 – Goed

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Bond Street Hotel op 27 mei 2024
Dear Laura,Thank you for your positive rating. We're delighted that your overall experience at Radisson Blu Bond Street Hotel was good. We strive to ensure our guests feel valued and comfortable throughout their stay. We appreciate your feedback and look forward to serving you again in the future.Best Regards,The Reception Team

10/10 – Uitstekend

Christine

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel. Elizabeth line from Heathrow to Bond Street was seamless both ways. Quiet spacious room (for London that is). Very clean. Excellent breakfast and a nice ground level bar perfect for relaxing. Will stay here next time.
4 nachten verbleven in mei 2024
Reactie van The Reception Team op 16 mei 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless experience with the Elizabeth line from Heathrow to Bond Street and enjoyed our quiet, spacious rooms. It's great to know that you found everything clean and enjoyed our excellent breakfast and ground-level bar. We look forward to welcoming you back on your next visit to London!

10/10 – Uitstekend

Saori

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
駅に近く、スーパーやデパート、レストラン、カフェ等なんでもあります。部屋もキレイでした。ロンドンに来たら、また泊まりたいホテルです。
1 nacht verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 2 mei 2024
Dear Saori.Thank you for your wonderful review. We are delighted to hear that you enjoyed our excellent location and clean rooms. We are delighted that you found our hotel to be conveniently located and our facilities to be impeccable. We look forward to welcoming you again.Best regards

10/10 – Uitstekend

Yigal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is great, the staff is cooperative and friendly and breakfast is good.
4 nachten verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 1 mei 2024
Dear Yigal,Thank you for the wonderful feedback. We're delighted to hear that our strategic location, friendly staff, and breakfast service contributed to a positive experience during your stay with us at the Radisson Blu Bond Street Hotel. We sincerely appreciate your review and look forward to welcoming you back in the future. Thank you for choosing our hotel for your stay in London.Best Regards,

8/10 – Goed

Sean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super well located to walk to a bunch of attractions. Note that we were there in April 2024 and there is a major construction project next to it, the construction workers were mindful of the noise in early morning but do their thing after 8:30ish
3 nachten verbleven in april 2024
Reactie van The Reception Team op 26 apr 2024
Dear Sean,Thank you for sharing your experience from your recent stay with us. We are delighted to hear that our hotel's strategic location was beneficial for your exploration of the city's attractions. Regarding the construction project nearby, we sincerely apologize for any inconvenience caused. We appreciate your understanding that this situation is beyond our control. However, we're glad to hear that the workers have been considerate about noise control in the early morning.We hope to have the pleasure of welcoming you back in the future and assure you of our best attention at all times.Best Regards,The Reception Team

6/10 – Redelijk

Danielle, Bradford

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible breakfast, dry scrambled egg with what looked like mould attached to it. No gluten free cereal option or lactose free milk. Single room is very adequate with 3/4 nice bed and shower. Very clean. Small but nice restaurant with nice menu and polite service. Great location to Mayfair and very reasonable priced.
1 nacht verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 24 apr 2024
Dear Danielle,Thank you for taking the time to share your feedback. We're pleased to hear that you found our location ideal, our rooms clean and comfortable, and our restaurant and service to your liking. However, we regret to learn of your disappointment with our breakfast offerings. We normally pride ourselves on providing a wide array of options to cater to various dietary needs and preferences, and we're sorry if we fell short on this occasion.We appreciate you bringing these matters to our attention, and we hope to have another opportunity to serve you better in the future.

8/10 – Goed

Sobiah

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 22 apr 2024
Dear Sobiah,Thank you for your positive rating. We are delighted to know that you had a good experience with us. We look forward to the opportunity of serving you again in the future.Best Regards

10/10 – Uitstekend

Lynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right off the Elizabeth Line, Mayfair and West End easily accessible....would definitely stay again!
1 nacht verbleven in april 2024
Reactie van ss op 19 apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed your stay with us. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

