Dear Ruud,Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you found our establishment to be super clean, with a friendly staff, and a neat room. It's fantastic to know that you had a pleasant stay and that you're considering coming back – we can't wait to welcome you again!We appreciate your observation about the neighborhood as well. Our hotel is located in a diverse and multicultural area, which does add a unique flavor to the experience. We understand that it might have been surprising, but we're glad to hear that it didn't pose any problems for you. Embracing diversity is an important aspect of our community, and we're proud to be a part of it.Once again, thank you for choosing to stay with us and for sharing your positive feedback. We're looking forward to your next visit!Best Wishes,KhadijaReception Team

Dear Marleen,Thank you for your generous praise and for choosing to stay with us. We look forward to welcoming you back to the New Road Hotel in the near future for another outstanding experience.Warm regards,

Good afternoon.Thank you for taking the time to review your recent stay with us. We hope to see you again in the near future. Kind regards

Thank you for choosing to stay with us. We appreciate the feedback and hope to see you soon again!

Hi there, Thank you for your review. Hope you come to stay with us in the future. Kind regards,

Thank you!

Dear Guest, Thank you so much for your e-mail. We hope to have you again as a guest in the future. Kind Regards Gianluca

Many thanks for your review. See you hopefully back soon again

Thank you for your amazing feedback. Come back soon!

Thank you so much for sharing your positive feedback on Expedia.com! It is a real pleasure to read you had such a lovely time here, we cannot wait to have you back! Kind regards,

Hi Marco, Thank you for the lovely feedback! Hope to see you soon at New Road Hotel, for an even better experience. Kind regards,

Hi Carla, Thank you for taking the time and leave a review about our hotel. We are delighted you liked the room and the hotel overall. We are looking forward to welcoming you at the hotel soon. Kind regards Filippo

Thanks very much for the 5/5 rating! Kind regards Emma

Hi Audrey, thank you so much for your lovely review! Sorry to hear about the issues with the shower, we'll follow up on this with our maintenance team. I hope we'll see you back at the hotel again soon! Kind regards Emma

Dear Richard,Thank you very much for taking the time to leave your feedback, we greatly appreciate it. We will share it with our team. We do hope to welcome you back shortly.Kind regards,

Dear Leslie,We're absolutely thrilled to hear that you love The New Road hotel! Thank you for taking the time to share your wonderful feedback. It's fantastic to know that you enjoyed our rooms, experienced our awesome staff, savoured the delicious food in our restaurant, and found our bar area to be friendly and inviting. We can't wait to welcome you back for another exceptional stay!Kind regards,Maria

Dear Jacqueline,Thank you very much for your lovely review, we are glad you had a great time and that our team made your experience even more memorable. We hope to welcome you back shortly.Kind regards

Dear Andrea,Thank you very much for your lovely review regarding your recent stay at New Road hotel, we are delighted you loved your stay and hope to welcome you back shortly.Kind regards,

Dear Xavier,We appreciate your valuable feedback regarding your recent stay with us. It is our utmost priority to ensure our guests experience a comfortable and pleasant stay, and we are pleased to learn that you found our hotel to be clean and modern, and our staff to be helpful. While we regret any inconvenience caused by the neighborhood, we are continuously working to provide a safe and secure environment for our guests. Your comments serve as encouragement for us to maintain our standards of service excellence. We look forward to welcoming you back on your next visit, where we aim to exceed your expectations once again. Thank you for choosing to stay with us.Kind regards,

Dear Suzi,Thank you for your recent feedback. We're thrilled you enjoyed our comfortable beds, stylish decor, and excellent facilities.Your suggestion for a bottle of water in the room is duly noted. We apologize for any oversight in the review rating and will ensure accuracy moving forward. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.Kind regards

Dear Yungwook,It sounds like you've had quite an experience with your accommodations! The lack of an electronic pot and a mug cup in the room can indeed be inconvenient, especially when paper cups aren't quite the same. And thin window glass can definitely amplify outside noise, disrupting your peace. On the bright side, the hotel's location near the subway, and its easy accessibility from the airport, must have been convenient for your travels. Kind regards,MariaNew Road Hotel

Dear Owen,Thank you for the really nice review of your stay at the New Road Hotel, we are glad you had a good time and that our team made the difference.We hope to welcome you back shortly

Hi Amir,Thank you for your feedback. We were very surprised that you booked our smallest room category called a Pocket room and were surprised about the small size. We have rooms in all sizes and for all budgets. We made it very clear to you that we can not just offer a free upgrade but instead offered you a very special price for one of our premium Lot rooms at only 60 extra per night. You appreciated our offer and thanked all the staff for looking after you. Our breakfast offers a huge variety of dishes and we offered you a reduced price of only 14.50 instead of paying the full walk in price of 16.95. For this price you have a continental breakfast buffet and can pick any of our amazing, freshly cooked dishes form our kitchen. Our team kept checking in on you to ensure you are having an enjoyable stay and enjoying your upgraded Loft room with your private terrace on the top floor. Please rest assured that we always strive for excellent customer service. Our team is always on hand should there be any issues flagged up during the stay. We are sorry that you felt the need for leaving this review. We hope we can welcome you back in the future again.Best regards

