2/10 – Ontzettend slecht
Adelle
Reisde met familie
11 jul 2025
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Upon checking in we noticed there were no batteries in the smoke detector in our room. When we told the staff they said “oh” and did not come to replace them. We noticed stains everywhere including the mattress and headboards. The bathroom door hit the toilet so it was very hard to get into the bathroom and the door got stuck on the floor when trying to close it. The building smelled of mold. When we had breakfast the next day the muffins were moldy and there was hair in the eggs. We told the staff and they just put the muffins back for others to eat and ignored us…We paid for four nights, months in advance so we couldn’t change our booking…They also didn’t have any house keeping on site and when we asked for a room refresh we were told no and to do it ourselves…We were excited about the hot tub only to find it filled with green water and caution tape everywhere…Upon checking out there was no one at the front counter and an employee walking by said “you can’t check out yet because they’re on their break.” The speakers on their outdated tv were busted…I can’t say one good thing about this hotel. It was a nightmare
Adelle
4 nachten verbleven in juli 2025