4/10 – Matig

Anna

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff not attentive. Half of the order for room service was not brough to me. Impossible to get through to reception by phone. The room looked filthy with very dirty windows and curtains.
2 nachten verbleven in april 2024
Reactie van The Reception Team op 16 apr 2024
Dear Anna,We regret to hear about your recent experience at Radisson Blu Bond Street Hotel. We understand that it fell short of your expectations, especially regarding the attentiveness of our staff and the cleanliness of your room. Please accept our sincerest apologies for any inconvenience caused. We value your feedback as it provides us with an opportunity to improve. We hope to have another chance to serve you better in the future.Best Regards,The Reception Team

10/10 – Uitstekend

Jae Lyun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great choice.
4 nachten verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 16 apr 2024
Dear Jae Lyun,We're delighted to see your perfect rating and to hear that you found our hotel to be a great choice. It's always our aim to provide an enjoyable and memorable experience for our guests. We look forward to welcoming you back to the Radisson Blu Bond Street Hotel in the future.Best Regards,

10/10 – Uitstekend

jamie

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was very helpful checking in and out. Breakfast was good verity for everyone.
1 nacht verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 10 apr 2024
Dear Jamie,Thank you for sharing your positive experience with us. We're pleased to hear that our front desk team was able to assist you effectively and that you enjoyed the variety at breakfast. We strive to ensure each guest has a pleasant stay, and we're delighted we could meet your expectations. We look forward to welcoming you back in the future.Best Regards,The Reception Team

8/10 – Goed

Viktoria

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I actually really love this hotel, great location for shopping and getting around London via the tube which is literally just across the street. My only feedback would be that the bed was a bit too soft and that there weren’t any nice lighting options in the room. No smaller reading lights by the bed, so either all bright or all dark.
3 nachten verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 10 apr 2024
Dear Viktoria,Thank you for sharing your feedback. We're delighted to hear that you enjoyed our strategic location and the overall experience at our hotel. We do appreciate your comments about the bed and lighting, as feedback like yours helps us to continuously improve. We will certainly keep your suggestions in mind. We look forward to welcoming you back in the future. Best Regards,The Reception Team

10/10 – Uitstekend

Desiree

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a great position! Great room. Delicious breakfast. Helpful staff.
2 nachten verbleven in maart 2024
Reactie van Ruben Santos - Reception Manager op 6 apr 2024
Dear Desiree,It's wonderful to hear that you had such a positive experience during your stay with us. We're pleased that you found our location to your liking, and that our rooms and breakfast offerings met your expectations. Your words of appreciation for our staff are especially rewarding. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,The Radisson Blu Bond Street Hotel

10/10 – Uitstekend

Lorena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Súper ubicación
1 nacht verbleven in maart 2024
Reactie van Naomi op 1 apr 2024
Dear Lorena,Thank you for staying with us at Radisson blu Bond street. We are glad that you find our location in the heart of London for shopping and sight seeing land marks. we hope to see you again.

10/10 – Uitstekend

jose

5 nachten verbleven in maart 2024
Reactie van Ruben Santos - Reception Manager op 16 apr 2024
Dear Mr. Jose,Thank you for giving us a perfect rating on Expedia. We are pleased to hear that you had an enjoyable stay at our hotel. Your satisfaction is a great source of motivation for our team. We look forward to welcoming you back in the near future.Best Regards,

8/10 – Goed

Mya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van ss op 26 mrt 2024
Dear Mya,Thankyou for staying with us. It is our pleasure that you have enjoyed your stay and we strive to achieve the same objectives.We hope to welcome you again.Kind regards,The reception team

8/10 – Goed

Aldina

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotellet generelt er fint. Dog er personalet ikke særlig ‘customer friendly’, og morgenmaden levede slet ikke op til forventningerne. Vores værelse var super og beliggenheden var rigtig god - dog en del larm fra gaden.
2 nachten verbleven in maart 2024
Reactie van The reception team op 17 mrt 2024
Dear Aldina,We sincerely appreciate your review. It is delightful to hear that you found our hotel's location favourable and our rooms comfortable. However, we are disheartened to learn about your less than perfect experience with our staff and breakfast. As a hotel, we always strive to create a welcoming atmosphere for our guests, and it sounds like we fell short on this occasion. We are deeply sorry for any inconvenience caused and please rest assured that we hold your experience in high regard.Once again, we appreciate your feedback as it helps us improve. We look forward to welcoming you again in the future and hope to exceed your expectations on your next stay.Best Regards,The Reception Team

