10/10 Excellent
Stephanie A.
23 janv. 2024
Les points forts : Propreté
Villa experience was first class
Our family of 9 stayed at Luna Llena over Christmas week. When we arrived, the two housekeepers, Carmen and Liza, unpacked our luggage. I've never had anyone do that before. It was such a treat and was a sign of the super high level of service to follow. Junior, the house manager, made us feel right at home and took care of everything we needed. He had an extra golf cart for us, booked a masseuse to come to the house, made the best cocktails, and said yes to every request including when we changed plans. Everyone in our group really liked Junior and all of the staff. Wilson, the chef, cooked amazing meals. We ate almost all of our meals at the house. We tried the beach food the first day. It was fine, but not nearly as good as Wilson's. He accommodated all of our food preferences. There were plenty of options for everyone at every meal. The villa is gorgeous. We spent lots of time by the pool, hot tub, and game room. The trip couldn't have been nicer, especially because of the staff and their professional level of service.
Stephanie A.
Séjour de 7 nuits en décembre 2023