Vakantie en citytrip naar Las Tortugas

Floor was dirty, the 2 table chairs were broken, the couch was dirty and smelled, only 1 small fan and it was broken,, extremely hot,, 5 days and no cleaning, asked for clean towels and was told to contact someone else, got a nasty email about trash that I was to take out , no toilet paper, had to buy some, only good thing was the location, would not stay again, can NOT recommend, should get a refund

My 2 day stay in Hotel Origen 438 was simply amazing! Ruben was very helpful from arrival until departure. The breakfast at the hotel (no buffet, but personal service) was excellent. I was also surprised by the quality of the food (and drinks) in the cosy hotel restaurant. Overall: A great experience in the city of Guadalajara!

Muy buenas tardes Me pareció excelente el espacio Tuvimos una noche que no pudimos dormir bien por escándalo de una familia con niños que hasta deshoras estuvieron jugando gritando El sofá de la sala cojines huelen muy feo como que alguien duerme ahi No pudomos activar Internet También por ventanas de sala por debajo se metieron algunos animales como una avispa la sacamos a terraza y se volvía a meter aun la puerta de vidrio cerrada

La atención al cliente y la simpatía de las personas