Mr. Edward, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Dear Andrea,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value all guest comments as they help us improve our services.We would like to inform you that the room you selected is of a lower category, which may involve some additional stairs and corridors to access. For future stays, we recommend considering our higher category rooms for easier accessibility and enhanced comfort.Regarding the windows, please note that they can be opened, and we strive to maintain a high standard of air quality. External factors, such as occasional debris, are unfortunately beyond our control.We appreciate your comments about the window blinds and will look into possible improvements to ensure a better experience for our guests.Despite the inconveniences you mentioned, we hope you enjoyed your time in Krakow. We appreciate your feedback and hope to have the opportunity to host you again in the future.Yours sincerely,Izabela Hotel Estera****

Thank you very much for 5* review and you kind words. Hope we will welcome you again if you're back in town.

Thank you so much for 5* review. We glad you enjoyed your stay with. Hope we will welcome you back in the future!

Dear Solvig! Thank you very much for such a high rating and words of appreciation! We are extremely pleased that you appreciated our pride of location. We hope you enjoyed your stay in Krakow and will stay in your hearts and memories for a long time, we look forward to your next visit! Best regards Katarzyna Reception

Dear Daniel! Thank you very much for such a high rating and words of appreciation! We are extremely pleased that you appreciated our pride of location. We hope you enjoyed your stay in Krakow and will stay in your hearts and memories for a long time, we look forward to your next visit! Best regards Katarzyna Reception

Dear Damian Thank you very much for such a high rating and words of appreciation! We are delighted that you appreciated our location. Our chefs do their best every day to provide you with selected regional products. We make every effort to make our staff available to you every day. Our housekeepers do their best to meet the requirements of our guests and prepare the rooms so that you feel at home! We hope you have enjoyed your stay in Krakow and that it will remain in your hearts and memories for a long time. We look forward to seeing you again! Yours sincerely Katarzyna Reception

Hello, Thank you for your feedback. Unfortunately, as you did not leave any comment suggesting the reason for your dissatisfaction with your stay, we are unable to verify your negative opinion.

Thank you very much for opinion.Our chefs do their best every day to provide you with selected regional products. We serve breakfast in two ways - buffet and A'la Carte. As I can see you decided to choose option buffet. We did not receive any negative option at your check-out. Next time we would like to invite you a'la carte breakfast.

We sincerely thank you for leaving such a high opinion ! Every word is precious to us. We are very pleased that we met your requirements and you appreciated our staff. We are very pleased that our pride, which is the location, also fell to your liking.. We invite you to visit us again today! Yours sincerely

We would like to thank you so much for leaving such a high opinion ! Every word is precious to us. We are very pleased that we met your requirements and you appreciated our staff. We are very pleased that our pride, which is the location, also fell to your liking. We invite you to visit us again today! Yours sincerely

Dear Anna Thank you for rating our facility so highly! Every word is valuable to us and allows us to improve for you. We look forward to your next visit to Krakow!Our staff is ready to help you with the smallest issues every day.Yours sincerely

Dear David,Thank you for rating our facility so highly! Every word is valuable to us and allows us to improve for you. Our staff is ready to help you with the smallest issues every day.We look forward to your next visit to Krakow!Yours sincerely

Dear Shawn Thank you for taking the time to write an opinion. We are pleased that your stay was a successful one.We make every effort to ensure that our staff is always ready to help our guests.Every day our maids do their best to make you feel at home.We invite you to visit us again !

Dear Alejandro Thank you for taking the time to write an opinion. We are pleased that your stay was a successful one.We make every effort to ensure that our staff is always ready to help our guests.Every day our maids do their best to make you feel at home.We invite you to visit us again !

Thank you for rating our facility so highly! Every word is valuable to us and allows us to improve for you. We look forward to your next visit to Krakow!

Ms Fay Thank you for taking the time to write an opinion. We are pleased that your stay was a successful one.We make every effort to ensure that our staff is always ready to help our guests.Every day our maids do their best to make you feel at home.We invite you to visit us again ! Yours sincerelyReception

Mr Phil Thank you for your kind words. Every day we make every effort to meet your expectations. We are glad that you liked our pride of location. Our staff always tries to be at your service!We look forward to seeing you again ! Best regards

Ms Emma, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We are glad that the location was to your taste. Our staff is always ready to help our Guests.We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Mr Markus, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We would like to invite you to visit us again today. Best regardsKatarzynaReception

Mr Richard, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms Niamh, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. .Our housekeepers do their best to make you feel at home.We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms Val, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are sorry that we did not manage to meet your expectations.Our housekeepers do their best to make you feel at home.We make every effort to ensure that our staff are always ready to help you. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms/Mrthank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Mr Hasan, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We are glad that the location was to your taste. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Mr Riccardo, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms Tatsiana, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. home.We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Mr Rajesh thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We are glad that the location was to your taste. Our housekeepers do their best to make you feel at home.We make every effort to ensure that our staff are always ready to help you. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms/ Mr thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms Sally - Ann thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We are glad that the location was to your taste. We make every effort to ensure that our staff are always ready to help you. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms Marisa, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We are glad that the location was to your taste. Our housekeepers do their best to make you feel at home.We make every effort to ensure that our staff are always ready to help you. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms Marisa, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful. We are glad that the location was to your taste. We would like to invite you to visit us again today. Yours sincerely KatarzynaReception

Ms Marisa, thank you very much for taking the time to give your opinion. Each one is an opportunity for us to improve our services to our esteemed guests. We are very pleased that your stay was successful.We would like to invite you to visit us again today. Yours sincerely KatarzynaReception