Hey Katie,Thank you for your great review, we are glad you had a great time with us and hope to welcome you back shortly,Kind regards,

Dear Kazuya,Thank you for the nice review, we are glad to see you had a great time at the New road Hotel. We do hope to welcome you back shortly.Kind regards,

Dear Michael,Thank you for your high ranking, we are glad to see that your time at the New road Hotel was a great one.We do hope to welcome you back shortly.Kind regards,

Hey John,Thank you for the nice review, we are glad to see you had a great time at the New road Hotel. We do hope to welcome you back shortly.Kind regards,

Dear Bernardo,Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about our staff and their friendliness. We apologize for any inconvenience regarding the Expedia Gold status, and we understand the importance of recognizing and honoring loyalty program benefits.We will investigate this matter internally to ensure that our team is well-informed about all partner programs, including Expedia Gold status, to provide a more seamless experience for our valued guests. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to welcome you back in the future with a more informed and attentive service.If there's anything specific you would like us to address or discuss further, please feel free to reach out. We appreciate your understanding and look forward to the possibility of serving you better on your next visit.Warm regards,Maria

Dear Daniel,Thank you so much for your glowing 10-star review! We are absolutely thrilled to hear that you had such a fantastic experience with us. Your kind words mean the world to our team, and it's always a pleasure to know that we were able to exceed your expectations.We truly appreciate you taking the time to share your positive feedback, and we look forward to welcoming you back in the future. If there's anything specific that stood out to you or if there are any additional comments you'd like to share, please feel free to let us know.Once again, thank you for choosing us and for the wonderful review. We strive to provide exceptional service, and it's incredibly rewarding to hear that we succeeded in making your stay memorable.Warm regards,Maria

Dear Imre,Thank you so much for taking the time to leave us a fantastic 5-star review! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a memorable and enjoyable stay for our guests, and it's rewarding to know that we met your expectations. If there are any specific aspects of your visit that you found particularly noteworthy or if there's anything we can improve upon to make your next stay even better, please don't hesitate to share your feedback.We appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything you need or if you have any further comments, feel free to reach out.Warm regards,Maria-Estela

Dear Kristopher,Thank you very much for the nice ranking, we are glad you had a great time at the New road Hotel and hope to welcome you back shortly.Kind regards,

Dear Jackie,Thank you for your wonderful review and for choosing to stay with us! We're thrilled to hear that you enjoyed Room 406 and that the terrace with the street view added to your experience. It's great to know that the bed, pillows, and luxurious toiletries met your expectations.We're delighted that you appreciated our yoga area and the complimentary drinks machine. Your positive feedback on the tea is especially gratifying to hear! We're always looking for ways to exceed our guests' expectations.We've taken note of your comment about the wet room mats and will certainly address this concern to enhance safety. Your feedback is invaluable, and we appreciate your attention to detail.Should your travels bring you back to our area, we would be honored to host you again. If there's anything specific you'd like to share or if you have any further suggestions, please feel free to reach out.Safe travels!Best regards,Maria-Estela

Dear Jack,Thank you so much for your kind words! We're delighted to hear that you had an excellent stay with us. It's our utmost priority to ensure our guests have a wonderful experience, and your positive feedback is truly rewarding for our team. If there's anything specific that made your stay exceptional or if there are any suggestions you'd like to share, we would love to hear more.We hope to have the pleasure of hosting you again in the future. Safe travels!Best regards,Maria-Estela

Dear Lisbeth,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be super nice and our staff to be very helpful. Your positive comments mean a lot to us!We apologize for any inconvenience you experienced with the air conditioning in your room. Please rest assured that we will look into this matter promptly to address the noise issue and ensure it doesn't happen in the future. We appreciate your understanding and are grateful for the opportunity to improve.It would be our pleasure to welcome you back, and we'll make every effort to ensure your next stay is even more enjoyable. If there's anything specific you'd like us to note for your future visits, please feel free to share.Safe travels, and we look forward to hosting you again soon!Best regards,Maria-Estela

Dear Mathias,Thank you for taking the time to share your feedback, and we're absolutely delighted to hear that your stay was a perfect 10 out of 10! We are thrilled that we could meet and exceed your expectations.It was our pleasure to have you as our guest, and we sincerely hope to welcome you back for another fantastic experience in the future. Should you have any special requests or preferences for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we look forward to serving you again soon.Best regards,New Road Hotel.

Dear Kathrine,Thank you for sharing your detailed feedback about your recent stay. We are delighted to hear that you enjoyed the loft room with a jacuzzi bath, the spaciousness, and the natural light, along with the added bonus of an outside terrace. We appreciate your understanding regarding the room temperature, and we're glad the heaters provided were helpful.We apologise for any inconvenience caused by the noise surrounding the hotel. Our team strives to provide a comfortable environment, and we'll explore ways to minimise disturbances for our light sleeper guests.Your feedback on the tea/coffee options is duly noted. We'll review the availability and quality of our self-service machines to ensure a more enjoyable experience for our guests.It's wonderful to hear that you enjoyed the breakfast, and we're pleased we could accommodate your request for a later checkout.We understand the importance of the location, and we're glad to hear that despite the area not being the best, you found our hotel to be a decent choice at a fair price. Your recommendation for those wanting to visit East London is much appreciated.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next visit to the area.Best regards,New Road Hotel.

