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Avis sur Siegel Select Flamingo

2 out of 5
Siegel Select Flamingo
2530 E Flamingo Rd, Las Vegas, NV

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 64 avis sur 182." "
Note des voyageurs de 8 (Bien), d’après 43 avis sur 182." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 182." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 182." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 182." "

7,6/10

Propreté

7,6/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Mireille

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nous avons aimé la proximité de la main de Las Vegas, mais sans l'activité entourant cette rue. La cuisinette et les électroménagers furent très appréciés. Le personnel était super poli et avenant. Par contre, la piscine fut fermée pendant tout notre séjour et avec des enfants cela aurait été très apprécié!
Séjour de 4 nuits en juillet 2022
Réponse de Nicole M-Regional Manager le 25 sept. 2022
We are happy you had a great stay and found the room and proximity to the Strip perfect for your family. The pool is open May-October.

10/10 Excellent

RAMEHARII

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel hyper propre. On sent le chlore dès qu’on entre. On y dort bien. La chambre est tres grande.
Séjour de 1 nuit en octobre 2021
Réponse de Management le 3 nov. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michele

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very cozy efficiency apartment style extended stay hotel room. We arrived after midnight, way past the front desk hours due to our flight being delayed, yet there was someone who was able to check us in and we got to our room. It was the best service!
Séjour de 2 nuits en février 2023
Réponse de Nicole M-Regional Manager le 6 mars 2023
Thank you for taking the time to share your feedback. We are thrilled we were able to exceed your expectations. We hope to see you again, soon.

10/10 Excellent

Cristal, Long Beach

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
That only people that lives or staying can enter the facility. Staff were very friendly and helpful.
Réponse de Nicole M-Regional Manager le 11 déc. 2022
Thank you for sharing your feedback and we are happy we were able to exceed your expectations.

4/10 Médiocre

Diego

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok for few hours
We called for a late check in and were told it was not an issue, yet we had to wait 1 hour before a security guard (who clearly did not know what was doing) check us in. The room was freezing cold and we found bugs. We only stayed few hours as we had an early flight in the morning.
Séjour de 1 nuit en octobre 2022
Réponse de Nicole M-Regional Manager le 7 oct. 2022
Please accept our apologies for any challenges. The office does close at 7pm but we can accommodate late arrivals. Unfortunately when you arrive security was addressing something so there was a small wait. The AC is normally left on at 75 and we apologize if this was too cold.

10/10 Excellent

Janet

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
There were plenty of places to shop and eat nearby. Some things need to be updated but great stay for the price
Séjour de 1 nuit en septembre 2022
Réponse de Nicole M-Regional Manager le 28 sept. 2022
Thank you for sharing your feedback with us. We are glad we met your expectations and hope to see you again, soon.

10/10 Excellent

Christopher

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thr room was nice
Séjour de 3 nuits en septembre 2022
Réponse de Nicole M-Regional Manager le 25 sept. 2022
Thank you for sharing your feedback. We appreciate you.

4/10 Médiocre

Donald, Irvine

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bad service! Bathroom door can’t be closed and has a dent! The sink das cracks. We rented for 2 nights, but get shower soap, shampoo, coffee… for only 1 day. When we asked for these, the front desk staff said she couldn’t do that because the office would be closed in 5 minutes! I had to use the hand soap to wash my hair. It got damaged! Besides, the room was not cleaned up daily and trash was not dumped! Never come back to this hotel!
Séjour de 2 nuits en juillet 2022
Réponse de Management le 18 juil. 2022
Thanks for staying with us!

6/10 Satisfaisant

Lawrence

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022
Réponse de Management le 7 mai 2022
Thank you for staying with us, hope to see you again

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, Safe, Spartan
We really enjoyed our stay here. I think the three words that best describe this hotel are clean, safe, and Spartan. There are very few frills, but the rooms were a decent size and everything was clean. If you're just looking for a safe place to sleep in between other activities this is the perfect place for you.
Séjour de 2 nuits en avril 2022
Réponse de Management le 17 avr. 2022
Thank you so much for the feedback and the kind words. We try our best to make sure our guest feel safe and cared for while staying with us. We are so happy you enjoyed your stay with us and we hope to see you again !