10/10 – Uitstekend

Jennifer

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean , friendly , and very central. Will stay again
1 nacht verbleven in maart 2024
Reactie van The Reception Team op 9 mrt 2024
Dear Jennifer,We are thrilled to hear that you found our hotel to be clean and our team friendly during your stay. It is our constant endeavour to ensure our guests have an enjoyable and comfortable visit. Your acknowledgment of the central location of our hotel is greatly appreciated. It is indeed one of our prime attributes. Being nestled just off Bond Street, we are fortunate to be in the heart of London's shopping district. With Soho, Mayfair, and the West End within walking distance, it offers our guests the convenience to explore these vibrant neighborhoods at their leisure.It is particularly pleasing to note that you are planning to stay with us again. We are looking forward to welcoming you back and striving to make your future stays even more enjoyable.Best Regards,The Reception Team

6/10 – Redelijk

Amanda

Zakenreiziger
1 nacht verbleven in februari 2024
Reactie van Naomi op 6 mrt 2024
Dear Amanda,We regret to learn that your experience at our hotel did not meet your expectations. It appears that we were not able to deliver the high standards of service that we strive to provide our guests, and for that, we sincerely apologize.Your rating is highly important to us as it supports our commitment to continuous improvement. We believe in the power of hospitality and the importance of providing each guest with a memorable stay. Unfortunately, it seems that we fell short of this during your visit.We hope that in the future, you would consider giving us another opportunity to provide the service and experience that we are known for. Our team is dedicated to ensuring that every guest has a pleasant stay and we would love the chance to demonstrate that to you.Best regardsNaomi

8/10 – Goed

Silje Almås

2 nachten verbleven in februari 2024
Reactie van The Reception Team op 24 mrt 2024
Dear Almas,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations.Warm regards,The Reception Team

10/10 – Uitstekend

Octo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room in the hotel was very nice, wasnt expecting sofa to come with it, in which was nice to relax with my partner after long day out.
1 nacht verbleven in februari 2024
Reactie van The Reception Team op 1 mrt 2024
Dear Guest,It is very pleasing to read that your stay at our hotel exceeded your expectations. We always aim to provide our guests with comfortable and well-equipped rooms, and it's wonderful to hear that the addition of the sofa in your room contributed positively to your experience. We understand that after a long day out, having a space to relax and unwind is crucial. It's great to learn that you and your partner were able to use the space to its full potential. Our team takes great pride in setting up our rooms to provide a home-away-from-home feel for our guests.Thank you for choosing our hotel and for your kind words. We look forward to welcoming you back in the future and continuing to meet your expectations.Best Regards,The Reception Team

6/10 – Redelijk

Yutaka

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff and all services are great. However, the facility is not modern and room is small compared to other Radisson Blu. Because I supposed other Radisson Blu hotels’ luxury image, I didn’t have a good first impression when I arrived. However, location and staff quality are very fine.
2 nachten verbleven in februari 2024
Reactie van Bond street op 29 feb 2024
Dear Guest,We are delighted to hear that you found our services and staff to be of high quality, aligning with our ongoing dedication to cater to the needs of our esteemed guests. Your satisfaction with our strategic location is also appreciated.We understand that you had certain expectations of the room size and modernity, being familiar with the Radisson Blu brand. While our hotel may reflect a more traditional charm rather than contemporary appeal, we hope that our unique charm adds to the distinctiveness of your stay.We sincerely hope that despite your initial impression, you were able to have a pleasant stay with us. Our primary goal is to provide a comfortable and memorable experience for our guests.Thank you once again for sharing your valuable feedback.Best Regards,The Reception Team

4/10 – Matig

Ximena

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, comfort kamer
Solicité 2 camas separadas y nos dieron 1 sola. No tenían otra opción hasta la última noche de la estadía.
3 nachten verbleven in februari 2024
Reactie van The reception team op 28 feb 2024
Dear Ximena,We sincerely regret to hear about the bed arrangement issue you faced during your stay at our hotel. Your preference for 2 separate beds should have been taken into account and we understand how this situation might have impacted your comfort.It's essential for us that each guest experiences a stay that meets their requirements, and it is disappointing to know that we fell short on this occasion.We would like to express our gratitude for bringing this to our attention. Your feedback is invaluable as it helps us identify areas where we can enhance our services.In the future, we hope to have another opportunity to provide you with the experience you expected and deserve.Best Regards,The Reception Team

