2/10 – Ontzettend slecht
Nicole
10 mrt 2026
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We arrived shortly after midnight during a storm after a long drive and were given keys to a room that was already occupied by a sleeping guest. Being issued keys to an occupied room is a serious security breach and understandably alarming.
We were reassigned to another room where the bedding had visible stains and hair. The following morning I requested a call from a manager regarding both the security issue and the room condition but never received one. When we later spoke with the manager in person, we were told housekeeping would address the bedding immediately. We left the room for two hours and returned to find nothing had been done.
We requested another room, which unfortunately smelled strongly of cigarette smoke and required yet another relocation.
In less than 24 hours we experienced multiple room assignments due to a security lapse, unsanitary bedding, lack of follow-through on promised service, and smoke odor in the final room. I am sharing this feedback because these issues point to larger operational and safety concerns that should be reviewed.
Nicole
3 nachten verbleven in februari 2026
