4/10 Médiocre
Danella L
Voyage en couple
27 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was in bad shape. Holes (6 of them) that were patched but not painted. The cabinet had damage all around it and was not fixed. The bathtub had a major damage 3 inches wide by 8 to 10 inches long. The shower had a lot of black mold like stuff in the grout of the doors and the outer box of the shower knobs. The cieling was showing signs of extreme water damage over the bed. The front desk person was rude and short with me, when i did not knoe my license number of my car. Since i had to park a bit awat from the front desk, i had to come back after checking in with that information. The women the next day behind the desk was so warm and pleasant, i would love to see more of her in the future. The pillows were amazing. Some were thich and semi firm and others were thinner and softer. So bith me and my hubby had our favorite type of pillows. The robes were a nice touch and the room had nice coffee and tea service for us.We picked this hotel due to several factors, ocean view room, king size bed, jetted tub and most importantly adult only. I was saden to see how run down and damaged our room was, we have stayed at this hotel several times before and our only complaint in the past were guest smoking pot on the balcony next to our room. I hope the maintenance budget gets some love soon so that this place is worthy again. My take away for my next visit, is to request verification of room before I just take a room, i dont want to stay in such disaray.
Danella L
Séjour de 1 nuit en mai 2024