4/10 – Matig

Moon Chul

3 nachten verbleven in februari 2024
Reactie van The reception team op 28 feb 2024
Dear Moon Chul,We regret to learn that your stay at our hotel did not meet your expectations and we sincerely apologize for any discomfort you might have experienced. We take your rating seriously and understand that there's ample room for improvement.Despite the limitations in the feedback you've provided, we find it extremely valuable. It is through such comments that we are able to assess and enhance our services to better cater to our guests. Our primary goal is to ensure that all our guests have a comfortable and satisfying stay, and we regret that we fell short in your case. We would like to express our gratitude for choosing our hotel for your stay and for sharing your experience. We believe in continuous improvement and we assure you that we are committed to providing our guests with the best possible service.We hope that you would consider giving us another chance to serve you better in the future.Best Regards,The Reception Team

8/10 – Goed

Arild Heimli

Positief: Personeel en service
3 nachten verbleven in februari 2024
Reactie van The Reception Team op 23 mrt 2024
Dear Arild Heimli,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, staff, and breakfast!
1 nacht verbleven in februari 2024
Reactie van RS op 25 feb 2024
Dear Tracy,Thank you so much for your 5 out of 5 score, its heartwarming to see that you had such an amazing stay with us. Thank you for your feedback and we hope to welcome you again on a near future.Best regards,Ruben SantosReception Manager

8/10 – Goed

Nicola Sara Caidan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van RS op 25 feb 2024
Dear Nicola Sara,On Behalf of The Radisson Blu Edwardian Bond Street Hotel, I would personally like to thank you by taking the time to review us, we appreciate all feedback as we believe that it is only by listening to our guests that we can improve our service and grow our guest satisfaction. I can see that you have scored us 8 out of 10 however I would like to discuss if there was anything we could have done better in order to get the 10 of 10, please feel free to reach out to us at any moment we are here for you.Best regards,Ruben SantosReception Manager

10/10 – Uitstekend

Anastasia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van The Reception Team op 23 mrt 2024
Dear Anastasia,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team

10/10 – Uitstekend

Susanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super Aufenthalt an zentraler Lage.
Super, zentrale Lage an der Oxford Street, direkt neben der U-Bahn Station und trotzdem ruhiges Quartier. Wir fühlten uns sehr wohl in diesem Hotel. Rundum sehr nette, freundliche und allseits aufmerksame Bedienung von allen Mitarbeitern. Gutes Frühstück. Zimmer wurden jeweils zeitnah und immer zu unserer vollsten Zufriedenheit gereinigt. Wir können dieses Hotel wärmstens empfehlen.
3 nachten verbleven in februari 2024
Reactie van Radisson Blu Edwardian Bond st op 17 feb 2024
Dear Susanne,It is a pleasure to read your wonderful review of your recent stay with us. Your words are a testament to the high standards we aim to achieve in providing a comfortable and enjoyable experience for our guests.We are delighted to hear how much you appreciated our central location. Indeed, our strategic location on Oxford Street, just off Bond Street, provides our guests with easy access to the Elizabeth Line or Central Line at Bond Street station for quick transport links out of and across the city. Your compliments regarding our attentive service are received with gratitude. Our staff takes pride in creating a warm and friendly environment for our guests. We are also pleased that you enjoyed our breakfast selection. Our team works hard to offer a variety of choices, ranging from fresh fruits, granola, yogurt, and superfoods to hearty cooked options and delicious pastries to ensure our guests start their day right.Your satisfaction with the cleanliness of our rooms is heartening. Our housekeeping team is dedicated to maintaining a clean and comfortable space for our guests.Your high recommendation is greatly appreciated and serves as motivation for our team to continue delivering exceptional service. We look forward to welcoming you again in the future.Best Regards,The Reception Team

