Executive kamer | Een minibar, een kluis op de kamer, een bureau
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Beoordelingen van Hotel Aifa

3 out of 5
Hotel Aifa
U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 49 van 140 beoordelingen" "
Gastenscore: 8 - Goed. 60 van 140 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 140 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 140 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 140 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Joshua

Reisde met partner
Positief: Personeel en service, voorzieningen
Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
3 nachten verbleven in mei 2024

8/10 – Goed

GIM-LOO

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well maintained
1 nacht verbleven in februari 2024

8/10 – Goed

Hasan, Kota Kinabalu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious room
2 nachten verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
2 nachten verbleven in januari 2024

6/10 – Redelijk

Poon w

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
2 nachten verbleven in december 2023

8/10 – Goed

Leong Sze

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
comfy & cozy
Well located, very hospitable staff.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Leong Sze

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Roomy & confortable
Comfortable basic lodging needs for extended stay. Plenty available space to work comfortably.
1 nacht verbleven in november 2023

6/10 – Redelijk

Raphael

Zakenreiziger
Positief: Netheid, personeel en service
Alas , hotel feels aged. Breakfast will be better to eat out.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Clement Christopher

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ishak

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
2 nachten verbleven in september 2023

10/10 – Uitstekend

Amin Zafri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

Kok Leong

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I love it
One of the best hotels in Labuan
3 nachten verbleven in augustus 2023

8/10 – Goed

Anil Chandru

1 nacht verbleven in mei 2023
Reactie van Joe op 7 jul 2023
Hi Mr Anil Chandru, Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

TEKFOH, Palm Springs

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Checked into a room and AC was not working. Waited a while and still not working. Finally staff member came up and said they do have an issue with the AC. Moved to another room and was better. Unfortunately, the corridors were not air conditioned and was very uncomfortable.
3 nachten verbleven in april 2023
Reactie van Joe op 7 jul 2023
Dear Mr Tekfoh, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of Hotel Aifa, allow me to apologize for what happen to you during your stay we appreciate of our guest review as it will help us to be aware on what we need to improve on our service not only to you but to other guest as well, Thank you for your review and we are truly sorry for your encounter during your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan.

8/10 – Goed

Leong Sze

1 nacht verbleven in maart 2023
Reactie van Joe op 7 jul 2023
Hi Mr/Ms Leong Sze, Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

kheng siew

5 nachten verbleven in maart 2023
Reactie van Joe op 7 jul 2023
Hi Mr kheng siew, Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Felicia

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
1 nacht verbleven in januari 2023
Reactie van Joe op 7 jul 2023
Dear Ms Felicia, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan.

10/10 – Uitstekend

azlan shah

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
great hotel and location
5 nachten verbleven in januari 2023
Reactie van Joe op 7 jul 2023
Dear Mr Azlan Shah, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan.

10/10 – Uitstekend

azlan shah

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
Reactie van Joe op 7 jul 2023
Dear Mr Azlan Shah, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan.

4/10 – Matig

Melvin, Singapore

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.

10/10 – Uitstekend

HARUKI

2 nachten verbleven in november 2022

8/10 – Goed

Hj Puasa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

ROSMADI

3 nachten verbleven in september 2022

10/10 – Uitstekend

Kee joon

1 nacht verbleven in augustus 2022

6/10 – Redelijk

Khin Choy, Klang

Zakenreiziger
I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
2 nachten verbleven in juni 2022

8/10 – Goed

ANUAR

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.
2 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Jim Kian Hock

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Despite placing "DO NOT DISTURB" sign at the door knob outside, staff still enter the room.
3 nachten verbleven in februari 2022

10/10 – Uitstekend

Mohamed Huzaifah, ALOR GAJAH

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Warm welcome by the staff. Clean.
3 nachten verbleven in november 2021
Reactie van Angeline op 9 nov 2021
Dear Mr Mohamed Huzaifah, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan.

10/10 – Uitstekend

MASLINA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Ann op 9 nov 2021
Hi Ms Maslina, Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Leong Sze

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
welcoming
friendly front desk
1 nacht verbleven in juli 2020

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Breakfast menu
Breakfast buffet it is not a buffet and not clean also hygiene as there are small flies which is taking a nap on their fruit platters.Further more , The variety of breakfast menu is really bad.
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2020

8/10 – Goed

Ishak

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in maart 2020

10/10 – Uitstekend

NOR HAFIZAH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Angeline - Room Reservation op 27 feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Leif Gehlert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Angeline - Room Reservation op 19 feb 2020
Dear Mr Leif Gehlert, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan.

10/10 – Uitstekend

Mohamad Ridzuan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Angeline - Room Reservation op 4 jan 2020
Thanks for staying with us. We appreciate your feedback! Best Regards,

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in december 2019
Reactie van Angeline - Room Reservation op 11 dec 2019
Dear Anonymous, Thanks for staying with us. We appreciate your feedback! Best Regards

10/10 – Uitstekend

DEXTER

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent and comfortable place to stay.
2 nachten verbleven in december 2019
Reactie van Angeline - Room Reservation op 11 dec 2019
Dear Mr Dexter, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay.Looking forward to welcoming you and your loved ones soon! Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is very good except tv channel which only limited. Channel tv1, tv2, tv3 n astro not available..
2 nachten verbleven in november 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future.

8/10 – Goed

Yusoff

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Need more improvement followings; 1. Breakfast 2. Services bad, take 1hour to fry mee goreng. 3. Time check out not flexible, some previlage to be given genuine guest need to stay longer due to flight time.
2 nachten verbleven in november 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Mr/Ms, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel
1 nacht verbleven in november 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay. Looking forward to welcoming you and your loved ones soon!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My preferred hotel in Labuan. Friendly and accommodating staff.
2 nachten verbleven in november 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aifa, my first choice if going to Labuan
1 nacht verbleven in oktober 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place
1 nacht verbleven in oktober 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
コストパフォーマンス良し
コスト的にも買い物にも立地条件が良い
11 nachten verbleven in september 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Staff especially the front desk are very helpful.
3 nachten verbleven in september 2019
Reactie van Angeline - Room Reservation op 5 dec 2019
Dear Anonymous, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds were very comfortable the staff were helpful No pool Food was good
1 nacht verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Joe op 13 sep 2019
Dear anonymous, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel, Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan.