Hôtel près de Kulencamp Park (Minneapolis - St. Paul)

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« My room was not cleaned sufficiently. The bathroom floor was filthy and unmopped with hair all over it. The used soap was still left in the soapdish, however, there were clean towels. The TV remote had dead batteries. When I turned down the made up bed I found used sheets that had obviously not been changed. The pillow cases appeared to have been the only thing changed. The staff on duty was very apologetic and went to my room and remade the bed with clean linens. She said she would talk to the...

« Merveilleux »

« Coffee was horrible, one day no coffee at 7:45am, eggs were cold, staff was rude. Tiles in bathroom were loose. Old building not well maintained. We have to go to Chisago a couple more times and will definitely get hotel closer to MinneapolisWould rather drive 45 minutes than stay there again. »

« I was very disappointed with our stay. The hotel looked nothing like the pictures on Expedia, which was very misleading. Our room key only worked about half the time, causing constant issues when trying to get into our room. We had three women staying in the room, so we needed extra towels, shampoo, and conditioner. When we requested more, we were told we needed to bring the empty shampoo and conditioner bottles to the front desk before receiving replacements. I have never been asked to do that...

« Our room was ready and clean. Staff provided extra towels for us. The disappointment was that although we were told breakfast was available starting at 6:30 am, there was nothing other than overnight coffee available at 7 am. Using the phone for contact in the common area meant the phone rang multiple times without anyone answering it. »