10/10 – Uitstekend

Annette Lund

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Radisson Blu Edwardian Bond st op 17 feb 2024
Dear Annette Lund,We're delighted to hear about your positive experience with us! It's wonderful to know that your stay was enjoyable and met your expectations.Your satisfaction is our paramount concern and it brings us immense joy to know that we were able to provide an experience that resonated with you. It's comments like yours that motivate us to strive for excellence in hospitality.Again, we extend our sincerest thanks for your kind words. We hope to have the pleasure of welcoming you back in the future for another amazing stay.Best Regards,The Reception Team

10/10 – Uitstekend

Ulas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and location
1 nacht verbleven in februari 2024
Reactie van Radisson Blu Edwardian Bond st op 17 feb 2024
Dear Ulas,We are indeed elated to hear that your stay at our hotel was an amazing experience. It's particularly delightful to know that you found our rooms to be excellent and the location, convenient.Once again, we appreciate your positive feedback and look forward to welcoming you back at our hotel in the near future.Best Regards,The Reception Team

10/10 – Uitstekend

Pinar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Radisson Blu Bond Street Hotel op 13 feb 2024
Dear Pinar,Thankyou for choosing your stay with us and we are glad that you have enjoyed the stay to the fullest.Looking forward to welcome you againWarm regards,The reception team.

6/10 – Redelijk

Eleanor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel. Room was small.
1 nacht verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 30 jan 2024
Dear Eleanor,We're delighted to hear that you found our hotel lovely. It's our aim to provide an environment that is comfortable and pleasing, so we're glad to know you enjoyed your stay with us.As for the size of the room, we understand that comfort can often be associated with spaciousness. We offer a variety of room sizes to cater to the different needs of our guests. Some guests prefer cozy rooms while others prefer more spacious accommodations. Your feedback is valuable to us and we will take note of it for future reference.We hope to welcome you back soon and perhaps introduce you to one of our larger rooms. We are confident that a larger room may enhance your next stay with us.Best Regards,The Reception Team

10/10 – Uitstekend

Michaela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 30 jan 2024
Dear Michaela,We are delighted to hear that your stay at our hotel was a pleasant one. It is particularly encouraging to know that you had a great experience. Your positive feedback motivates us to continue offering a high-quality service to all our guests. Once again, we are grateful for your kind words and look forward to welcoming you back in the near future for another memorable stay.

10/10 – Uitstekend

NOBUO, Fujiidera

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van The bond street hotel op 24 jan 2024
Dear Nobuo,We are delighted to read your succinct yet positive comment. It's wonderful to know that you had a good stay with us. We are always eager to welcome you back for another enjoyable stay. Please do not hesitate to get in touch with us for any future reservations.Best Regards,The Reception Team

10/10 – Uitstekend

INDERJIT, port washington

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eve
3 nachten verbleven in januari 2024
Reactie van The bond street hotel op 23 jan 2024
Dear Inderjit,We are thrilled to learn that your experience with us was good . It is our constant endeavor to deliver excellent services to all our guests and to ensure they have a memorable stay.Your positive feedback serves as a great source of motivation for our team. It is feedback like yours that inspires us to strive for more and enhance the overall guest experience. We would love to welcome you back for another wonderful experience at our hotel. Best Regards,The Reception Team

10/10 – Uitstekend

Tim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best stay in London
This is definitely the best stay i have had in London, great location, staff amazing, room excellent, food fantastic, great price, could not fault anything, thanks
1 nacht verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 12 jan 2024
Dear Guest,Your kind words truly brighten our day! It is a pleasure to hear that your stay with us was the best you've had in London. Our team strives to offer the finest service, and your positive remarks about our staff are greatly appreciated.We're also thrilled to learn that you found the room to your liking and savored our culinary offerings. Our team takes pride in providing an exceptional experience at a great value, so your feedback is a wonderful affirmation of their efforts.Once again, thank you for taking a moment to share your experience. We look forward to welcoming you back for another excellent stay in the heart of London's shopping district.Best Regards,The Reception Team

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 12 jan 2024
Dear Tim,Thankyou for staying with us and we are happy to hear that you had a fantastic stay. We are hoping to see you soon in the near future.Kind regards,The reception team