6/10 Satisfaisant

Joyce

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Séjour de 2 nuits en mars 2022
Réponse de Management le 5 avr. 2022
Thank you for staying with us, we hope to see you again.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good
So far so good
Séjour de 1 nuit en mars 2022
Réponse de Managements le 5 mars 2022
thank you for review, we hope to see you again

8/10 Bien

Ole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2022
Réponse de Tim James le 28 févr. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wendi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Management le 21 févr. 2022
Thank you for staying with us, we look forward to having you return.

10/10 Excellent

Eric

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Room was nice and clean.
Séjour de 1 nuit en février 2022
Réponse de Management le 15 févr. 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2021
Réponse de Management le 4 janv. 2022
We are sorry we didn't meet your standards. We hope you come back and give us a second chance.

8/10 Bien

steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very bright lit up and the staff was helpful
Séjour de 4 nuits en décembre 2021
Réponse de Management le 28 déc. 2021
We are so glad you enjoyed your stay with us we look forward to seeing you next time.

10/10 Excellent

Andre

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick easy check in and clean room. Price and quality are even
Séjour de 1 nuit en décembre 2021
Réponse de Management le 26 déc. 2021
Thank you so much for staying with us, we are glad you enjoyed your stay.

2/10 Horrible

Simon

The two girls at the front desk tried to claim I smoked in the room so they could obviously keep my 100 dollar deposit . It was a scam I smoke cigars it would smoke out the whole hotel . They have obviously pulled this scam before be very cautious.
Séjour de 1 nuit en décembre 2021
Réponse de FLAMINGO le 10 déc. 2021
I am sorry for your stay with us, it does look like we gave you back your $100 security deposit, but I will be sure to address this with my staff.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Instalaciones remodeladas muy cómodo al ser tipo apartamento solo estoy a la espera de que en esta ocasión si me reintegre el depósito de los 100$ Ya que la vez pasada no lo hicieron
Séjour de 7 nuits en novembre 2021
Réponse de AGM le 4 déc. 2021
Thank you for staying with us we appreciate the feedback and look forward to seeing you next time.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel is excellent from the staff to the room I would recommend to all of my friends and family.
Séjour de 3 nuits en novembre 2021
Réponse de AGM le 4 déc. 2021
We appreciate you and look forward to having you stay with us again.

10/10 Excellent

Ron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and quiet.
Séjour de 2 nuits en novembre 2021
Réponse de AGM le 4 déc. 2021
We are glad you enjoyed your stay

4/10 Médiocre

refael

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The smell in the hotel was horrible, and also in the room, it had a smoke smell, the bed was in comfortable at all,
Séjour de 2 nuits en novembre 2021
Réponse de Siegel Select Flamingo le 28 nov. 2021
We apologize for the inconvenience of your stay, we will be sure to talk to our staff about the cleanliness of the rooms. We hope that you will give us a second try to make up for this expercince.

8/10 Bien

Aad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Siegel le 20 nov. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Luis Jesús

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No ice machine
Séjour de 2 nuits en novembre 2021
Réponse de siegel le 20 nov. 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Hiba, CHICAGO

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Didn’t even check in!!! I called, Expedia called, and my wife called this hotel to confirm that I will be checking in Late. They stated it was ok and took my card info and stated my room card is activated and once I arrive someone will check me in. I arrived at 1:45 and I called over 25 times, and no one was available to check me in. I was in the streets, middle of the night trying to find another last min hotel! Unbelievable and unprofessional! Ruined my entire stay
Séjour de 1 nuit en novembre 2021
Réponse de Property GM le 23 nov. 2021
I am so sorry about your experience with us, we did go ahead refund your money to your account, i do hope that you will give us another chance and choose to stay with us again.

6/10 Satisfaisant

Mondi J

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We only stayed one night. It was okay. I thought this was going to be a tourist hotel.
Séjour de 1 nuit en novembre 2021
Réponse de siegel le 13 nov. 2021
Thank you for your feedback, we appreciate you.

8/10 Bien

Yasushi

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
We stayed in the room with a kitchen. We had a pleasant stay. The room was very big for 4 people and kitchen was great. Had all basic utensils. We brought our own detergent
Séjour de 2 nuits en novembre 2021
Réponse de Siegel Select le 11 nov. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tatiana

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large room with kitchen - very clean
Séjour de 1 nuit en novembre 2021
Réponse de Management le 3 nov. 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Nancy

Voyage en groupe
Les points forts : Équipements
I liked the room however, it smelled like seafood the entire time i was there. Also, i arrived in the very early morning. I did an over the phone check in prior to arriving. I was told to call the number on the door when i arrived so i could hey my key cards. I arrived, called, and no one responded to my 3 messages. If it wasn't for someone that arrived, that lived there, i wouldn't have received my keys until who knows what time. The on call person claimed to have not received any messages from me. I left 3 messages. For that reason i won't recommend your place and i won't stay there again. Can't risk being left outside especially after the room was paid for prior to arriving.
Séjour de 2 nuits en octobre 2021
Réponse de Nicole-Regional Manager le 25 oct. 2021
Please accept our apologies over any challenge with your after hours arrival. I will be investigating the call center to check to see what happened to your calls as we were prepared for your arrival. I hope you consider this an isolated incident and not our intended levels of service. We would love an opportunity o make it up to you.

8/10 Bien

Tanya M, Lake Charles

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
This is my second stay at this property. On both stays, I found the bed to be so comfortable! However, this time around I was a bit disappointed in the condition and lack of amenities. The majority of the plugs in the room did not work. I did not pack a blow dryer because the room I had on my first stay had one in the bathroom. This room did not and when I brought it to the front desk's attention no effort was made to find one for me so I had to go buy one. Also, the bed positioning wasn't the best. At night, the light from the parking lot shined right on the pillow area and the window coverings did not cover the bright light. I had to hang a towel from the curtain area to try to block the light. All in all, I would consider staying here again for my next trip back to the area.
Séjour de 3 nuits en octobre 2021
Réponse de Nicole-Regional Manager le 21 oct. 2021
Thank you for your continued business, we do appreciate you. I am thrilled that you overall enjoyed your visit but apologize for the lack of amenities. We have addressed the power outlet issue by replacing the fuse and I have credit your card back $30 to cover the cost of a hairdryer. We do have those in stock for use and we have also ensured all front desk staff is aware of where these are kept.

6/10 Satisfaisant

Brian

Voyage en famille
I think I was double charged for my stay at The Plaza.
Séjour de 2 nuits en octobre 2021
Réponse de Nicole-Regional Manager le 21 oct. 2021
I believe there was some confusion as you left this review on the incorrect hotel We are not the Plaza.

10/10 Excellent

Aurora

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 4 nuits en septembre 2021
Réponse de Management le 21 sept. 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Chukwudi

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2021
Réponse de Management le 21 sept. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lelander

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021
Réponse de Management le 21 sept. 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Voyageur vérifié

Séjour de 1 nuit en juillet 2021
Réponse de Management le 24 juil. 2021
Thank you for your feedback!

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The first room had not been cleaned. The next was completely unprepared. I had to make my own bed, I had to request a trash can, and soap, and towels. It sounded like an explosion when a neighbor flushed their toilet. I could feel every spring in the mattress. Its only redeeming features were a cordial and helpful staff, and that that it's 3 minutes from Desert Springs Medical Center.
Séjour de 1 nuit en juin 2021
Réponse de Management le 13 juin 2021
We apologize for the inconvenience. Management has been made aware of the situation. We will be sure to address your concerns with our staff and do better for future reservations. We hope you choose to stay with us again and meet your expectations.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was personable and friendly. The bed was comfortable. The only suggestion I have is I wish a kitchen towel/washcloth was provided for the kitchen area.
Séjour de 3 nuits en mai 2021
Réponse de management le 2 juin 2021
Thank you for staying with us. We look forward to seeing you again. :)