Dear Goniur,Thank you for sharing your positive feedback, and we're thrilled to learn that your stay was a perfect 5 out of 5! Your satisfaction is our utmost priority, and we are delighted that we could meet your expectations.It was a pleasure to have you with us, and we look forward to the opportunity to welcome you back for another outstanding stay in the future.Best regards,New Road Hotel.

Thank you for providing feedback on your experience. It's great to hear that you appreciate the good customer service, excellent hotel location, and the overall value. Your constructive criticism regarding breakfast options and noise insulation is valuable for the improvement of the hotel's services.

Dear Thomas,Thank you for sharing your positive feedback, and we're thrilled to learn that your stay was a perfect 5 out of 5! Your satisfaction is our utmost priority, and we are delighted that we could meet your expectations.It was a pleasure to have you with us, and we look forward to the opportunity to welcome you back for another outstanding stay in the future.Best Regards,New Road Hotel.

Dear Michelle,Thank you for taking the time to share your feedback, and we're absolutely delighted to hear that your stay was a perfect 10 out of 10! We are thrilled that we could meet and exceed your expectations.It was our pleasure to have you as our guest, and we sincerely hope to welcome you back for another fantastic experience in the future. Should you have any special requests or preferences for your next stay, please feel free to let us know.Best Regards,New Road Hotel.

Dear Emilie,Thank you so much for choosing to stay with us! We are absolutely thrilled to hear that you had a perfect experience and gave us a 10 out of 10. Your kind words mean a lot to us. We hope to welcome you back soon for another fantastic stay.Best regards,AfsaraNew road Hotel

Dear Ella,Thank you for sharing your feedback and for giving us an 8 out of 10 rating for your recent stay. We're thrilled to hear that you had a positive experience overall.Your satisfaction is our priority, and we would love to know more about your stay to understand how we can make it even better in the future.We appreciate your choosing our hotel, and we look forward to the opportunity to welcome you back and provide an even more enjoyable stay.Best Regards,New Road Hotel.

Dear Konstantinos,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay. Your 5 on 5 rating means a lot to us. We look forward to welcoming you back in the future.Best regards,AfsaraNew road Hotel

Dear Esmina,Thank you sincerely for your glowing review and perfect 10/10 rating! We are overjoyed to hear that you found our hotel to be a lovely choice in London. It's fantastic that our staff, spotless accommodations, and ideal location contributed to a delightful experience for you and your partner.We're honoured by your kind words and would be absolutely delighted to host you again for a more extended stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Warmest regards,AfsaraNew Road Hotel

Dear Fiona,Thank you very much for the great review regarding your stay at The New Road Hotel. We are delighted to read that your experience with us was a great one and hope to welcome you back shortly.Kind regards,

Dear Katie,Thank you so much for your kind words! We're thrilled to hear that your stay was fabulous and that you enjoyed your time with us. Our team works hard to create a memorable experience for our guests, and it's always rewarding to know that we succeeded in making your stay special.If there's anything specific that stood out to you or if you have any suggestions for how we can make future stays even better, please feel free to share. Your feedback is invaluable to us, and we look forward to the opportunity to welcome you back for another fabulous stay in the future.Safe travels!Best regards,MariaNew Road Hotel

Dear Laetitia,Thank you so much for choosing our hotel once again and for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay, from the warm welcome to the spacious room and comfortable bed. Your kind words about our staff and clean common areas truly mean a lot to us. We appreciate your loyalty and look forward to welcoming you back again and again.Warm regards,AfsaraNew Road Hotel

Dear Lee,Thank you for sharing your thoughts on your recent stay. We appreciate your honesty, and we're sorry to hear that the location did not meet your expectations.We understand that our property is situated in an area that may not align with the trendy parts of East London. We always aim to provide accurate information about our location, and we regret any disappointment this may have caused.Your feedback is valuable to us, and we will use it to improve and provide clearer information to our guests. If there's anything specific you feel we can address or if you have suggestions on how we can enhance our guest experience, please feel free to share.Despite the location challenges, we hope there were aspects of your stay that you found enjoyable. If you decide to give us another opportunity in the future, we'll do our best to make your stay more comfortable.Thank you for choosing to stay with us, and we appreciate your understanding.Best regards,MariaNew Road Hotel

Dear Gustav,Thank you so much for your wonderful 10 out of 10 star review! We are delighted to hear that you had a positive experience during your stay with us. Your feedback is immensely valuable to us, and we're thrilled that we could meet your expectations. We appreciate you for choosing us for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything you need or if you plan to visit again, please don't hesitate to reach out.Warm regardsAfsaraNew Road Hotel