6/10 Satisfaisant

stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
comfortable stay
The remnants of rubber cement on the counter as if there had been something cemented and then removed makes the remaining surface sort of sticky. There are no blackout curtains and a spotlight just outside window. Noisy bathroom fan as well as noisy upstairs tenants. Otherwise kitchen is nice. Ice machine in next building.
Séjour de 1 nuit en mai 2021
Réponse de Management le 25 mai 2021
Thank you for taking the time to share your feedback. Please accept our apologies your stay did not meet your expectations. As we discussed when you brought this to our attention, we have taken immediate action to correct the issues in the room and we did refund your stay as a courtesy. I know the next time you will stay you will have a fantastic time.

8/10 Bien

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2021
Réponse de Management le 16 mai 2021
Thank You so much for your wonderful review, I hope you will come back and see us again soon. -From Flamingo Select Siegel Staff

8/10 Bien

Lawrence

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de Management le 10 mai 2021
Thanks for staying with us!

4/10 Médiocre

Alan

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Promises not kept.
We picked a room with a kitchen to make some meals at our room. The room had no frying pan, very limited utensils, and nothing to clean dishes with. Ice maker not working on our floor. And though specifically opting IN to maid service, we got it only 1 of 4 days. Also pool was closed with no explanation why.
Séjour de 4 nuits en avril 2021
Réponse de Xena B. le 28 avr. 2021
Thank you for your feedback. We will be addressing your concerns.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Good location, helpful staff, good rates. The stove exhaust fan in my room was not operating. Exercise bike in gym was broken and not in an acceptable condition for use. One of the tenants on the second floor was noisy.
Séjour de 28 nuits en février 2021
Réponse de Siegel Select le 8 mars 2021
Thank You for staying with us.

2/10 Horrible

Ivan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dont do it
It was dirty as hell and i saw brd bugs and immediately left back out after only 20 mins there
Séjour de 1 nuit en janvier 2021
Réponse de Rich le 22 janv. 2021
I see that this was a no-show that this person did not even show up they tried to cancel the reservation less then 48 hours.

8/10 Bien

Paul

Séjour de 7 nuits en janvier 2021
Réponse de Management le 26 janv. 2021
Thanks for staying with us!

2/10 Horrible

miranda

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible hotel service wouldn’t recommend!
The hotel staff was rude and unprofessional they are the only hotel in Vegas whose lobby closes at 9 so when I was on the way there they called me and told me they were canceling my reservation cause I wasn’t there before that even though it says nothing about that, and then I asked the woman on the phone to hold my reservation for tomorrow and I would just stay somewhere different for that night, and they lady said that she would keep my reservation for the next day then when I arrived in the morning the front desk staff was rude off the bat even though I was so sweet when I came in, and told me that I didn’t have a reservation. Overall terrible experience which really sucks for them considering I come to Vegas 2 weeks out of the month every month and had the service and experience been better they would of had a regular customer.
Séjour de 5 nuits en janvier 2021
Réponse de FD le 15 janv. 2021
We are sorry for your experience and investigating the situation to better ourselves. Thank you for your comments.

10/10 Excellent

Aurora

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is nice and the manager Rich is very nice and he makes sure you have everything you need
Séjour de 4 nuits en décembre 2020
Réponse de Rich le 3 janv. 2021
Thank you for choosing Siegel Select Flamingo for you stay

10/10 Excellent

Renee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2020
Réponse de FD le 15 déc. 2020
Thank you for staying at Siegel Select Flamingo.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2020
Réponse de FD le 1 déc. 2020
Thank you for choosing Siegel Select Flamingo.

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
property was wellmaintained and room was spotless.
Séjour de 1 nuit en octobre 2020
Réponse de FD le 16 oct. 2020
Thank you for choosing Siegel Select Flamingo.